Welcomhotel By ITC Hotels, Dwarka
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Welcomhotel By ITC Hotels, Dwarka

Plot No 3 Sector 10 District Centre, New Delhi 110075 India
Esses ficam na recepção do restaurante. Também muito atenciosas e simpáticas.
Traveller (2198)
looks like coffee. it's not. it's your morning shower. no thanks
Room & Suite (508)
Sanghai Club at the WelcomHotel Dwarka
Dining (226)

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About

4.5
#63 of 1,107 hotels in New Delhi
4.2 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Kids stay free
Babysitting
Valet parking
Paid wifi
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Art Deco Style
City View
Languages Spoken
English, Hindi

Location

Plot No 3 Sector 10 District Centre, New Delhi 110075 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Indira Gandhi Intl Airport
Dwarka Sector 10
4 minNew Delhi Metro
Dwarka Sector 9
13 minNew Delhi Metro
6,139Reviews67Q+A100Room tips

Reviews
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Detailed Reviews
Russell wrote a review Mar 2020
Melbourne, Australia746 contributions432 helpful votes
4.0 of 5 bubbles
My wife and I stayed here for three nights in February as part of a Golden Triangle tour with the TripaDeal group. This hotel was part of the elected upgraded "Premium Package" hotels (a 4/5 Star Hotel). We had two nights here at the start of the tour and one night at the end.

It is a very large hotel of 11 floors with 25 or so rooms on each floor. It had very strict "airport like" security which was comforting. Our room was large and clean, as was the bathroom. On our first stay, we had a walk in shower and on the second stay, we had a bath with a shower over the top. The bed was large and comfortable.

You had to pay for wifi, which for a "Premium" Hotel was a little bewildering. I would have thought it would be free.

Four bottles of water were provided free every day.

The interior of the hotel is starting to show it's age, and needs refurbishing, mainly a paint to spruce it up a little.

Staff were excellent and polite on our first stay. On our second stay, staff were not very helpful in assisting us getting a late check out. They were intent on making us pay for a later check out, even though the manager had allowed us to do this for free when we spoke to him the night before.

On our first stay, breakfast was a shambles. Very busy and disorganised. I ordered eggs which never arrived. However, the spread was vast and a had large selection to choose from. On our second stay, it was much more organised.

There is a small shopping mall including a supermarket situated underneath the building, which is accessible from outside and at the back of the complex.

Overall, a comfortable hotel which we would stay at again.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_WelcomHotelDwarka, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 15 Mar 2020
Dear Guest, Greetings from WelcomHotel Dwarka! It is a pleasure to be your choice of hotel in the capital and to read your wonderfully penned down review about the warm hospitality, fine dining and accommodation that WelcomHotel Dwarka endeavours to offer. Glad to know that you enjoyed our your stay with us. WelcomHotel Dwarka looks forward to welcoming you back on your next visit. Yours sincerely, Nishant Negi General Manager
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Aman wrote a review Nov 2020
1 contribution
5.0 of 5 bubbles
The rooms were clean with well managed staff, very hygienic, and the safety protocols they follow at the time of covid is commendable... Precautions were taken care time we enter the hotel proper sanitization of luggage and then everything seems. Perfect, the food was superb, great work.... Prantap and vaishali at the front desk assisted very well
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 14 Nov 2020
Dear Guest, Greetings from WelcomHotel Dwarka !! I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. Thank you very much for taking the time to express your kind words of appreciation for the team, especially Prantap and Vaishali. We are very proud of them. It would be a pleasure to share your feedback with them and with the rest of the team here. I thank you once again and do look forward to the pleasure of welcoming you back. Responsibly yours, Nishant Negi General Manager
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Ankita Gupta wrote a review Mar 2021
New Delhi, India9 contributions3 helpful votes
5.0 of 5 bubbles
Pertaining to covid guidelines, the hotel is well equipped with minimum contact and well sanitised rooms. The rooms are also equipped well with all basic necessities. The in room dining experience is as good as a private dining experience in a restaurant. Food is served well plated and hot and properly sealed .
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Date of stay: February 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 20 Mar 2021
Dear Guest, Greetings from Welcomhotel Dwarka!. We are elated to read your review and to note that you were impressed with the service, the safety and hygiene measures and you felt that your experience at our hotel was worthwhile. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. Welcomhotel Dwarka looks forward to welcoming you back on your next visit. Yours sincerely, Nishant Negi General Manager
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Reza G wrote a review Feb 2020
Amsterdam, The Netherlands196 contributions89 helpful votes
5.0 of 5 bubbles
When I last minute in need was of a hotel in Delhi I had to choose between the Radisson and the WelcomHotel, which are both located in Dwarka a merely 20-35 min (depends on traffic) away from IG. I choose the latter due to the price setting and hoped I wouldn’t regret.

