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Hotel New Bengal

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Hotel New Bengal
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223 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My booking was for a quiet clean room with TV screen and WIFI.one I got in the room I was shocked that it is too noisy and dusty.and found out that the bed sheets are dirty.I asked the to change them,I got a shock when I saw the pillows full of the green mild.The housekeeper told me he will bring... More 

Helpful?
Thank Melike S
1 review
Reviewed 4 weeks ago via mobile

I was there to attend a wedding in Mumbai and booked in New Bengal hotel. Disabled unfriendly and rooms are not worth for the money we pay . One positive room service was good. Poor parking facilities

Helpful?
Thank Narayanan B
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Narayanan, We are sad to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen... More 

Shillong, India
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 September 2016

Stay in this hotel only if last Alternate left. Had to change room 3 times because room did not have electrical point to charge mobile/laptop. Hotel claims since 1964 looks like they have not renovated since 1964. If they don't renovate for few years they can sale the property as heritage hotel. All the rooms tiles are broken mattres and... More 

Helpful?
Thank suraj b
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Suraj, We are sad to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen... More 

Travellers are raving about these Mumbai (Bombay) hotels

Durgapur, West Bengal, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 August 2016

Besides location, this hotel has nothing to boast of. Tiny rooms, filthy dark passageways, no restaurant of own, poor room service, etc doesnt at all impress visitors. I was very upset to notice that the management have different yardsticks for different boarders. Those, like me, who dont like to bargain hard for tiny issues, feel cheated. AT Rs 2800/night(room 301),... More 

Helpful?
1 Thank Basukinath
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Basukinath, We are sad to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen... More 

Kochi (Cochin), India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2016

Located down south of Mumbai and a good choice if you are travelling on business around that area. Though there were other tourists too who were not on business while I was staying, the place is frequented by business travelers. Crawford market is just at a minutes walk which is good for shoppers of all kinds. They have room service... More 

Helpful?
Thank walktravel716
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear walktravel716, Thank you so much for your review, we appreciate your visit and hope to see you again. More 

Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016

i was very happy with the premium rooms experiences they are very comfortable and cheap and plus of a high standard i loved it with my family i was amazed that this hotel has such good rooms please stay in premium category its worth the amount that you pay

Helpful?
1 Thank KOSHALDWISH S
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Koshaldwish, Thank you so much for your review, we appreciate your visit and hope to see you again. More 

Level Contributor
3 reviews
Reviewed 8 June 2016

I along my family went for a holiday to mumbai and one of my friend suggested me this hotel. On his recommendation i booked this hotel. The service was quite average and we were not allowed to brinng food from outside.Only one thing that was good that if you have a flight to catch in the evening you can keep... More 

Helpful?
Thank Irfan1336
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Irfan, I would like to thank you for the review and would like to also recommend you to choose our premium category room and our hotel policy includes food from outside however if you face any issues during your next stay please free to call our customer care number which will be provided to you at the time of... More 

Bilaspur, India
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2016

Best budget hotel near CST. Premium rooms are worth the price. Hotel staff are friendly n cooperative. Overall no other place if you want hotel option near VT station If you make past Entrance ,it worth it . Free Breakfast is just Free Breakfast. Noise Level : It not quite ,but not load .Since it Close to VT Station and... More 

Helpful?
Thank Vipul G
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Vipul, Thank you so much for your review and we hope to see you again. Regards More 

Hooghly, India
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 April 2016

The main plus point of this hotel is that it is near to Mumbai CST station(walkable distance). The appearance of the hotel is not eye catching but the rooms are decent. I got an excellent deal through (Rs 1000/-) 'make my trip' and in that price at mumbai the rooms are really good. Hotel staffs were courteous. Though we booked... More 

Helpful?
1 Thank shaggy921
HotelNewBengal, Guest Relations Manager at Hotel New Bengal, responded to this review

Thank you for your humble and warm appreciations we are more then happy to hear from you words like this helps to boost our staff motivation we hope you will stay with us again .....Hope to see you soon More 

Alberta
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 March 2016

My heart sank when we pulled up to the New Bengal hotel in Mumbai. It looked like cockroach heaven sandwiched between two really grotty businesses on a filthy, smelly, street. We checked in, as we had reserved rooms. My companions went to their room and I went to mine. I was right. OMG It was old,carpet stained,dirty walls, 6 inch... More 

Helpful?
Thank blanchedevereaux
HotelNewBengal, Guest Relations Manager at Hotel New Bengal, responded to this review

Thank you for your valuable feedback we are humbled to hear from you ....we are extremely sorry for the inconvenience faced by you at our property as we are in a small re constructing face because of which you might have face such difficulty and to talk about our wifi we have resolved the issue its running smooth and the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel New Bengal is a budget hotel where one can expect very descent hospitality services at affordable prices ... more   less 

Additional Information about Hotel New Bengal

Address: Dr D N Road Dr D N Road | Near Crawford Market, Mumbai (Bombay) 400001, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: £31 - £47 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel New Bengal 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Bengal Hotels
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Questions & Answers

Questions? Get answers from Hotel New Bengal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plz ask for frontside rooms. And see the rooms personally before paying advance.”
 of 5 bubbles Basukinath, 22 Aug 2016 | Read review
“Get a room away from the balcony area facing the street below to avoid traffic noise.”
 of 5 bubbles walktravel716, 27 Jun 2016 | Read review
“superb rooms are the 1 2 3 segment on all floors”
 of 5 bubbles koshaldwishs, 20 Jun 2016 | Read review
“Premium Room”
 of 5 bubbles 828vipulg, 27 Apr 2016 | Read review
“Bad reviews on Trip Advisor for an hotel are more helpful than good.”
 of 5 bubbles blanchedevereaux, 27 Mar 2016 | Read review
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