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Hotel City Park Airport

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Hotel City Park Airport
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97 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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New Delhi, India
Reviewed 2 weeks ago via mobile

The hotel us amazing, located after Gurgaon toll plaza(now removed) its pretty Near to delhi & Gurgaon both. Its very spacious with adequate parking, high lawn n amazing indoor seating arrangement. The hotel rooms are excellent, the view is also great.

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Helpful?
Thank RoyalBranch
Management response:

Dear Guest, Thank you for your honest and sweet words of appreciation. We always value our guests and their time in our city with a forward vision to make it 'the best' for them. Looking forward for your next visit. Take care Regards Team-Hotel City Park Airport, New Delhi

Reviewed 17 January 2017

The place was quite good. Hospitable staff. Present 24 hours for service. Food service was also available. Room was present with all facilities like coffee/tea. Bed was cozy. Toiletries were also present.

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Helpful?
Thank Rishav G
Management response:

Thank you for your honest and sweet words of appreciation. We always value our guests and their time in our city with a forward vision to make it 'the best' for them. Looking forward for your next visit. Take care Regards City Park Airport, New Delhi

Northampton, United Kingdom
Reviewed 25 December 2016 via mobile

The first thing which may cause inconvenience is transportation. If you happen to hire a Uber taxi , then you might end up paying extra 100 INR as a toll fee every single time and moreover, the taxis takes ages to reach the hotel . The hotel can provide you taxis but it's not guaranteed you will get one on...

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Helpful?
Thank uaanaylang
Management response:

Dear Guest, Thank you uaannalyang for your honest review. Regarding taxi cab services, cab service from hotel are of high cost because of full time and dedicated services the cab aggregators provide even for their single cab. Timing could have been a issue due to previous bookings. We duly care for hotel services and staff behavior. On this notification of...

Reviewed 26 November 2016 via mobile

We arrived very tired in the night (23h) and the room was not ready, front office staff just told that we have to wait 1h for it sitting in the hall and didnt apologize or offer anything (Coffee or something) during this hour. They have to improve the cleaning and the range of food for breakfast. Good point is that...

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Helpful?
Thank jesus a
Management response:

Dear Guest, Thank you for your honest review. We sincerely apologize for the food problem and will look into the matter. Regards Team- Hotel City Park Airport, New Delhi. Regards Sales-Hotel city Park Airport.

Reviewed 3 October 2016 via mobile

Location is difficult to reach by taxi because of overbridge. The hotel staff is not very cooperative. We though the food is good but it was so disappointing when we found a hair in paratha. We deeply regret our stay there.

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Helpful?
2Thank GYANSAMARTH
Management response:

Dear Guest, Thank you for your honest review. We sincerely apologize for the food problem and will look into the matter. Regards Team- Hotel City Park Airport, New Delhi.

London, United Kingdom
Reviewed 27 February 2016

My wife and myself stayed in the hotel for a night during a transfer from one area to the airport. Very nice hotel, staff were friendly and place was clean and modern. There are two restaurants on site which serve Japanese food and another which serves international and Indian cuisine. Prices for food and drink were reasonable. There is a...

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Helpful?
6Thank dan5227
Management response:

Dear Guest, Thank you for taking out the time to share your valuable feedback with us. It is indeed our pleasure that we were able to meet your expectations with respect to cleanliness, food, hospitality and pricing. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to have the...

New Delhi, India
Reviewed 5 January 2016

front office staff was non cooperative, I even don't complete my stay. I checkout day before because of lack of services as mention while booking at this hotel, even the person from make my trip was rude . never stay at this hotel again, indeep arora

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Helpful?
2Thank indeep
Management response:

Dear Guest, Please allows us to apologise for the inconvenience caused, and also would like to assure you that we have taken you valuable feedback very seriously, and we are constantly working to improve our service standards so that we can exceed our customer's expectations. It would be great if you can give us another chance to rectify your bad...

Allahabad, India
Reviewed 6 December 2015

On our trip back from Kashmir, since we had connected flight so we booked this hotel for 1 night stay. The location is good close to airport but barring that, everything is just awful. Uncleaned rooms, torn linen, poor service , untrained staff just spoils your holiday.

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Helpful?
Thank Deepaktiwari_42
Management response:

Dear Guest, We are extremely alarmed by your statement regarding the issues that you faced, Even though this is something very rare because our top most priority is to provide best and most pleasant experiences to our customers. Please accept our sincere apologies, as we believe that the problems you faced might have been the case of miscommunication between the...

Reviewed 28 November 2015 via mobile

It's close by the airport not very far away if the traffic is in ur favour. Rooms ka decent with all basic facilities but bathrooms need a lot of improvement. The staff is friendly though, no hassles regarding any inquiry I made. Close by the ambience mall Gurgaon but taxi could be a problem due to closeness. Food is average...

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Helpful?
Thank jairaj m
Management response:

Dear Guest, Thank you for your review and staying at City Park Hotel. We appreciate your feedback. We would like to take this opportunity to tell you that we actually can not do much for the traffic, but yes we have taken your valuable feedback and have improved our hygiene standards. We are sorry that you found the food to...

Kolkata (Calcutta), India
Reviewed 31 October 2015 via mobile

The hotel 🏨 is good..but the location is very odd...so reaching here can be difficult...there are so many Japanese guests that the entire travel desk is Japanese...Indian visitors are not entertained nor attended..food 🍴 is good but too expensive...

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Helpful?
1Thank Sayan B

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hotel City Park Airport

Address: Kapashera, Gurgaon Road | Near Toll Plaza, New Delhi 110037, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: £47 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel City Park Airport 3.5*
Number of rooms: 39
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles , 17 Jan 2017 | Read review
“Before booking always call and ask which side of room they are going to give you.”
 of 5 bubbles 997rahulv, 5 Sep 2015 | Read review
“pool view and garden view”
 of 5 bubbles NikhilGuptaPeeAar, 10 Jul 2015 | Read review
“stay on ground floor where wi-fi reception is good. the food court is also on the ground floor.”
 of 5 bubbles anj191824, 27 Jul 2014 | Read review
“Go for south side rooms.”
 of 5 bubbles mk1802, 17 Jun 2014 | Read review
5 of 5