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Hotel Topaz

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Hotel Topaz
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657 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Dhaka, null, Bangladesh
Reviewed 8 October 2014

Topaz has a beautiful view without a doubt ...but other than the view I did not like anything about the hotel.....it is situated so high that you don't have a car stand-by you can't go anywhere...also there were shortages of towels in the hotel as there were guests in every room...we ordered sandwich n french fries...the fries were literally burnt...

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Helpful?
Thank Mahnaz K
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your review and feedback regarding your stay at Hotel Topaz. We are pleased that you have been happy with the room facing the most outstanding views over Kandy etc. We have taken note of all the points mentioned in your review, and assure you that we are investigating the same and will take prompt measures...

Corby, United Kingdom
Reviewed 5 October 2014

fantastic hotel at the top of a mountain with brilliant panoramic views of the town from our room. the service was great. the food was excellent. only one slight criticism the proprietor of the gem shop was a little pushy, however he was polite and if you are firm there is no problem. overall a beautiful hotel and great experience....

Review collected in partnership with this hotel
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1Thank mikkijay
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are very glad that you chose Topaz as your preferred hotel for your holiday in Kandy. It was certainly our pleasure to have taken care of your every need whilst you were with us on your honeymoon. Thank you for some very kind words in your review and for sharing your thoughts as well as we have...

London, United Kingdom
Reviewed 3 October 2014

On the whole, a good stay in a well run and well established hotel high on a hill above Kandy. On arrival it wasn't clear if we had a double or twin room - for 2 friends travelling Sri Lanka a twin is essential to preserve sanity and personal space. We were offered a twin, on the ground floor with...

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Helpful?
Thank Andrew W
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in placing a descriptive review. We note that your stay with us has not been to your expectation even though you enjoyed some memorable moments. We have taken due note of your observations and thank you for bringing them up to our attention. We are sorry for any inconvenience caused to you but...

Oldham, United Kingdom
Reviewed 26 September 2014

we stayed 2 nights at the topaz.its location is 1.5km from town centre up top of a high hill,which is perfect for views over kandy and you are away from the mayhem of kandy traffic noise. our room was on the 2nd floor and was really nice being modern and spacious,the usual flat screen tv with sat channels,bathroom had a...

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Helpful?
1Thank wallace269
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your kind review. We are glad that you had a good experience at Hotel Topaz and that we were able to make a lasting impression on you eventhough the choice & the alternative options of food was not upto your expectation. However, we thank you for your time in writing the feedback. Should you wish...

Prague, Czech Republic
Reviewed 22 September 2014

We stayed for 2 nights in this nice hotel. It took a little bit effort for our driver to take us up there. But the view from our room was worth it! On the windows was written "Beware of monkeys. Keep the windows closed" that was comical for us :)). The staff is very polite and helpfull. The only thing...

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Helpful?
Thank Majdina_H
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, It is such a pleasure to note that you have had a wonderful experience at Hotel Topaz, and that we have been able to give you the quiet and relaxing stay you have wanted. It is a great motivator for our team to know that you have enjoyed yourself whilst with us, and total satisfaction on your part...

Seattle
Reviewed 22 September 2014 via mobile

After a long day of travel, Hotel Topaz's comfortable, clean room was most welcome. The staff was very accommodating and helpful. The breakfast buffet offered a large selection of local favorites. The fresh fruit selection including perfectly ripe mangos and papaya was a real treat. Free wifi was available in the lobby area. I only wish our stay was longer!

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Helpful?
Thank JoAnna W
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, What a thrill to read your review of Hotel Topaz, and it was definitely an encouragement to our Team, who strive to give you a stay that is perfect and unique in every way. A very personalized service is our forte, and it is something we love to do to ensure that your stay with us is memorable...

