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Citrus Hikkaduwa

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Citrus Hikkaduwa
Citrus Hikkaduwa
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704 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Reviewed 3 days ago NEWvia mobile

Ohh very bad experience and hotel is not up to expectations.. standard..horrible..never ever go there..even if it is free of charge..very bad customer service..I made a reservation and went there for the very first time..when i saw their delux room i just turned and came..i cancelled my reservation then and there and came back..the hotel rooms are very basic n...

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Helpful?
Thank shashika k
Hyderabad, India
Reviewed 6 days ago NEW

Stayed with family for 2 nights. The hotel has modern amenities but room gives a feel that it requires bit touch up Hotel is on the beach but this beach is quite rocky, hence one has to go to main hikkaduwa beach to enjoy beach. Hotel has open garden where one can spend time , their swimming pool is nice...

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Helpful?
Thank sr2001indian
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide valuable feedback and we value your patronage. Your positive comments are noted however, the other comments highlighted in your review have been taken into consideration and shared with the relevant superiors in order to better serve our guests in future. Best regards, On behalf of the Citrus team, Natasha...

Pune, India
Reviewed 1 week ago NEWvia mobile

Citrus is located on Hikkaduwa beach. It is a relatively small resort but has all the facilities, an open air restaurant and bar, a pool, garden area right in front of the beach. You just have to walk down a few stairs and you're on the beach. There's so much space to put your lounge chairs and bask in the...

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Helpful?
Thank Fatema R
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Fatema, Thank you for taking the time to provide valuable feedback and we value your patronage. Your positive comments are noted however, the other comments highlighted in your review regarding specific areas of operation have been taken into consideration and shared with the relevant superiors to ensure that we provide a better experience to all our guests in future....

Reviewed 1 week ago via mobile

Where do I begin. This hotel is amazing!!! On arrival we were greeted at reception with a welcome drink which was very refreshing after the long travel, check in was smooth and easy, we were then shown to our rooms and our luggage was brought up. Our rooms were immaculate, and roomy, with a beautiful sea view. We quickly got...

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4Thank KatieKent007
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience with the Trip Advisor community. It is delightful to note that you had a wonderful stay experience and that our standards and services exceeded your expectations. We look forward to welcoming you back soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Reviewed 2 weeks ago

Great place for a spend the day in a relaxed manner. Reception was average. Room was average in size and luxury, but no complaints. Room service was good. Unfortunately we did not get a room with the sea view. If we got one, could have been fabulous. Food.....was really delicious.Restaurant was nice with a beautiful sea view, but the lobby...

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Helpful?
Thank Nilanka S
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience with the Trip Advisor community. It is delightful to note that you had a wonderful stay experience and that our standards and services exceeded your expectations. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Victoria, Seychelles
Reviewed 3 weeks ago

Location not too spectacular as there is no beach but rocks - the beach is further down the road. It is a basic hotel and could do with a complete renovation. The shower is more like a mini pool as it keeps flooding. Air condition very noisy and general cleanliness leaves a lot to be desired.

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1Thank Derek S
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, We are disappointed to note that your stay with us left much to be desired. The comments highlighted in your review regarding specific areas of operation have been taken into account and shared with the relevant superiors to ensure that the experience does not repeat itself with another guest. We are extremely aggrieved for any inconvenience caused...

Dubai
Reviewed 4 weeks ago

We booked this hotel quite last minute on the day of the check in and did not regret it. All the rooms are sea facing so the views are amazingly stunning and we were given the high floor as we requested. The rooms are spacious and clean and can fit three adults. TV channels are a little limited but the...

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Helpful?
Thank FelitaF
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience with the Trip Advisor community. It is delightful to note that you had a wonderful stay experience and that our standards and services exceeded your expectations. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Reviewed 4 weeks ago via mobile

Citrus Waskaduwa helped us to enjoy this holiday season with peace and joy. They really took care of kids with many given options for them to play and explore. Food was excellent with a seasonal touch.

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Helpful?
Thank Milinda R
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for reviewing you stay with us and we hope we contributed to some lovely happy holiday memories. We look forward to welcoming you back soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Liskeard, United Kingdom
Reviewed 4 weeks ago

The greatest asset this hotel has is it's staff. They are all very friendly and helpful. The rooms are large and kept very clean. The pool and surrounding areas are well looked after. Plenty of sunbeds and the pool boys are quick to get you a cushion and towell as soon as you go down for a swim. The hotel...

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Helpful?
1Thank Lesley M
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Lesley, Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed our amenities and the rooms exceeded your expectations. We hope that your next visit with us will be soon as we can't wait to welcome you back. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Boralesgamuwa, Sri Lanka
Reviewed 5 weeks ago

been there with my family..we all enjoyed the stay..food was good, beach area was not very clean & attractive..welcoming staff, clean rooms..lot of dining places, excursion around the hotel..overall good..

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Helpful?
Thank IAbeysinghe
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for reviewing you stay with us and we hope we contributed to some lovely happy holiday memories. We look forward to welcoming you back soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Miles of golden sands. Days spent lazing on the beach in the heart of Sri Lanka's Southern Coastal Belt, or exploring the ocean, diving shipwrecks, and snorkeling the reef. Poolside cocktails. Seaside lobster. Beach walks. Rainforest excursions. Friendly smiles and personalized service, whether you are a first-time guest or one of the many repeat visitors. We look forward to seeing you. ... more   less 

Additional Information about Citrus Hikkaduwa

Address: 400 Galle Road, Hikkaduwa 80240, Sri Lanka
Region: Sri Lanka > Southern Province > Hikkaduwa
Price Range: £41 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citrus Hikkaduwa 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Citrus Hikkaduwa Hotel Hikkaduwa
Amaya Reef Hikkaduwa
Amaya Reef Hotel Hikkaduwa
Hotel Style:
#3 Luxury Hotel in Hikkaduwa
#5 On the Beach Hotel in Hikkaduwa
#7 Family Hotel in Hikkaduwa
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hikkaduwa staff and other travellers.
19 questions
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Questions? Get answers from Citrus Hikkaduwa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a 4th or 5fh floor pool or sea facing room”
 of 5 bubbles sr2001indian, 17 Jan 2017 | Read review
“There are rooms without sea view, try not to get one of those.”
 of 5 bubbles nilankas, 3 Jan 2017 | Read review
“4th floor for best views and no one above you.”
 of 5 bubbles lesleym379, 23 Dec 2016 | Read review
“Top Floor Rooms has a fascinating sea view”
 of 5 bubbles 417anuruddhad, 17 Dec 2016 | Read review
“We felt the rooms on the top level floor - level 6 from memory - were the best for a myriad of reasons.”
 of 5 bubbles katew398, 11 Dec 2016 | Read review
5 of 5
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