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SUMAQ Machu Picchu Hotel

Av. Hermanos Ayar Mz 1 Lote 3, Aguas Calientes, Machu Picchu 18 Peru
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Traveller (1793)
360
Panoramas (21)
Room & Suite (615)
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About

#3 of 53 hotels in Aguas Calientes
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Hiking
Walking tours
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish, Portuguese
2517Reviews38Q+A100Room tips

Reviews
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Susane L wrote a review Jan 2024
1 contribution
+1
The bed was very soft and the room incredible, the service wonderful and the staff very attentive, I will definitely come back on my next visit to Machu Picchu. The waiters at the restaurant served us very well, like Ericson who even sang a song after all the other waiters finished singing happy birthday to my daughter, the food was amazing, we even had all the meals at Sumaq, because there was a little bit of everything and dishes for all tastes, thank you Sumaq for this wonderful stay
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 weeks ago
Dear Susan, Thank you for your preference in Sumaq Machu Picchu hotel. On behalf of the entire hotel team, I want to thank you for sharing your experience in our hotel. It is always encouraging to read positive feedback. Your feedback has been shared with the rest of our hotel as a way of celebrating the great guest experiences we delivered. I appreciate your kind words to Ericson! We would like to see and host you again, visit us whenever your travel plans bring you back to Machu Picchu! Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gokul M wrote a review Jan 2024
1 contribution
SO FUN Erickson and Caesar were incredible, would highly recommend to anyone looking for a great time. My friends and I loved talking to them and they did a great job of explaining the context and history behind the drinks and dish that we learned to make.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 16 Jan 2024
Dear guest, Thank you for your preference in Sumaq Machu Picchu hotel. On behalf of the entire hotel team, I want to thank you for sharing your experience in our hotel. It is always encouraging to read positive feedback. Your feedback has been shared with the rest of our hotel as a way of celebrating the great guest experiences we delivered. I appreciate your kind words to Roger and Cesar! We would like to see and host you again, visit us whenever your travel plans bring you back to Machu Picchu! Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anita O wrote a review Jan 2024
Mannheim, Germany719 contributions257 helpful votes
One night in Aguas Calientes allows for two visits to Machu Picchu and we had thus considered this stopover to be sufficient. Well - two nights would have been much better to make the most out of this stay. On arrival by train a hotel employee had been waiting at the station to take hold of our luggage. Check-in was smooth and accompanied by a welcome drink. The hotel lounge and bar are stylish with a traditional touch. We had a quiet room with a balcony and river view - spacious and tastefully decorated. The hotel staff took every effort to make us feel comfortable. We had some cheese piqueos, dinner (ceviche, veal risotto, apple crumble and ice cream) and buffet breakfast in the hotel restaurant. While the food was fine I did not like the restaurant atmosphere as due to the table arrangement it had a bit of a dining hall character. But that is my personal impression and does not keep me from recommending this hotel which serves as an excellent base for both groups and individual travelers alike...
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 10 Jan 2024
Dear Anita, Thank you for your preference in Sumaq Machu Picchu hotel. On behalf of the entire hotel team, I want to thank you for sharing your experience in our hotel. It is always encouraging to read positive feedback. Your feedback has been shared with the rest of our hotel as a way of celebrating the great guest experiences we delivered. We would like to see and host you again, visit us whenever your travel plans bring you back to Machu Picchu! Warm regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aisha G wrote a review Jan 2024
Oklahoma City, Oklahoma8 contributions
Beautiful views from our room. Hotel stay was very comfortable and everything went really well. The staff was kind and helpful. Spa experience was amazing and will highly recommend to try. Food was excellent as well.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 Jan 2024
Dear guest, We enjoy hearing about people's experiences at our hotel, and even more so when they are really positive! We take great care to make sure every detail is just right in order to provide our guests with a true "home away from home". We are very happy to know the details of your visit and the points you liked such us the attentive service of our staff, our gastronomy and spa. We hope you had a great trip and we thank you for taking the time to share your thoughts with us. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ThoughtsFromAPage wrote a review Dec 2023
Houston, Texas126 contributions94 helpful votes
This hotel worked well for the one night we were there. It does not have air conditioning and the rooms were HOT. But they provided us fans and that helped a ton. They indicated that the more expensive rooms did have air conditioning but ours did not. The location is nice because it is away from everything so it was quieter. Dinner was good and breakfast was ok. There were Raid plug-ins left in our room but we saw no bugs.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 Jan 2024
Dear guest, The Sumaq Machu Picchu family feels very grateful for your kind words. Just as you mention, the hotel has a nice location, it is away from everything so it was quieter. We are glad to have had you at the hotel and that you have enjoyed your stay in Sumaq. The details are part of our mission for our guests. Regarding your comment about air conditioning, in the hotel we provide fans instead to cool the rooms. You can also open the windows that are protected with mosquito nets to prevent mosquitoes from entering the rooms, which because we´re in a natural place so we use mosquito nets, fans and raid plug-ins in the romos. We hope you come back soon. Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lillie P wrote a review Dec 2023
11 contributions
Roger, the bartender is awesome! A native of Machupicchu who told us great stories of the region. Not only did he mix great drinks, he gave us a verbal tour of pisco. This is a magical place! Must visit!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 2 Jan 2024
Dear guest, Thank you for your preference in Sumaq Machu Picchu hotel. On behalf of the entire hotel team, I want to thank you for sharing your experience in our hotel. It is always encouraging to read positive feedback. Your feedback has been shared with the rest of our hotel as a way of celebrating the great guest experiences we delivered. I appreciate your kind words to Roger! We would like to see and host you again, visit us whenever your travel plans bring you back to Machu Picchu!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victor R wrote a review Dec 2023
