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Hotel Diplomat

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Hotel Diplomat
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196 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Reviewed 1 week ago NEWvia mobile

Staff service on checkin was appalling - whole experience from car valet at the front door to checkin staff felt like we were like an annoying interruption to their day. Room clean and good aircon. Breakfast was passable but not great.

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Thank Sean A
London, United Kingdom
Reviewed 2 weeks ago

The Hotel is located right across the road from the world famous Taj Hotel and the 'Gateway to India' in Mumbai. The hotel has 5 floors and the rooms were clean and well looked after by the staff. All the front and back office people were professional and looked after us. The rooms were cleaned each morning as well as...

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Thank sks842017
Aurangabad, India
Reviewed 19 January 2017

the only thing that is positive about the hotel is its Location. Had to check in as my regular hotel was fully occupied. the overall experience was just ok as the facilities and amenities were not the wow thing. Food quality was also very so-so to the extent that preferred to go to Bade mian for dinner at 1 in...

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Thank haiderrizvi70
Glasgow, United Kingdom
Reviewed 3 January 2017

I stayed for four nights and thought it was an excellent value for money in what is quite an expensive part of town. The breakfast ( inc the price ) was v good and the staff were excellent and helpful. My only criticism was that there is building work going on in the hotel and the third floor ( where...

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Thank Roger B
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows...

Durban, South Africa
Reviewed 24 December 2016

I had to return to Hotel Diplomat because of my previous good stay there. Centrally situated, near many amenities, historical sites such as the Gateway to India, easy access to taxis and buses, good dining places, made life very comfortable at this hotel..The hotel itself has a tranquil setting amid the hustle and bustle of busy Colaba,one of the business...

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Thank joyshreel
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

Melton Mowbray, United Kingdom
Reviewed 22 December 2016

The main reason for choosing this place is it's proximity to all the bars and restaurants in the Colaba area. The Wankhede stadium isn't too far away - about 30 minutes brisk walk - if you're here for the cricket, and you can go and watch all the local school/collegiate/club matches at the Maidan Oval on your way there or...

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Thank wayneinmelton
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

India
Reviewed 25 November 2016

Hotel Diplomat is located literally in the lane behind the Taj Mahal Hotel in Mumbai. A great location. Unfortunately, that is where all the goodness ends - run down rooms that badly need painting, the AC where one could not adjust the temperature setting despite being in a Deluxe room, terrible breakfast, and ordinary service. Never again....despite the location and...

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1Thank IndiaRavi
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

London, United Kingdom
Reviewed 2 November 2016 via mobile

I chose to stay at the Diplomat after a work trip and thought it was reasonably priced. The main positive is that it is very well located! Right next to the Taj and Gateway to India, close to good restaurants (Indigo and Leopold). Upon arrival (around 23:00 on a Saturday night) the music from the trendy bar/club next door was...

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Thank ccsaunders
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you for taking the time to share a review. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again.

Sydney, Australia
Reviewed 28 October 2016 via mobile

When I stayed here, I was greeted on arrival and every time I entered or exited by lovely staff. The 3/5 rating is based on two things, the first was the quality of the rooms which were in desperate need of a spruce up and secondly the fact that exactly that was happening across the hallway from me the entire...

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Helpful?
Thank Chelsea H
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value feedback like yours as it allows us to improve further. Your areas of concern have...

Reviewed 22 October 2016 via mobile

I booked a room for 20th octobet 2016 from booking.com a week earlier. On 20th morning i received a call from hotel reconfirming my booking. Then 2 hours later they call and say my booking is cancelled due to card declined. They said they informed booking.com but i didn't received any notification from them. If they cancelled then why the...

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1Thank Anubhav B
Praxis S, Manager at Hotel Diplomat, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hotel Diplomat

Address: 24 26 Boman Behram Marg | Apollo Bunder, Mumbai (Bombay) 400001, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: £58 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diplomat 3.5*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diplomat staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor facing the Taj”
 of 5 bubbles sks842017, 10 Feb 2017 | Read review
“!st Floor any room will do for easy access to reception and exit. i stayed on the !st floor. it works”
 of 5 bubbles joyshreel, 24 Dec 2016 | Read review
“Part of the hotel is used for parties/functions/etc. Try getting a room that is higher up and towards the front of the hotel.”
 of 5 bubbles wayneinmelton, 22 Dec 2016 | Read review
“Request for a higher floor”
 of 5 bubbles Krish_Chatterjee, 31 May 2016 | Read review
“Rooms in the noth side are quieter”
 of 5 bubbles ishangupte, 23 May 2016 | Read review
5 of 5