Skipton, United Kingdom
Reviewed 18 September 2014

Good location for panoramic views of Kandy city and surrounding mountains. Staff very attentive and friendly, room was clean and modern. Buffet food was plentiful but disappointing in presentation and quality

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Helpful?
Thank Liz B
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We thank you for your four star review.we are glad that we have succeeded in giving you some fantastic memories in Sri Lanka and at Hotel Topaz. Thank you for some really lovely comments in your review and for sharing your experience with other travelers. We also noted your observations which we will surely make it a point...

Mumbai (Bombay), India
Reviewed 17 September 2014

Reaching here it's challenge (As it is on hill) but staying here is more than worth. Awesome View and great atmosphere. Very nice hotel, Healthy breakfast and great staff. Nice collection of gems ornament in the shop in the Lobby as well.

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1Thank Adam_Rodrigues
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your great five star review. We are delighted that you had a memorable stay at Hotel Topaz enjoying the great variety of sumptuous food on offer during breakfast and our warm hospitality. Your high recommendation of the hotel would indeed assist other travelers to find the right place to stay in kandy. Thank you! We...

New Delhi, India
Reviewed 12 September 2014

It is a nice hotel with beautiful view of surrounding hills and green valley. The staff very nice and smiling, specially Rasika, the guest relation officer. Check-in, check-out were smooth. Would like to stay again.

Review collected in partnership with this hotel
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Helpful?
Thank Anilam_chetwani
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you very much from the entire Hotel Topaz team for having the previllage to read a happy note in few lines. It is so nice to see success in our efforts to give you the most memorable, enjoyable and unique experience at Topaz.More than anything, we love the fact that you have promised to come back in...

Oman
Reviewed 10 September 2014

The experience we had during our stay in Topaz in the last week of July ,I don't find words to express how happy we were with the kindness and professionalism I received from Ms. Aruni the Guest relation officer .We felt it was above & beyond the limit of our expectation in service .Regarding the room was spacious ,clean and...

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Helpful?
Thank krisBalu
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your kind review. We appreciate very much your sentiments expressed and are glad that you and your family had a pleasant experience at Hotel Topaz.you are more than a special guest! Once you walk into Topaz, you become family, and we do take care of our family very well. We love it that your stay...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Topaz was built in 1976 and fashioned after a much loved gem stone found in Sri Lanka. Considering its situation in the hill capital of Kandy, the last royal stronghold in the country, Hotel Topaz is considered the jewel in the crown of Kandy.Nestled amidst lush tropical greenery, surrounded by the distinctive Knuckles Mountain range and Bible Rock, enveloped in the cool winds blowing through the mountains, Hotel Topaz offers something for everyone.The short distance away from the city centre itself, lends the hotel and its guests maximum accessibility no matter what the choice of activity is. However Hotel Topaz offers guests a tranquil setting and the option of exploring the city’s rich heritage in style and comfort.The warm and personal service serves to truly bring out the widely famed Sri Lankan hospitality. Guests at Hotel Topaz are made to feel at home, and explore the surrounding gardens or have a cocktail or high-tea on our famous rooftop terrace with its 360 degree view of the city and its hills. ... more   less 

Additional Information about Hotel Topaz

Address: Anniewatte, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: £67 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Topaz 3*
Number of rooms: 73
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Topaz staff and other travellers.
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Questions? Get answers from Hotel Topaz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views, friendly staff & value for money”
 of 5 bubbles 461asankas, 26 Feb 2017 | Read review
“Rooms towards the swimming pools are great...”
 of 5 bubbles nadhiyafazal, 16 Feb 2017 | Read review
“4th floor rooms had a great view. (Although lift only goes to 3rd floor).”
 of 5 bubbles keithSurrey, 7 Feb 2017 | Read review
“Top floors face the weather, but amazing views over Kandy”
 of 5 bubbles HampshireChristiaan-, 2 Feb 2017 | Read review
“Don't get a basement room!”
 of 5 bubbles RobynQ26, 2 Feb 2017 | Read review
5 of 5