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Kapas Island Resort

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Kapas Island Resort
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67 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Kuala Lumpur, Malaysia
Reviewed 17 October 2016

We booked one night for have our short gateway, however it wasn't left us a good memory. When we arrived, we were waiting more 30 minutes for check in without people approach to us. The reception is dusty and connected with restaurant,not good in organise. When we got into room, the room condition totally made us frustrated and upset. The...

4Thank Lavery8800
Reviewed 18 August 2016

We book this resort because others were fully booked. There was no drinking water in the room, not even a kettle and glasses. The toilet's flooring was dirty, no water heater and worse part was the door cannot be shut! Had to tell my friends to not peep while I'm doing my business :D. Breakfast was just blah. Bland fried...

1Thank rarerose333
Palma de Mallorca, Spain
Reviewed 16 August 2016 via mobile

We booked two nights there for our honeymoon and left after the first one. Would have not stayed the first night at all, but the island was fully booked. I wouldn't call it a resort, it is more of a not maintained set of bungalows. Walkways, landscaping and facilities are old and not nice. Looks like a backyard. Room was...

Thank selket777
Reviewed 8 August 2016 via mobile

They showed us 4 rooms for us to accept their inhuman staying condition. Even the breakfast was cheaply and forcefully produced even the coffee just tasted like hot water flavoured with coffee. Room conditions are horible.Flooring was old,broken, toilet doors were spoilt, tiles are very dirty and toilet bowls are disgusting. The owner has cut all the maintainance on the...

Thank Ajay S
Reviewed 7 August 2016

Check-in was quick which is good. We're given an early check-in which is nice. The chalet that we stay is clean and just nice with ample space for our belongings plus a cupboard near bathroom. Basic amenities like cups and water heater is provided. But no t.v., no fridge and air conditioner is poor so that's the turndown as it's...

Thank NatureTraveller_3
Petaling Jaya, Malaysia
Reviewed 25 July 2016

Don't ever go to this revolting hotel. Our dream of a distressing holiday turned into a traumatic nightmare. As soon as we got the room key we quickly walked to our chalet after a tiring drive from home. The surrounding area was unkempt and not inviting at all. We unlocked the door and were shockingly greeted with a messy, untidy,...

Thank MizSally24
Leipzig, Sachsen, Germany
Reviewed 25 July 2016 via mobile

Dirty rooms, unfriendly stuff, old and damaged chalets and furniture. Dirty and obviously broken bathroom....we went in...stayed two minutes and left the resort....never again!!! Caution!!! There seams to be a knowledge everywhere about the situation in that resort. In internet we could read, that the resort is nearly fully booked, but there were nobody! Maybe all the other booked and...

1Thank Sandra K
Petaling Jaya, Malaysia
Reviewed 13 July 2016

This is the worst resort I've ever been. The picture shown I guess it was more than 10 years ago. Not well-maintained. In online agent website indicate buffet breakfast but was served ala carte breakfast that costs averagely RM10. Luckily we shortened our stay for 1 night instead of 2 nights. I think Makcik Gemuk Resort is much more better....

1Thank MizzE_77
Kuala Lumpur
Reviewed 12 July 2016

I wanted a nice getaway and booked this place out of whims. Thankfully, my friend alerted me in time to read the reviews about this place. I went to their website to confirm the electricity cuts and to my dismay the number on their website was not even accurate. Finally when i got them, they mentioned there's no heater in...

1Thank DCob
kuala lumpur
Reviewed 6 July 2016

Best place to train your patience and self responsibility. First thing we came to this resort we waited for 5 hours in order to check in. When we are finally at our rooms, the wait has not ended, there are no electricity! Since there is no telephone in the room we have to walk all the way to the lobby...

1Thank thunderngage

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Pool/Beach Area (7)
Room/Suite (8)
Hotel & Grounds (3)
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Bathroom (2)
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  • Beachfront
  • Restaurant
About the property
  • Beachfront
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Kapas Island Resort

Address: Pulau Kapas 20000, Malaysia
Region: Malaysia > Terengganu > Pulau Kapas
Price Range: £25 - £30 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kapas Island Resort 3*
Number of rooms: 60
Also Known As:
Kapas Island Hotel Pulau Kapas
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Questions & Answers

Questions? Get answers from Kapas Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View with balcony”
 of 5 bubbles Lavery8800, 17 Oct 2016 | Read review
“Avoid this resort until they refurbish it.”
 of 5 bubbles rarerose333, 18 Aug 2016 | Read review
“Chalet with seaview might be worth to choose. View for chalets behind might be blocked.”
  • Cupboard near the bathroom. And another window.
  • Pretty curtains and coloured windows.
  • Ample space for luggages or belongings. Good natural lighting and can see nice view too from her
 of 5 bubbles NatureTraveller_3, 6 Aug 2016 | Read review
“Don't go Kapas Island”
 of 5 bubbles thunderngage, 6 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles robynh408, 15 Jun 2016 | Read review
5 of 5