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Hotel City Palace

121 reviews
#148 of 489 Hotels in Mumbai
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Traveller (35)
Room & Suite (22)
Overview
  • Excellent15%
  • Very good26%
  • Average22%
  • Poor15%
  • Terrible22%
Travellers talk about
Breakfast included
Air Conditioning
Room Service
Free Parking
Pool
Restaurant
2.5 Star Hotel
All hotel details
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Reviews (121)Write a Review
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All reviewscheap shoppingdecent room servicehotel staffbudget hotelcst railway stationwifi connectivityrooms are smallbasic amenitieswalking distancenice place to stayexcellent locationbusiness tripvttajoperativewashroomluggage
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1 - 5 of 105 reviews
Reviewed 24 December 2017 via mobile

In a time of need, this hotel demanded 500 rupees for my partner to have a cold, 2 minute shower. The manager was extremely rude and pretended not to speak English as soon as we attempted to negotiate. Not cool.

Thank Thomas K
Reviewed 30 August 2017

Room was small in size, where double bed was placed, not better outlook. Split AC was operative but dirty and need for maintenance. Room lights were OK with respect to illumination level. TV was old but working OK. AC remote controllers was worked OK but...More

Thank pralayj
Reviewed 10 August 2017

Overall satisfied. Room service needs improvement.Food was good.Change of linen was good. Thanks for keeping luggage in store room beyond check out time & providing washroom for a while picking up luggage upon return.More

Review collected in partnership with this hotel
Thank mohansaka
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 22 September 2017

Thank you so much for your kind words! We are always willing to extend our service beyond the expected to ensure that our guests have have an enjoyable stay! We will definitely try and improve upon our room service. Please do visit us again! Do...More

Reviewed 13 July 2017

Though the room was allotted late the persons in the reception were very helpful. Good service by the workers. liked the hotel. Breakfast menu should be improved with good food not bread and butter. Room service was good.More

Review collected in partnership with this hotel
Thank manjulak283
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 22 September 2017

Dear Guest, Thank you so much for reviewing us! We are very sorry to hear that your room was allotted late, the inconvenience is deeply regretted. We are glad you liked the service provided by our staff and we will definitely work on your valuable...More

Reviewed 10 July 2017

Room size was not as per the picture shown on the website, no place to keep you suitcase also. Booked deluxe room, front desk says we have upgraded you, duh....only plus is it's centrally located and lots of eateries around the place.More

Review collected in partnership with this hotel
Thank achintb2017
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 22 September 2017

Dear Guest, We are sorry for the inconvenience caused. We always strive to diligently work on the feedback from our guests and necessary actions will been taken. Do let us know if you need any further assistance. We also encourage our guests to view our...More

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About
Amenities
Top amenities
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$22 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$22 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (35)
Room & Suite (22)
Questions & Answers
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kamal987
15 August 2017|
Answer
Response from FABIO P | Reviewed this property |
I really don't know. I'm sorry.
0
Votes
Google Translation
Smarif S
15 January 2017|
AnswerShow all 3 answers
Response from CityPalaceHotel | Property representative |
Hi, There is no bar in the hotel. However right below the hotel is a wonderful vegetarian restaurant. Also there is room service available to order food vegetarian as well as non vegetarian.
0
Votes
jessihans
23 February 2015|
AnswerShow all 3 answers
Response from CityPalaceHotel | Property representative |
Dear Guest, Our hotel is 10 minutes drive to colaba. Regards, General Manager
0
Votes
Room Tips
"Road side room was found OK with compare to inside room but more the price may have good room condition."
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"Room no. 503 was dripping in the toilet area, in rainy season."
Read review
"Very gd very spaceous overall fabulous...."
Read review
"away from the main road"
Read review
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