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Heritance Kandalama

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Heritance Kandalama
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3,416 Reviews from our TripAdvisor Community

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Showing 2,892: English reviews
Manila
Reviewed 24 April 2015

We arrived at Heritance on a rainy late night. We were warmly greeted by the staff and shown well-appointed room. The morning after revealed an amazing hotel in the middle of the jungle - with breathtaking views all around us. Monkeys playing near the window. Thousands of birds flying above the lake. Majestic sunrise views. The hotel itself has so...

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Helpful?
2Thank ChuckJManila
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday accommodation partner and for the time devoted in posting a valuable feedback on Trip Advisor. Serving you during your stay with us has been a delightful experience and we thank you providing us the opportunity to do so. We sincerely hope that you...

Pinjarra, Australia
Reviewed 23 April 2015

Spend the money and get the view over the Lake "Kandalama Tank" of AD 460 Sigiriya Lion Rock Fortress-Palace. It is breathtakingly beautiful, as is the Geoffrey Bawa super-architect designed hotel. Really glad we stayed two nights, the food was great too.

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Helpful?
2Thank GerardMarqueRaymond
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday accommodation partner and for the time devoted in posting a valuable feedback on Trip Advisor. Serving you during your stay with us has been a delightful experience and we thank you providing us the opportunity to do so. We sincerely hope that you...

Colombo, Sri Lanka
Reviewed 22 April 2015

I am revisiting this hotel after 21 years. Now it's almost overtaken by the jungle. One can hardly notice the building. Be prepared to meet bats monkeys and even bee hives on the corridors. There is no wifi in the rooms however.

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Helpful?
Thank RuwanFonseka
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

Colombo, Sri Lanka
Reviewed 22 April 2015

We stayed in Heritence for two days.Excellent location. Room were not clean/ furniture's were very old.Food was very good.We were in dambulla wing. Sigiriya wing has a better view.No wifi in the rooms. We went for hot air ballooning.It was a lovely experience,our children really loved it.Overall its was worth staying in Heritence . very friendly staffs. For nature lovers...

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Helpful?
Thank riazzair
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

Reviewed 21 April 2015 via mobile

This hotel is so cool. It's in the middle of a jungle, has so many food options, breathtaking views of Sigiriya, just wow! The monkeys roam freely in the hotel corridors and on the balconies. Am going back again this year and taking the rest of the family

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Helpful?
Thank Zara K
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday getaway destination and for the time devoted in posting a valuable feedback on Trip Advisor. Serving you during your stay with us has been a delightful experience and we thank you providing us the opportunity to do so. We sincerely hope that...

Colombo, Sri Lanka
Reviewed 21 April 2015

The hotel is situated in the middle of the jungle surrounded by lots of wild life. we were greeted nicely by the hotel staff at the time of check in. We reserved a room over looking the kandalama lake and the view was stunning. There were wide variety of foods available at the buffet. The pool was great. staffs were...

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Helpful?
Thank salimmmtz
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

limburg
Reviewed 21 April 2015

This hotel is beautifully located. We had a great stay, rooms are nice but maybe need a little renovation. Food was good, but the big dining hall didn't feel cosy. Breakfast was good, a lot of choice.

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Thank ruth684
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. Serving you during your stay with us has been a delightful experience and we thank you providing us the opportunity to do so. I certainly believe...

swindon
Reviewed 20 April 2015 via mobile

My friend and I just stayed here for 3 nights and it was fab! We were greeted late at night and my friend had lost her bag at the airport, but they were great about it and sorted it all out with the airport. They sat us down and gave us an avocado drink and face cloth which was lovely....

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Helpful?
1Thank kylaadams
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

Swadlincote, United Kingdom
Reviewed 20 April 2015

We had a room overlooking the lake and it was incredible. Floor to ceiling glass, you can even shower and still see across the lake. Elephants being washed in the lake. Bar was nice and served a good selection of drinks. Breakfast very enjoyable too - defo recommend this hotel. A little off the beaten track but guess you cant...

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Helpful?
Thank MarkNewham
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday accommodation partner and for the time devoted in posting a valuable feedback on Trip Advisor. Serving you during your stay with us has been a delightful experience and we thank you providing us the opportunity to do so. We sincerely hope that you...

Philadelphia, Pennsylvania
Reviewed 19 April 2015

We just stayed here for 3 nights and had a great time. The hotel is set in the middle of the jungle with beautiful views from the 7th floor dining room of the lake. The lobby, hallways and cafe are all open air. There are monkeys who sit outside of the rooms and in the jungle right outside of the...

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Helpful?
Thank alex888999
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: £94 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Spa Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Luxury Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
35 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a balcony in Sigirya wing”
SF100, 28 May 2017 | Read review
“The rooms in the Sigiriya Wing has the best view”
rochelle212016, 24 May 2017 | Read review
“Choose a room that faces the beautiful Kandalama lake (most do). All rooms are very quiet at night.”
hasc888, 23 May 2017 | Read review
“Go for luxury room, the view is beautiful and your bathroom with jacuzzi and over looking the jungle”
binmahmood, 22 May 2017 | Read review
“Try for an upper floor overlooking the lake”
Joanio1, 12 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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