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03/09/2017 04/09/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    03/09/2017 04/09/2017
    Savings alert: 28% below average rate

    The price you found is 28% lower than this hotel's average rate of US$117/night.

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    US$84US$120
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (607 reviews)
    “cold room” (21 reviews)
    “sri lanka” (231 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
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    Offers from Cinnamon Citadel Kandy
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,445)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    11 - 15 of 1,944 reviews

    Reviewed 1 week ago

    We enjoyed this hotel situated on the river. Once again our welcome included a drink and cold towels. The hotel is nicely laid out with rooms away from the main building. We ate our dinner from the all day menu in the bar which was...More

    Thank Allan.G49
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 1 week ago via mobile

    We stayed here for two nights on a Sri Lankan tour through Adventure Lanka. It happened to coincide with our 20th wedding anniversary. We were treated to a special dinner in the covered area overlooking the river: the food was excellent - all5 courses, the...More

    Thank Jansreviews
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, It was indeed a pleasure to have you stay with us and we thank you for taking the time in sharing your reviews on Trip Advisor about your experience. It is our constant endeavor to create a wonderful experience of warm hospitality and...More

    Reviewed 1 week ago

    We booked this hotel in haste but were extremely impressed. Spacious rooms and bathrooms with balcony overlooking the pool and river beyond. Lovely restaurant with the option to sit outside. Food quality excellent with lots of choice. Staff were also very friendly and attentive, especially...More

    Thank Lyn R
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for taking the time to share your holiday experience with us. We are delighted to hear that you felt special and well taken care of at our hotel. Your kind recognition on our colleagues, especially Chamil, is highly appreciated and I...More

    Reviewed 1 week ago

    Hotel was in a nice location with great views looking out over the river. Rooms were average - on half board - which was worthwhile as after travelling all day - did not want to look for place to eat dinner - would recommend hotelMore

    Thank Ajay63singal
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 1 week ago via mobile

    Stayed for 2 nights on our tour round. Good standard of hotel, room excellent overlooking the river. Nice welcome wit iced drinks and cold towels. Food is buffet style which I'm never keen on as can seem like a circus at mealtimes and isn't relaxing....More

    Thank Pumpkinny
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for taking the time to share holiday experience on TripAdvisor. We truly appreciate you taking your time to write us this review as your compliments and recommendation are valuable to us. We are happy to note that our service has left...More

    Elephant Stables
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$98 - US$266 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Agoda, Priceline, ACCOR, Ctrip TA, Expedia, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1655)
    Room & Suite (415)
    Pool & Beach (286)
    Dining (190)
    Hotel & Grounds (919)
    Bathroom (41)
    Nearby
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    .97 miles away
     
    The Secret Kandy
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    .82 miles away
     
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    1.00 miles away
     
    Mahaweli Reach Hotel
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    1.45 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    .87 miles away
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    14 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "Rooms close from the pier are noisy"
    Read review
    "Ask for a room in the main building."
    Read review
    "Any of the rooms at a higher level"
    Read review
    "room with balcony"
    Read review
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