3 contributions1 helpful vote
Visited Machu Pichu towards the end of December 2023 and could not have enjoyed the town more! The ruins are breathtaking and the town was lively and welcoming! The hotel was impressive upon arrival and maybe the best in the area but: Pros: Beautiful rooms, reception, hotel bar, and amenities The food, cocktails, wine list at the restaurant was excellent Smooth transfer of bags from train to hotel. We went straight from the train to the ruins and after, our bags were waiting for us at the lobby of the hotel. Cons: No air conditioning in the rooms and too many mosquitos to open windows. Bartender kept asking me for tips and asking for them to be in cash instead of including it in the bill charged to my card. Reception / room cleaning didn’t answer. (Not necessarily fault of hotel but something to consider) Our room, 1207, was very loud and the room shook every time a train passed which was somewhat frequent. Whenever a check or receipt was presented, the staff would hover and keep asking you to sign without giving any time to review the information which was very uncomfortable and resulted in me having to ask for space/ or time which felt uncomfortable and unnecessary. While I would like to reiterate that this seemed to be the best hotel that I saw while exploring the town, a 5 star rating does not seem appropriate for the experience. On my next visit I am excited to see what else is offered in the area.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: The rooms only have a heater and no other climate control, ask about a fan at check in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 10 Jan 2024
Dear Victor, Thank you for your preference in Sumaq Machu Picchu hotel. On behalf of the entire hotel team, I want to thank you for sharing your experience in our hotel. It is always encouraging to read positive feedback and advices. Your feedback has been shared with the rest of our hotel staff. Regarding the request for voucher signatures, we have already carried out internal coordination and have taken measures in this regard, we assure you that this will not happen again. We hope to see you soon. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Goldah S Ponraj wrote a review Dec 2023
Bengaluru, India23 contributions14 helpful votes
+1
Just the perfect place to stay and visit Machu Picchu! The rooms have amazing view & sound of the gushing river. Making it and ideal romantic stay on rainy days. Food is amazing with an excellent bar. Eric the bartender makes world class cocktails with a local twist making every evening a celebration with friends! Most memorable time here. Thank you will definitely visit again.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 22 Dec 2023
Dear guest, On behalf of the Sumaq Machu Picchu Hotel family, we thank you for your preference and your rating after your stay with us! Thank you very much for letting us know that you liked the details we have in the service of our team, specially our gastronomy! We appreciate your recommendation and for enjoying our experiences that we have made with love and dedication for what we do. We hope to receive you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stefanie S wrote a review Dec 2023
13 contributions4 helpful votes
The hotel is located at the end of town. Quiet location in terms of restaurants and people. (River is quite loud but I enjoyed it) It's only a short walk to the center of town. Someone from the hotel picked up and dropped off our luggage at the train station. Our balcony looked out to the river and the mountains. It was beautiful! Room was clean and staff was friendly. Dinner and breakfast were included in our stay. The food was delicious! We really enjoyed our stay at the Sumaq hotel.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 22 Dec 2023
Dear guest, Thank you for your preference in Sumaq Machu Picchu hotel. On behalf of the entire hotel team, I want to thank you for sharing your experience in our hotel. It is always encouraging to read positive feedback. Your feedback has been shared with the rest of our hotel as a way of celebrating the great guest experiences we delivered. We would like to see and host you again, visit us whenever your travel plans bring you back to Machu Picchu!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eileen K wrote a review Nov 2023
6 contributions3 helpful votes
+1
The most amazing stay at the Sumaq. Fabulous people, food, private dinner, spa & they arranged my tox and guide to Machu Picchu. Rodrigo Jean was the best guide!! Definitely recommend him & the Sumaq.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, General Manager at SUMAQ Machu Picchu Hotel
Responded 29 Nov 2023
Dear Eileen, We enjoy hearing about people's experiences at our hotel, and even more so when they are really positive! We take great care to make sure every detail is just right in order to provide our guests with a true "home away from home". We are very happy to know the details of your visit and the points you liked such us the attentive service of our staff, our gastronomy, private dinner, spa and tour to Machu Picchu. Rodrigo is going to know your recomendation about him! We are glad that you liked them. We hope you had a great trip and we thank you for taking the time to share your thoughts with us. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£288 - £321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumaq hotel machu picchu, sumaq machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
62
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUMAQ MACHU PICCHU HOTEL - Updated 2024 (Aguas Calientes, Peru)

Frequently Asked Questions about SUMAQ Machu Picchu Hotel
Which popular attractions are close to SUMAQ Machu Picchu Hotel?
Nearby attractions include Plaza Manco Capac (0.2 miles), Mercado de Artesanias (0.2 miles), and Iglesia Virgen Del Carmen (0.2 miles).
What are some of the property amenities at SUMAQ Machu Picchu Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at SUMAQ Machu Picchu Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to SUMAQ Machu Picchu Hotel?
Conveniently located restaurants include Full House Peruvian Cuisine, Chullos Craft Beer & Home Made Food, and Ponchos Peruvian Kitchen.
Is SUMAQ Machu Picchu Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Aguas Calientes.
Are any cleaning services offered at SUMAQ Machu Picchu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SUMAQ Machu Picchu Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SUMAQ Machu Picchu Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to SUMAQ Machu Picchu Hotel?
Many travellers enjoy visiting Santuario Historico de Machu Picchu (1.3 miles), Temple of the Sun (1.3 miles), and Temple of the Three Windows (1.3 miles).
Does SUMAQ Machu Picchu Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is SUMAQ Machu Picchu Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.