Upon arriving, immediately at the entrance I received a warm welcome by the guards and and lady by the door. And when the super kind lady at the reception desk noticed I gave her my pasport with two hands and gave it back with two hands I immediately understood ‘this is wel trained staff’. On top of this I was amazed by the kindness of the guy who helped me with my suitcase, he could not speak but his smile was really warmhearted.

The room is very comfortable with a good bed and actually maybe a bit to big, it felt a bit too spacious.

There was a good stock of bottle of water (Think they foresee all us foreigners using bottled water for toothbrushing?) and coffee and tea facilities.

Bathroom is good, could be a tiny more roomier, but that is all.

Breakfast, I went for breakfast around 9 and there was enough, best masala dosa on request and cappuccino!

Around the corner is a supermarket which is very convenience, unfortunately no short route trough the hotel.

Metro is close by, cheap, but crowded and long travel times, almost 50min to CP. Uber is handy and reasonably cheap, but Delhi traffic in rush hour is horrendous.

Airport transfer is 1100-1500 IND ex. vat I noticed.

If in future I need to stay in this part of Delhi again I will not hesitate to book again!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_WelcomHotelDwarka, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 9 Feb 2020
Dear Guest, Greetings from WelcomHotel Dwarka! I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. We are most delighted to know that you had a perfect experience and enjoyed the warm services and fine dining and accommodation. WelcomHotel Dwarka looks forward to your continued visits. Yours sincerely, Nishant Negi General Manager
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Mukesh Kumar wrote a review Jan 2021
Himachal Pradesh, India4 contributions
5.0 of 5 bubbles
Have been traveling to the hotel and it's just like my second home away from home.
Vishal (Sales coordinator) has been very helpful from room sales in accommodating all our requests.

Amazing services so far. A 100% sanitized room will furthermore ensure that you and your family is safe and will remain safe.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 4 Feb 2021
Dear Guest, Greetings from Welcomhotel Dwarka! I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. We are most delighted to know that you had a perfect experience and enjoyed the warm services and fine dining and accommodation. We have also share your kind words of appreciation with Vishal who is equally elated to hear the same. Welcomhotel Dwarka looks forward to your continued visits. Yours sincerely, Nishant Negi General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prashant wrote a review Oct 2020
9 contributions
4.0 of 5 bubbles
The stay was safe and comfortable as Hotel has followed all the necessary protocols. The staff is cordial and following safety precautions from face shields to sanitation and food is brought isolated from environment as it’s within glass shields. Would recommend stay at this place or even dine in from next week once it’s fully operational. Special mention to Mahender and rest of staff team who have been simply great and professional.

