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Hotel Florence

369 reviews
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Traveller (68)
Room & Suite (37)
Dining (3)
Overview
  • Excellent43%
  • Very good41%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“karol bagh”(49 reviews)
“busy area”(7 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Concierge
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)Write a Review
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Traveller rating
134
118
40
7
4
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LanguageEnglish
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134
118
40
7
4
Show reviews that mention
All reviewskarol baghbusy areaplenty of hot watertop floorsmall hotelclean roomscentral delhithe hotel staffmetro stationan oasisindian foodcomfortable staymarketinternetrajasthan
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1 - 5 of 303 reviews
Reviewed 2 weeks ago

Spent two nights here about 1 hour (traffic dependent and boy is there traffic) from the airport. The hotel is small but with very helpful and friendly staff and the room surprisingly smart and clean - I've experienced much worse 3* hotels in the UK....More

Thank Pete8761
Response from FlorenceTeam, General Manager at Hotel FlorenceResponded 1 week ago

Dear Guest, Thank you for your positive comments and we are delighted that our staff we able to make you feel at home! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good...More

Reviewed 13 January 2018

We stayed at this hotel on 3 different nights during the course of our 9 day India tour. If you like to shop, this hotel was very close to the Karol Bagh street markets. As busy as it was outside, we didn't have any issues...More

Thank nrick0
Response from FlorenceTeam, General Manager at Hotel FlorenceResponded 16 January 2018

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with...More

Reviewed 29 December 2017

My wife and I spent two nights at the Florence at the start of a four week trip to Rajasthan and Kerela earlier this year. We were made to feel very welcome and the room was comfortable and well equipped. The reception staff very helpful...More

Thank aldman64
Response from FlorenceTeam, General Manager at Hotel FlorenceResponded 16 January 2018

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team...More

Reviewed 20 December 2017

I was on a tour around India, and we stayed in Florence in between our trips. They were really amazing where they made great arrangements to accommodate me and my mother, especially our luggages when we had to travel. I will also like to compliment...More

Thank Flora B
Response from FlorenceTeam, General Manager at Hotel FlorenceResponded 16 January 2018

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi, Florence Hotels are known for providing exceptional services for all our valued guests. I...More

Reviewed 18 December 2017

The hotel is fine - a comfortable, clean room and a small restaurant for breakfast and dinner. Wi-Fi was intermittent, but this was caused by faults outside the premises. Staff were helpful, and there was no disturbance from noisy streets outside. I did not like...More

Thank Allan L
Response from FlorenceTeam, General Manager at Hotel FlorenceResponded 16 January 2018

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$48 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$48 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (68)
Room & Suite (37)
Dining (3)
Questions & Answers
Ask a question
Andre H
1 March 2017|
AnswerShow all 5 answers
Response from Prashant1987del | Property representative |
Dear Andre, I would request you to drop an email at md@florencegroup.in and I'm sure you would get a response in 24 hrs. mite be that your mail went in spam folder. regards
0
Votes
hulabula
24 January 2017|
AnswerShow all 4 answers
Response from E B | Reviewed this property |
The hotel restaurant on fourth floor had a good mix of dishes and friendly service.
0
Votes
Divya D
26 December 2016|
AnswerShow all 4 answers
Response from Prashant1987del | Property representative |
wifi is fine. it is fast
1
Vote
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123
Room Tips
"Rooms at the front on the road are acceptable in so far as noise goes- can hear car horns and fireworks..."
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"Higher floors are quieter"
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"Away from the street, for maximum quietness"
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"Higher floors are probably quieter."
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