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Imperial Palace Hotel

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Imperial Palace Hotel
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169 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Montreal, Canada
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

I have to admit, that i wasn't expecting such a big and nice hotel in Miri, rooms are nice enough for long stay.very quite and comfortable beds, The service is hotel was great, personally enjoyed the every meal, break fast was great and even though I spent almost 2 weeks in this hotel never felt tired. everything you need is... More 

Thank VAM74
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Decided to revisit to Imperial Palace Hotel after a long time with few friends. Nothing much changes and still well-maintained. (tips: make sure you got a correct hotel because they now had 2 different hotel; Imperial hotel old wing, imperial hotel new wing and imperial palace hotel. Don't get confused) Check-in with a male receptionist by the name raymond (if... More 

Thank joelucass92
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Good location, clean rooms. Breakfast spread is ok, and the waiter, a young man, was very helpful. Service oriented with a smile. Close to city center, with good restaurants close by. We requested an extra bed upon arrival, and was arranged promptly.

Thank flyingace28
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Buffet breakfast has lots of varities and tasty too :) Swimming pool was a bit small but we had a good time since we were the only guests who are using it. Massage shops and local eateries are walking distance from the hotel's backdoor.

Thank EireneLau
Kuala Lumpur, Malaysia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 October 2016

Nice hotel with all necessary basic needs and reasonable price. Great location as there are many places for food and supermarket within walking distance. Not far from airport (about 20 minutes drive) and city centre (about 5 minutes drive)

Thank hui88
Kuala Lumpur, Malaysia
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 September 2016

Just to remind you there are 2 Imperial Hotel in Miri, one is near the mall and the other is this which is near Grand Palace Hotel. Anyway, this hotel has decent rooms with decent rates. Very good service from the receptionist to the concierge. Breakfast is good enough nothing fancy. For the price is worth it.

2 Thank nkuasadua
Egham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2016 via mobile

Courteous staff. A little wrinkle about paying cash deposit after making payment online by a guy at the desk was quickly sorted out by the manager. Good food at the restaurant too. Not too far from some good shopping locations. Easy and affordable to move around by taxi.

Thank Olu P
Muscat, Oman
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2016

This is quite a large hotel centrally located in Miri and easy to get to from the airport. The reception staff are welcoming and efficient. The rooms are quite small but adequate for the average business traveler with all the usual facilities. There was no mini-bar and I do not know if it can be requested because I didn't! The... More 

1 Thank MarkinOman
6085437799IPH, Operations Manager at Imperial Palace Hotel, responded to this review

Good evening Markin, Warm Greetings from Imperial Palace Hotel, Miri-Sarawak! First of all, thank you for your time sharing your feedback posted in Tripadvisor. We are glad all the positive feedback from yourself. However, from your review comments which is rated 3 out of 5, it is my pleasure if you don't mind to share with us in details on... More 

Kuala Lumpur, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2016 via mobile

My first time staying in this hotel was d terrible one..my room blackout. I have to wait for more than 1 hour to change the room. I complained to reception and been treated poorly. She was so rude. No apologies given until a duty manager came to my room to hand me the key to a new room..she apologised but... More 

2 Thank AnneAida_Princess
6085437799IPH, Operations Manager at Imperial Palace Hotel, responded to this review

Hi AnneAida_Princess, Warmest greetings from Imperial Palace Hotel Miri, Sarawak ! In response to your recent TripAdvisor comment posted, first of all we would like to thank you for taking time to write your review for our products and services. On behalf of the Imperial Palace Hotel Management Team, please accept our sincere apology and we are truly regret to... More 

1 review
Reviewed 16 August 2016 via mobile

Nice and clean hotel. The staff was friendly and knowledgeable. Even though the room i got does not have any view from the window. Lots of chinese eatries and pubs around that area. Overall prefer satisfied for a night stay.

Thank enrique m

85 photos of this hotel

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Room/Suite (19)
Hotel & Grounds (6)
Bathroom (10)
Other (48)

Management photos: Courtesy of the property manager

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Imperial Palace Hotel

Address: Lot 1120, Block 7 Jalan Bulatan McLd, Miri 98000, Malaysia
Region: Malaysia > Sarawak > Miri District > Miri
Price Range: £27 - £31 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Palace Hotel 3.5*
Number of rooms: 307
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Palace Hotel staff and other travellers.
2 questions
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Questions? Get answers from Imperial Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the superior room as you have a proper window looking outside and not into a dark empty corridor.”
  • The window is facing an inner alley between 2 rooms.
 of 5 bubbles nkuasadua, 29 Sep 2016 | Read review
“Rooms on higher floor”
 of 5 bubbles Albela_Musafir, 13 Jun 2016 | Read review
“clean property”
 of 5 bubbles _mkomala, 29 Apr 2016 | Read review
“Ask a room with a outside view”
 of 5 bubbles hafiz2581, 1 Mar 2016 | Read review
“the wifi is free in the room and it is fast.”
 of 5 bubbles Tanjung_Gading, 24 Nov 2015 | Read review
5 of 5
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