Prashant Chadha
Room Number: 728
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 31 Oct 2020
Dear Guest, Greetings from WelcomHotel Dwarka !! I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. Thank you very much for taking the time to express your kind words of appreciation for the team, especially Mahender. We are very proud of him. It would be a pleasure to share your feedback with him and with the rest of the team here. I thank you once again and do look forward to the pleasure of welcoming you back. Best Regards, Nishant Negi General Manager
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deepu55 wrote a review Dec 2020
16 contributions2 helpful votes
5.0 of 5 bubbles
I was here with the family to attend a wedding in delhi. Loved the place a lot and people there are soooo good and helpful. Room, lobby all the areas were clean and following all covid safety measures. Uttam helped me with kids items and on request he also ensured that room was sanitized often. Food was tasty too.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 29 Dec 2020
Dear Guest, Greetings from Welcomhotel Dwarka!. We are elated to read your review and to note that you were impressed with the service, the safety and hygiene measures and you felt that your experience at our hotel was worthwhile. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We have also share your kind words of appreciation with Uttam who is equally elated to hear the same. Welcomhotel Dwarka looks forward to welcoming you back on your next visit. Yours sincerely, Nishant Negi General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shubham wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
Great location and friendly staff s and a nice place to chill. Everything here is so mesmerizing and the level best. The chandeliers in the hotel is so shiny and beautiful and amazed me, everyone out the hotel is so hygienic and safest hotel in delhi would say. Shubham from pavilion and maya from front desk assisted me very well
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_WelcomHotelDwarka, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 15 Mar 2020
Dear Guest, Greetings from Welcomhotel Dwarka! Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We have shared your encouraging compliments with Shubham and Maya, who are equally elated to hear the same. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager
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Murtuza_4 wrote a review Apr 2021
Vadodara, India106 contributions24 helpful votes
4.0 of 5 bubbles
So got an opportunity to stay at this hotel on account of my work trip to delhi. The hotel is around half an hour drive from the Delhi airport and around 40 minutes drive from the NDLS railway station. The hotel property is big and so are the rooms. The room was clean and neat with no issues. However, staff service is very slow especially the check-in process. It took nearly 30 minutes for check in which is not right. There is a small mall kind of place inside the hotel but accessed from the backside of the hotel property. There is store of Decathlon, a local cafeteria, a hypermarket, wine shop, local snacks store inside this mall. The location of the hotel is not in a happening area and in evening it feels deserted with just nothing around. The plus point is that just behind this hotel at walking distance you get the sector 10 Metro train. All the protocols with regards to Covid 19 were followed strictly. The breakfast served was delicious with lot of options. The hotel is being showcased as 5 star property on most of the booking sites but its not so. We can call it a 3.5 or 4 star but definitely not a 5 star. This is a place to stay for business travellors, private gatherings or if you are looking for a hotel that gives you peace and away from the city noise !
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Date of stay: February 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 17 May 2021
Dear Guest, Greetings from Welcomhotel Dwarka!. Thank you so much for sharing your feedback with us. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. We have made a note of your feedback. I have shared your feedback with the team and assure you that we have taken necessary corrective actions to ensure that we are able to deliver better experiences in the future. It is our constant endeavour to provide our guests with the best services and facilities. The very fact that you have reached out to us conveys that you are a well-wisher of the brand and hence we would like you to consider these as aberrations not reflective of our otherwise benchmark services. Welcomhotel Dwarka looks forward to welcoming you back on your next visit. Yours sincerely, Nishant Negi General Manager
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Nitin2265 wrote a review Jan 2021
4 contributions
5.0 of 5 bubbles
Being a businessman, I keep travelling to different cities for business. Thus Delhi has been my prime destination from past couple of years due to the upcoming & on-going convention centre project in Dwarka which is going to be the biggest convention center in Asia too. The front office team is way too kind as earlier I use to book through travel agents but seeing me coming that frequently the desk manager gave me a one time rate which became very much convenient for me.

The hotel is almost at a distance of 15mins from the center and holds a very prime location in Dwarka. A metro Just behind the hotel further ensures that you are connected to the Central Delhi.

