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The Residence Hotel & Apartments

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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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New Delhi, India
Reviewed 2 days ago NEWvia mobile

The residence at Powai shared the property with Ramada. The place is adequate. The rooms are average at best. For the price point however it really is a very good option. The in room dining and the buffet are pretty good with varied options available.

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Helpful?
Thank drdass
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Dr.Dass, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. We do hope this visit is one of many and we look forward to having you'll back. With every good wish. Thank you,...

Copenhagen, Denmark
Reviewed 2 days ago NEW

Seriously, stay away from this hotel, and don't let the pictures from their website fool you. The hotel is situated right in the middle of a slum area, so if you ever wish to go for a walk outside the hotel area, good luck! Room: the smell of urine was terrible! The bathroom was extremely dirty with spots of dried...

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Helpful?
Thank AmarilloBrillo
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Greetings !!! We thank you for choosing our hotel as your preferred choice of accommodation. We also thank you for all valuable time spend to write a review about the hotel. We have personally looked into this matter and also shared your valuable feedback with the relevant team & management .We would like to assure you of a...

Southern Norway, Norway
Reviewed 1 week ago NEW

First of all, you guys who have given top rate to this hotel; what the deuce have you been smoking? This is the most scruffy and dirty hotel I've ever stayed in! If you accidentally end up here by accident, bring your own booze cause there's not even a bar at the hotel. You have to go to the neighbour...

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Helpful?
Thank benhaakon
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday. The gap highlighted, has been carefully noted and we assure you the necessary steps...

Chennai, Tamil Nadu, India
Reviewed 1 week ago via mobile

I stayed with my wife as part of a seminar we were attending. The rooms are large, furnishing comfortable, the view from the window was good. Service was good. The food was simply awesome! Enjoyed the stay!!

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Helpful?
Thank Sridharsampath1
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Sridharsampath, Thank you for taking the time to review your stay with us. We are glad that our rooms and service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We hope your next stay is just around the corner. Call us...

Pune, Maharashtra, India
Reviewed 2 weeks ago via mobile

Situated next to Ramada, share the common main gate close to Powai. Not situated in the middle of Mumbai city Chaos. Best things are Silence, no wedding music late till night. Decently modern well furnished rooms. Good support staff. Very good breakfast but if you stay longer it becomes monotonous, not enough variation. In room dining is fine too. Good...

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Helpful?
Thank barrkat
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Barrkat, Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the support & services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & breakfast...

New Delhi, India
Reviewed 4 weeks ago

No idea why this place gets such diverse reviews. I travel a lot, and truth be told, Mumbai is not easy to get good hotels in. To start with, traffic is a killer, and that sets the tone, so all you need is peace and quiet when you reach destination and an efficient check-in. Both these were in position from...

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Helpful?
Thank VeereshMalik
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Malik, A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many facilities...

Reviewed 4 weeks ago

We took Executive Suite for 14 days (2-15 Feb'17); which is even not very clean, with broken chair, very old & broken washroom materials, non-functional electric old bed-side sockets, very dirty window glasses, etc ... etc. It was a worse experience !!!

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Helpful?
Thank Rajib D
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Rajib, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, We extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Reviewed 14 February 2017 via mobile

It's a very very great and high standard hotel. As a couple we stayed for 2 days and had a very pleasant stay. Only one which we do not like is breakfast. I was not happy with the breakfast so I have given 4* or else everything is awesome.. Great place

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Helpful?
Thank FIROZALAM K
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr. Firozalam, Greetings from The Residence Hotel & Apartments !!! Thank you for your positive comments. We are glad that the hotel made your stay comfortable. Your encouraging comments about the hotel amenities & the service provided to you. This will help us to do better, will pass your comments of praise to the team. Your points on the...

Reviewed 31 January 2017 via mobile

Its a nightmare of a property to stay at. Will not advice nyone to stay here even if its for free. The lady at tge reception was mannerless and rude. We were asked whether we want a smoking or non smoking room. We said we want non smoking room but still dey gave us a smoking room. We had booked...

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Helpful?
Thank Girish_Gulgulia
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Gulgulia, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, we extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Mumbai (Bombay), India
Reviewed 28 January 2017

Situated in powai close to the airport and Mumbai metro sakinaka.this Hotal offers nice bled of luxury and serenity away from the city hustle bustle.being a five star Hotal.good spa,gym,swimming pool. Hotal is very good.

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Helpful?
Thank ypradeep034
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Pradeep , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Before Vihar Lake Saki Vihar Road, Mumbai (Bombay) 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: £48 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
 of 5 bubbles benhaakon, 18 Mar 2017 | Read review
“Pay a bit extra and ask for an apartment in the apartment block. Well worth it.”
  • Day room part of suite apartment.
 of 5 bubbles VeereshMalik, 25 Feb 2017 | Read review
“Better to look for other options in Powai / Hiranandani”
 of 5 bubbles , 19 Feb 2017 | Read review
“Pool facing front view higher floar”
 of 5 bubbles ypradeep034, 28 Jan 2017 | Read review
“Front view rooms..”
 of 5 bubbles tripathideepak51, 28 Jan 2017 | Read review
5 of 5