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Heritance Kandalama

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$186*
US$143*
Great Deal
US$165*
US$148*
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Heritance Kandalama
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3,410 Reviews from our TripAdvisor Community

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Showing 2,887: English reviews
Reviewed 11 September 2015 via mobile

Stayed here for 2 nights as part of tour of Sri Lanka for our honeymoon. This was our 5th hotel and the worst. We upgraded all our hotel rooms to superior but not sure we got one reading some of the other reviews saying they had a jacuzzi. We just had the rainfall shower with the glass window wall. Shower...

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Helpful?
1Thank Jayne W
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thanks a lot for your trust on Heritance Kandalama and we are grateful for your suggestive comments on TripAdvisor. We have taken your whole review very positively and thank you very much for the applauds on the location, views and wildlife all good with monkeys on your balcony. We really apologize on behalf of the hotel for...

Hertfordshire
Reviewed 11 September 2015

This delightful hotel is one of the best hotels we have ever stayed in. It was designed by Sri Lanka's leading architect, Geoffrey Bawa and ticks just about every box you could hope for. It if built using the natural contours of the hillside overlooking Lake Kandalama. Even its three swimming pools are made from the rock formati0ns of the...

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Helpful?
1Thank citybreaker32
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Many thanks for visiting Heritance Kandalama during your stay in Sri Lanka. We really appreciate your generosity in placing your opinion on TripAdvisor based on your stay. It is a pleasure to see that you have enjoyed the architecture of this unique masterpiece of Geoffrey Bawa and also we would definitely convey your applauds to our beloved...

Gold Coast
Reviewed 10 September 2015

This hotel is just amazing. The location is set amongst the mountains and Forrest and fits in very well. The room was large in size, had a big jacuzzi and was pretty well set out and looked very modern . The pool on level 5 was the one most used by everyone due to the fabulous view of the surrounding...

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Helpful?
4Thank mynewlifeistravel
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama. Also, thank you for the time devoted in posting an insightful review on TripAdvisor following your stay with us. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

Colombo, Sri Lanka
Reviewed 9 September 2015

Hotel is very good located and wonderful view over Sigiriya.We were also lucky to got the to quality customer serive and amazing rooms. The view from the balcony was really dramatic.Monkeys were rwgular gyest on our balcony what gave feel our stay, specially bathroom there is jacuzzi with the same stunning view & breakfast & dinner was fantastic Hotel staff...

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Helpful?
2Thank shasika123321
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is indeed a true sensation and a delight for us to note of such positive sentiments from our valuable guests regarding their holiday experience at Heritance Kandalama and we sincerely thank you for the time devoted in posting such valuable feedback on Tripadvisor. We are pleased to hear that you have enjoyed the overall facilities and...

Bellingen, Australia
Reviewed 9 September 2015

We stayed at this hotel two years ago and the rooms were looking a little tired then, so they definitely need some maintenance now. However the public areas, views, service and food are all wonderful and this is a unique hotel and a must for fans of Geoffrey Bawa. Take note of the monkey warnings - one of our group...

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Helpful?
2Thank Fenella B
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your accommodation partner. Of course this is one of Geoffrey Bawa's masterpieces. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer during your stay with us. Serving...

Santa Clarita, California
Reviewed 9 September 2015 via mobile

Awesome place and hotel. Stayed 3 nights at $120 a night with breakfast. Great breakfast buffet. Breath taking views from the two pools they have. Service and they hv a awesome crew working for them. Rooms are very comfortable and roomy and wild monkeys visit you in the morning and they have a variety of out door things you could...

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Helpful?
3Thank dirtbikerjag
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for the time devoted in posting a valuable feedback following your stay at Heritance Kandalama. It was indeed a great pleasure having you with us and sincerely thank you for providing us the opportunity to be at your service. Undeniably, it is our greatest interest here at Heritance Kandalama to provide a service which exceeds...

Jerusalem
Reviewed 8 September 2015

I was on my last leg in a 3-week multi-city tour (previous stops were Amed, Bali; Jakarta; Langkawi; KL) and spent my first night in Sri Lanka in Colombo. We left Colombo at around 9a and arrived in Dambulla about 330p -- enough time to check-in, have a delightful welcome drink, gawk at my fabulous room (private balcony and absolutely...

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Helpful?
2Thank pocketchase73
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama and thank you for the time devoted in posting an insightful review on TripAdvisor following your stay with us. It is indeed pleasing for us to note of your positive endorsement regarding the overall facilities and the services that the hotel had to offer during...

Colombo, Sri Lanka
Reviewed 7 September 2015

I've been to Heritance Kandalama about 5 times (starting from when it was known just as Kandalama). This time around we stayed at a suite in the Dambulla wing over a weekend. Tho overall there were definitely more pros than cons the suite itself was a bit of a disappointment. It was not up to the standard I would expect...

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1Thank Nuwanthi K
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for selecting Heritance Kandalama as your preferred accommodation partner. We are much obliged by the sincere compliments and positive endorsements you've granted to our hotel specifically regarding it's unique theme of eco-friendly sustainable approach. We are glad that you've found the overall facilities and services provided by the hotel to be much enjoyable and that...

Hawaii
Reviewed 6 September 2015 via mobile

We were looking for a hub to stay at at the center of Sri Lanka and settled on this place because it looked like it was set apart from the rest of the city. We could not have been happier. When we arrived, we were warmly greeted by valet, an escort that brought us to the receiving patio where we...

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Helpful?
1Thank Itbecal
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting an insightful review on Trip Advisor following your stay with us. Serving you during your stay with us has been a delightful experience and we thank you providing us...

Melbourne, Australia
Reviewed 6 September 2015

As I have said in Title Not Sure - Beautiful Hotel set into Hillside (architect Geoffrey Bawa) which blends well with surroundings, but there is a lot of walking to get to and from your room to get to the main areas of Hotel, if you have health problems I would think twice about this Hotel. Staff are not that...

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Helpful?
Thank Rhonda J
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday getaway destination and for the time devoted in posting a valuable feedback on Tripadvisor. Serving you during your stay with us has been a delightful experience and we thank you providing us the opportunity to do so.We are indeed delighted to note...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: £94 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Hotwire, Agoda, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly, TripOnline SA and Hotel.de so you can book your Heritance Kandalama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Romantic Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
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Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for luxury room, the view is beautiful and your bathroom with jacuzzi and over looking the jungle”
binmahmood, 22 May 2017 | Read review
“Try for an upper floor overlooking the lake”
Joanio1, 12 May 2017 | Read review
“If your budget is enough take the room with the jaccuzzi and the half board option !”
lalahops, 11 May 2017 | Read review
“Select Sigiriya wing for the best views”
DilinaTN, 11 May 2017 | Read review
“Try for a top floor to maximize views, rooms on lower floors have views blocked by trees and vegetation”
2ktravel, 7 May 2017 | Read review
5 of 5
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US$143* /night
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Booking.comUS$165
PricelineUS$148
TripAdvisorUS$143
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*Disclaimer
Prices are for 1 room, 2 adults
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