Out of 10 I'll mark the hotel approx 9.5 just because of the fact that they have a beautiful mall downstairs but are not connected to the mall from inside. I am sure if they fix this concern then it's a Full score for the welcome team.
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Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nishant Negi, General Manager at Welcomhotel By ITC Hotels, Dwarka
Responded 4 Feb 2021
Dear Guest, Greetings from Welcomhotel Dwarka! I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit. Welcomhotel Dwarka looks forward to your continued visits. Yours sincerely, Nishant Negi General Manager
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Answer from chrisconway201
Chelmsford, United Kingdom24 contributions15 helpful votes
I would say you will be charged for 2 nights. That is the normal practice for hotels as check out is probably 10 or 11 am and you would be staying into the next full day. Seems unfair but I am pretty certain you would have to pay for two nights. You could always check out by the required time and leave luggage with concierge. I did that at another hotel.
desaimona asked a question Sept 2023
Missouri City, Texas34 contributions26 helpful votes
Hello - does the hotel provide complimentary shampoo, conditioner, body wash and lotion in the rooms?
Answer from Aruna M
37 contributions2 helpful votes
Don’t remember
New Delhi, India1 helpful vote
Dear Traveler, Please note room heaters are available as per request on subject to availability.
New Delhi, India1 helpful vote
Dear Traveler, Please note, outside liquor and food is not we encourage.
New Delhi, India1 helpful vote
Dear Traveler, Please note, you can stay and celebrate. However visitors and party in the room in not we encourage.
Explorer32146475472 wrote a tip 12 May
2 contributions
4.0 of 5 bubbles
"If you want use the pool, it would be better to have a swimming between 11-3 pm."
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Toni-Maree E wrote a tip 10 May
2 contributions
5.0 of 5 bubbles
"Little seating around pool. Train station walkable as about 300 metres; or 50r by TukTuk, Shops 3 stops on train, only 15 minutes each way."
Read full review
Explore45368258815 wrote a tip 8 May
1 contribution
1.0 of 5 bubbles
"Too much noise was there Construction work was going on here I wouldn’t suggest anyone to go there Pathetic stay it was Try too chose an"
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Yves C wrote a tip 5 May
1 contribution
5.0 of 5 bubbles
"Good"
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Adventure38977246995 wrote a tip 5 May
1 contribution
4.0 of 5 bubbles
"No everything ok "
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Not the right property for you?
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PRICE RANGE
£53 - £72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lebua new delhi hotel new delhi
FORMERLY KNOWN AS
The Emporio Hotel
LOCATION
IndiaNational Capital Territory of DelhiNew Delhi
NUMBER OF ROOMS
390
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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WELCOMHOTEL BY ITC HOTELS, DWARKA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Welcomhotel By ITC Hotels, Dwarka
Which popular attractions are close to Welcomhotel By ITC Hotels, Dwarka?
Nearby attractions include Vernssage Art Gallery (0.05 miles), Pavan Dham- Sona Ni Dwarika (0.4 miles), and Astromiracle (0.4 miles).
What are some of the property amenities at Welcomhotel By ITC Hotels, Dwarka?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Welcomhotel By ITC Hotels, Dwarka?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at Welcomhotel By ITC Hotels, Dwarka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Welcomhotel By ITC Hotels, Dwarka?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Welcomhotel By ITC Hotels, Dwarka?
Conveniently located restaurants include Pavilion 75, Kebabs & Kurries, and Shanghai Club.
Are there opportunities to exercise at Welcomhotel By ITC Hotels, Dwarka?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Welcomhotel By ITC Hotels, Dwarka have airport transportation?
Yes, Welcomhotel By ITC Hotels, Dwarka offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Welcomhotel By ITC Hotels, Dwarka?
Yes, dry cleaning and laundry service are offered to guests.
Does Welcomhotel By ITC Hotels, Dwarka offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Welcomhotel By ITC Hotels, Dwarka?
The staff speaks multiple languages, including English and Hindi.
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