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Hotel Samrat

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134 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 3 days ago NEWvia mobile

Hotel Samrat Really a good option in Chanakyapuri Good staff Good service Good food Only negative point was the interior I understand it is a very old venture but the building definitely needs a renovation

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Helpful?
Thank Harshshah1212
Vancouver, Canada
Reviewed 2 weeks ago

Had done the Booking through Goibigo, had read the reviews but didnt think of it being so bad. The hotel is really centrally located, sadly its run my ITDC.The staff has this govt office approach. Me being from the Hospitality Industry couldn't have noticed this more. Front office agent was rude and didnt wanted to give us the room what...

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Helpful?
1Thank Mytravelink
samratteam, Manager at Hotel Samrat, responded to this review

DearGuest Greetings!!!! The observation made by you are very well noted and we offer our sincere apologies for the inconvenience faced by you. The hotel team has taken necessary action to ensure that the guest can be offered proper sevices .We are happy to update you that the rennovation work in regard to the corridors and bathroom fittings is already...

Mumbai (Bombay), India
Reviewed 4 weeks ago

The location is excellent - one of the very posh area of Delhi. The rooms are huge - they don't make them that big any more. Also I must say the rooms are clean and well maintained. Buffet breakfast included in our booking as pretty mediocre. The hotel itself - lobby etc, is spacious but seems to miss that touch...

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Helpful?
1Thank Neville D
samratteam, Manager at Hotel Samrat, responded to this review

Dear Guest Greetings from samrat!!!!! Thanks for your observation and feedback. your appreciation really boosts our morale to do better. All your points of improvement have been noted and actoin has been taken. Thanks once again for your appreciation. Regards Hotel Management

New Delhi, India
Reviewed 21 September 2016

The location of this hotel is a big plus point. Near to Airport as well as in City. Near to almost all embassies in Delhi. Hotel however requires revamp when it comes to some rooms. Food is ok and spread is good. Overall nice property to stay.

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Helpful?
1Thank RAJ-GS-REVIEWS
samratteam, Manager at Hotel Samrat, responded to this review

Dear Guest Greetings from Samrat!!!! Thank you for taking out your precious time to give us feedback on your recent stay with us. .Really appreciate it as it boosts us to perform better and at the same time improve on our shortcomings. MANAGMENT Hotel Samrat

Varanasi, India
Reviewed 11 August 2016 via mobile

Booked through makemytrip. Great location. Dated property, require renovation, particularly carpets of corridor, badly smelling. Bathroom fittings require latest ones. Cable signal weak. But its price, which makes difference. INR 3000 for this hotel is a very good price. Room size is good and equipped with all modern facilities, bathroom also good enough. Feel of a big hotel in a...

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Helpful?
1Thank Satish J
Mumbai (Bombay), India
Reviewed 11 August 2016

I room was booked in this hotel on 5th of aug in my name. But due to heavy rains in mumbai, i was unable to catch my flight and had to cancel my plan. My uncle who was about to come from kolkata reached bang on time. Mr Sk Agarwal from the hotel. 1st ly i would thank him from...

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Helpful?
Thank mohitraitani
samratteam, Guest Relations Manager at Hotel Samrat, responded to this review

Dear Guest Greetings from the hotel Thanks for your apperciation.We really appreciate your feedback Thanks MANAGEMENT HOTEL SAMRAT

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 29 July 2016 via mobile

The location of the hotel is really very good for people who are looking to visit embassies USA , UK , Australia all the embassies are walking distance. But the building is old and requires renovation you can spot seepage in corridors, rooms are big and spacious.

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Helpful?
1Thank A TripAdvisor Member
samratteam, Guest Relations Manager at Hotel Samrat, responded to this review

Dear Sir, Greetings!!! Thanks for your comments and observations. The renovation work has started and you will be able to see and feel the difference in your future visit. Waiting to welcome you again. With regards The Hotel Team

Reviewed 19 July 2016 via mobile

I stayed a night between returning from Agra and catching an early morning flight. Hence my time in the hotel was very short and I'm glad. Everything about it is old and I'm sure you can get similar deals closer to Connaught Place. The only positive is that the wifi is strong and because I had an early flight, the...

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Helpful?
Thank MorganOtten
samratteam, Guest Relations Manager at Hotel Samrat, responded to this review

Dear Sir, Greetings!!! Thanks for your observations and hoping that in future if you visit the hotel you will be able to see the difference. Waiting to serve you again. With regards The Hotel Team

Minneapolis, Minnesota
Reviewed 11 July 2016

Unimaginably filthy hotel. Entrance smells like pesticide. Carpets on the hallway are 50 years old. Rooms are straight from a horror movie. We had two rooms. A/c was not working in any of the rooms. Bathroom roof was leaking water in one of the rooms. A mouse was a constant companion on the other room. My horror was over in...

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Helpful?
Thank Bikram D
samratteam, Guest Relations Manager at Hotel Samrat, responded to this review

Dear Sir, Greetings!!! The observations made by you are very well noted and we offer our sincere apologies for the inconveniences faced by you. The hotel team has taken necessary action to ensure that the guests can be offered the proper services. Hoping to serve you again and erase the bad memories. With regards The Hotel Team

Reviewed 5 July 2016 via mobile

This hotel is an old hotel, but not well managed, u can see the old lift, faded carpets, little light in the room, bedding faded, woodwork spoiled. Just that staff was grt else all was bad. Never visiting again unless its improved. Regards, Nikhil

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Helpful?
Thank 424nikhilb
samratteam, Guest Relations Manager at Hotel Samrat, responded to this review

Dear Sir, Greetings!!! The observations made by you are very well noted and happy to update you that the renovation work is in progress wherein all the issues are being taken care of. It will be a great pleasure to serve you again to make you feel and see the difference. With regards The Samrat Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 

Additional Information about Hotel Samrat

Address: Chanakyapuri Kautilya Marg, New Delhi 110011, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: £52 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Samrat Hotel New Delhi
Samrat Hotel Delhi
Hotel Samrat Delhi
Samrat New Delhi
Hotel Style:
#76 Luxury Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Samrat staff and other travellers.
3 questions
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Questions? Get answers from Hotel Samrat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have a better view”
 of 5 bubbles ndaruvala, 9 Nov 2016 | Read review
“i will not recommend to any traveler as they are not in 4 Star Category.”
 of 5 bubbles hiranthis, 24 Jun 2016 | Read review
“constant construction on all floors. be weary”
 of 5 bubbles shazrana, 15 Jun 2016 | Read review
“Rooms in top floors”
 of 5 bubbles Josemohan, 28 Apr 2016 | Read review
“rooms on the higher floor.”
 of 5 bubbles Rahul_K_Oswal, 16 Mar 2016 | Read review
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