We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Kapas Island Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Pulau Kapas
Check In Check Out
Show Prices
Management photos
Kapas Island Resort
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 53: English reviews
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

We booked one night for have our short gateway, however it wasn't left us a good memory. When we arrived, we were waiting more 30 minutes for check in without people approach to us. The reception is dusty and connected with restaurant,not good in organise. When we got into room, the room condition totally made us frustrated and upset. The... More 

Helpful?
4 Thank Lavery8800
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2016

We book this resort because others were fully booked. There was no drinking water in the room, not even a kettle and glasses. The toilet's flooring was dirty, no water heater and worse part was the door cannot be shut! Had to tell my friends to not peep while I'm doing my business :D. Breakfast was just blah. Bland fried... More 

Helpful?
1 Thank rarerose333
Palma de Mallorca, Spain
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 August 2016 via mobile

We booked two nights there for our honeymoon and left after the first one. Would have not stayed the first night at all, but the island was fully booked. I wouldn't call it a resort, it is more of a not maintained set of bungalows. Walkways, landscaping and facilities are old and not nice. Looks like a backyard. Room was... More 

Helpful?
Thank selket777
1 review
Reviewed 8 August 2016 via mobile

They showed us 4 rooms for us to accept their inhuman staying condition. Even the breakfast was cheaply and forcefully produced even the coffee just tasted like hot water flavoured with coffee. Room conditions are horible.Flooring was old,broken, toilet doors were spoilt, tiles are very dirty and toilet bowls are disgusting. The owner has cut all the maintainance on the... More 

Helpful?
Thank Ajay S
Selangor
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 7 August 2016

Check-in was quick which is good. We're given an early check-in which is nice. The chalet that we stay is clean and just nice with ample space for our belongings plus a cupboard near bathroom. Basic amenities like cups and water heater is provided. But no t.v., no fridge and air conditioner is poor so that's the turndown as it's... More 

Helpful?
Thank NatureTraveller_3
Petaling Jaya, Malaysia
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 July 2016

Don't ever go to this revolting hotel. Our dream of a distressing holiday turned into a traumatic nightmare. As soon as we got the room key we quickly walked to our chalet after a tiring drive from home. The surrounding area was unkempt and not inviting at all. We unlocked the door and were shockingly greeted with a messy, untidy,... More 

Helpful?
Thank MizSally24
Leipzig, Sachsen, Germany
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 July 2016 via mobile

Dirty rooms, unfriendly stuff, old and damaged chalets and furniture. Dirty and obviously broken bathroom....we went in...stayed two minutes and left the resort....never again!!! Caution!!! There seams to be a knowledge everywhere about the situation in that resort. In internet we could read, that the resort is nearly fully booked, but there were nobody! Maybe all the other booked and... More 

Helpful?
1 Thank Sandra K
Petaling Jaya, Malaysia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2016

This is the worst resort I've ever been. The picture shown I guess it was more than 10 years ago. Not well-maintained. In online agent website indicate buffet breakfast but was served ala carte breakfast that costs averagely RM10. Luckily we shortened our stay for 1 night instead of 2 nights. I think Makcik Gemuk Resort is much more better.... More 

Helpful?
1 Thank MizzE_77
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2016

I wanted a nice getaway and booked this place out of whims. Thankfully, my friend alerted me in time to read the reviews about this place. I went to their website to confirm the electricity cuts and to my dismay the number on their website was not even accurate. Finally when i got them, they mentioned there's no heater in... More 

Helpful?
1 Thank DCob
kuala lumpur
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016

Best place to train your patience and self responsibility. First thing we came to this resort we waited for 5 hours in order to check in. When we are finally at our rooms, the wait has not ended, there are no electricity! Since there is no telephone in the room we have to walk all the way to the lobby... More 

Helpful?
1 Thank thunderngage

43 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pulau Kapas
9.8 mi away
Hotel Seri Malaysia Marang
1.2 mi away
Duyong Marina & Resort
Duyong Marina & Resort
#5 of 33 in Kuala Terengganu
131 reviews
3.4 mi away
Prinzpark Terengganu
Prinzpark Terengganu
#20 of 33 in Kuala Terengganu
63 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Primula Beach Resort Kuala Terengganu
Primula Beach Resort Kuala Teren...
#19 of 33 in Kuala Terengganu
224 reviews
0.5 mi away
Sumai Hotel Apartment
Sumai Hotel Apartment
#12 of 33 in Kuala Terengganu
46 reviews
0.3 mi away
Hotel Ming Star
Hotel Ming Star
#3 of 33 in Kuala Terengganu
31 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Kapas Island Resort

Address: Pulau Kapas 20000, Malaysia
Region: Malaysia > Terengganu > Pulau Kapas
Price Range: £17 - £36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kapas Island Resort 3*
Number of rooms: 60
Also Known As:
Kapas Island Hotel Pulau Kapas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Kapas Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View with balcony”
 of 5 bubbles Lavery8800, 17 Oct 2016 | Read review
“Avoid this resort until they refurbish it.”
 of 5 bubbles rarerose333, 18 Aug 2016 | Read review
“Chalet with seaview might be worth to choose. View for chalets behind might be blocked.”
  • Cupboard near the bathroom. And another window.
  • Pretty curtains and coloured windows.
  • Ample space for luggages or belongings. Good natural lighting and can see nice view too from her
 of 5 bubbles NatureTraveller_3, 6 Aug 2016 | Read review
“Don't go Kapas Island”
 of 5 bubbles thunderngage, 6 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles robynh408, 15 Jun 2016 | Read review
5 of 5