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Shangri-La's Eros Hotel

Booking.comUS$153*
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#20 of 713 Hotels in New Delhi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$182*
US$153*
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US$179*
US$182*
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Shangri-La's Eros Hotel
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2,643 Reviews from our TripAdvisor Community

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Showing 2,314: English reviews
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Corona, California, Usa
Reviewed yesterday NEW

I recently spent one week at this hotel while attending a conference. The Shangri-la Eros Hotel is near city center and makes access to all the major districts for food, cultural arts, and historical landmarks. This was especially good because I didn't have much time to burn in New Delhi's downtown traffic. The hotel offers excellent dining options with four...

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Helpful?
Thank Rene S
Reviewed yesterday NEW

Excellent staff .. we really enjoyed a stay . Big thanks to Mr Sunil who made our stay comfortable.. me and my husband we Always stay in Shangri la ....this time we booked two rooms it was nice upgraded club room ...

Review collected in partnership with shangri-la.com
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Thank Rekha146
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

As all the Shangri-las I have visited, the rooms are great with very big and comfortable beds. Although the bathroom was fine, it should be noted mine did not have a bath tub. The hotel also offers very good restaurants and an excellent night life! So why do I penalise it with only 4 stars? I am a diamond status...

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Helpful?
Thank Werner S
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest Greetings from Shangri-La's Eros Hotel, New Delhi! Thank you for taking time out and sharing your feedback with us. It is our endeavour to please every one of our guests and to make their stay as comfortable as possible. We are extremely apologetic for the inconvenience caused to you, we shall definitely look into the matter so that...

Rohtak, India
Reviewed 2 days ago NEW

Guest satisfaction zero, cleanliness was overall missing, showers in the room was non functional, accessories for tv connectivity was not available in the hotel. Personalized services for the guest were missing. Senior executives like FOM or Duty Manager didn't involve themselves for the problem solving efforts. A great hotel environment and culture was altogether missing

Review collected in partnership with shangri-la.com
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Helpful?
Thank Anil K D
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We value your loyalty towards the Shangri-La brand and very concerned to learn that we fell short of your expectations during your recent stay with us. Your constructive observations about the room and service have been well noted and we will address the same on priority. Thank you for choosing...

Taif, Saudi Arabia
Reviewed 3 days ago NEW

Loved our stay here. Clean rooms and fab pool. Breakfast was amazing and so indeed was the buffet meal in the evenings! Floor 8 was under renovation at the time but it never affected us in any way. The shower is a little messy as the water just flows over the floor and you are left with a wet floor...

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Helpful?
Thank jarvisdj
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We feel so very grateful to hear from you, thank you. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again to your 'home' at Shangri-La's...

Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stay away for about 70 nights per year all over the world and this is the best service ever experienced as is the case in most Indian hotels but this was great. Lovely restaurants and room very comfortable. Couldn't recommend highly enough.

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Helpful?
Thank Rennison1984
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your kind words of appreciation and recommending us. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New...

London, United Kingdom
Reviewed 4 days ago NEW

We stayed for 2 nights at the Shangri La's Eros hotel, and - as you'd expect from the brand - it was a lovely experience. It's location is great for taxis and tuk-tuks to all of the prominent tourist locations, although it's not very easy to walk. We did walk back from Connaught Place one afternoon, but there's not a...

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Helpful?
Thank fylde_wanderer
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your review. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi. Kindest regards, General Manager

New Delhi, India
Reviewed 5 days ago NEW

i don't remember the name but service and food was awesome ..Ambiance is good , the place was almost full, food variety was good, service is excellent....overall it is always a great experience with buzzing crowd.

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Helpful?
Thank saloniakaml
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We feel so very grateful to hear from you, thank you. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again to your 'home' at Shangri-La's...

New Delhi, India
Reviewed 6 days ago NEW

stayed for 1 night for official work. very nice room and service was great. shammy was at reception and he give us very good service. he sent us complementary tea also and room at our choice of floor and also arranged next day packed breakfast as we left hotel at 7 am. dinner at restaurant was very nice. lot of...

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Helpful?
Thank thakur87
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We feel so very grateful to hear from you, thank you. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again to your 'home' at Shangri-La's...

Reviewed 1 week ago NEW

We had an excellent experience at the breakfast buffet every morning. Our family used look forward to it. The staff there were very nice and took care of us and my 3 little kids very well. Special mention to Ambika, Rudresh and Shivam. The kids even made a big sister with Priyanka who is also a staff member at the...

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Helpful?
Thank Sirisha D
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi. Kindest regards,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: £116 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Hotels.com, Travelocity, Booking.com, Agoda, Hotwire, Priceline, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangrila Hotel
Shangri-La Hotel New Delhi
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#14 Spa Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
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Questions? Get answers from Shangri-La's Eros Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor. My colleagues say the 10th floor has great WiFi”
665renes, 24 May 2017 | Read review
“high floors”
thakur87, 19 May 2017 | Read review
“swimming pool view”
gauravjalan, 13 May 2017 | Read review
“the higher the better for good views”
Higghhghk, 23 Apr 2017 | Read review
“High rooms best, just for view over India Gate.”
Tom-Kenny, 22 Apr 2017 | Read review
5 of 5
Booking.com
US$153* /night
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Expedia.comUS$179
Shangri-La.comUS$182
TravelocityUS$180
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Prices are for 1 room, 2 adults
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