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ITC Rajputana, Jaipur

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ITC Rajputana, Jaipur
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3,012 Reviews from our TripAdvisor Community

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Showing 2,788: English reviews
Brooklyn, New York
Reviewed 2 days ago NEW

The ITC was an excellent location for our trip to Jaipur. Rooms were comfortable, although a little dated, we were expecting a slightly more modern style! We were spoiled with the use of butler service (unexpectedly included in our rate) during our stay and were made to feel most welcome. Breakfast options were good, and we especially enjoyed the fresh...

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Helpful?
Thank cgbklyn
Reviewed 3 days ago NEW

Thought this place would be a great place to spend Diwali with family, after all it is pegged as a luxury hotel - was I disappointed! The rooms were decent but not worth the price being paid with flimsy beds, patchy plumbing and most of all apathetic service. We had to put up with cantankerous waiters and unresponsive management during...

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Helpful?
Thank Neelakash M
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana, A Luxury Collection Hotel ! Thank you for your review following your recent stay at the ITC Rajputana, Jaipur. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feedback with deep concern.. It is comments such as yours that...

Reviewed 3 days ago NEWvia mobile

Me along with my family have dined at the Rajputana on quite a few occasions. We absolutely are in love with the ambience, the outstanding service, the awesome food & the lovely presentation. The last visit was on 14th Jan for the Kashmiri Food Fest. Special compliments to the Chef for dishing out lip smacking preparations & the very hospitable...

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Helpful?
Thank Lamba73
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana - A Luxury Collection Hotel ! Thank you so much for such a heartening Review. It gives us great pleasure to know that you had a pleasant experience at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It is truly encouraging to receive...

Brighton and Hove, United Kingdom
Reviewed 3 days ago NEW

The room was nice and clean although a little dated. Service wasn't the best, we arrived very late at night but weren't made to feel welcome. The meal at the hotel was good although very expensive and considerable taxes added (beware). The service wasn't special just felt like a big hotel experience, but maybe this is just us. Friendly guys...

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Helpful?
Thank jeremycrobinson
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana, A Luxury Collection Hotel ! Thank you for sharing your feedback on your recent stay at the ITC Rajputana. While we are extremely grateful for the overall comments made by you regarding the hotel and it's services, we have also made a note of your observations on areas of improvement. Please rest assured that...

New Delhi, India
Reviewed 3 days ago NEWvia mobile

Stayed for 2 nights with wife and 2 kids. Got a good deal on MAP basis. Best fact is price of hotel is same whether booked directly or from travel sites. A very well maintained property. Staff is very well behaved and they take care of guests in a best possible way. Breakfast and dinner have a lot of varieties....

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Helpful?
Thank singhjms2010
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana - A Luxury Collection Hotel ! At ITC Rajputana, hospitality is an inspired expression of warmth and we strive to provide the best in product and service to our discerning traveller. I am delighted to know that our team was able to make your stay special and took care of all your needs. The...

London, United Kingdom
Reviewed 3 days ago NEW

We spent two nights at the ITC Rajputana on our trip through Rajasthan. The plus points are - good location - well insulated rooms - nice staff and a good breakfast. The hotel feels a little dated - our bathroom and some of the common parts could do with a refresh - also you do not expect to see the...

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Helpful?
Thank OkayTC
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana, A Luxury Collection Hotel ! Thank you for sharing your experience following your recent stay at the ITC Rajputana. We appreciate your feedback and assure you that we shall take immediate action on areas of improvement. It is comments such as yours that help us to achieve higher levels of perfection and I am...

Reviewed 4 days ago NEWvia mobile

Stayed for two days for anniversary celebrations, it was an experience beyond our expectations. Priya took care of us from check in till we left and made our anniversary memorable by offering cake, bouquet etc. Great hotel, rooms and services, would highly recommend.

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Helpful?
Thank sidsehgal5150
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana - A Luxury Collection Hotel ! At ITC Rajputana, hospitality is an inspired expression of warmth and we strive to provide the best in product and service to our discerning traveller. I am delighted to know our team was able to make your stay special and took care of all your needs. Thank you...

Reviewed 4 days ago NEWvia mobile

Staying at ITC RajputanaJaipur was a Royal experience .It was an excellent stay at RajputanaJaipur. Room was nice also Food taste was awesome. The Hotel is located in posh are of Jaipur which has easy access to Market. The staff was very helpful specially Ms Priya Would recommend for this hotel if you are in

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Helpful?
Thank lindacorom7789
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana - A Luxury Collection Hotel ! Thank You for your wonderful and valuable feedback. We at ITC Rajputana, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed your stay with us. We do hope you will recommend us to your friends and associates and...

Reviewed 4 days ago NEWvia mobile

Thank you very much for a wonderful visit from being met on arrival by Geeta to Kamal from housekeeping and Nayan the porter. The friendliness of all made this a true home away from home experience. The restaurants offered such a wide variety of dishes outside dining was almost unnecessary.

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Helpful?
Thank Sean P
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, Greetings from ITC Rajputana - A Luxury Collection Hotel ! Thank you so much for such a heartening Review. It gives us great pleasure to know that you had a pleasant and comfortable stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It is truly encouraging...

Downtown / The Loop, Illinois
Reviewed 5 days ago NEWvia mobile

Recently stayed here during weekend. Grand lobby, welcomed by Priya who took care of us throughout our stay. Spacious and clean room. Breakfast buffet was lavish and thanks to Chef Srishti. Rohit was helpful during checkout.

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Helpful?
Thank hrmathew
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this review

Dear Guest, We thank you for staying at ITC Rajputana during your recent visit to Jaipur. It is a pleasure to know that our team’s effort made your stay special and exceeded your expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS". It was...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Jaipur Pavilion - ITC Rajputana Hotel
Jaipur Pavilion - ITC Rajputana Hotel
Cuisines: Chinese, Indian, Bar, Asian, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 

Additional Information about ITC Rajputana, Jaipur

Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Region: India > Rajasthan > Jaipur District > Jaipur
Price Range: £81 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel
Hotel Style:
#3 Business Hotel in Jaipur
#6 Luxury Hotel in Jaipur
#7 Spa Hotel in Jaipur
#8 Romantic Hotel in Jaipur
#9 Family Hotel in Jaipur
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Questions & Answers

Here's what travellers have asked, with answers from ITC Rajputana, Jaipur staff and other travellers.
26 questions
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Questions? Get answers from ITC Rajputana, Jaipur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not worth the money, inattentive staff with low service standards.”
 of 5 bubbles neelakashm, 14 Jan 2017 | Read review
“I would probably request a higher fllor next time. There are only 3 floors.”
 of 5 bubbles OkayTC, 14 Jan 2017 | Read review
“Pool facing rooms offer better view”
 of 5 bubbles rabhola, 12 Jan 2017 | Read review
“rooms facing pool should be taken”
 of 5 bubbles , 10 Jan 2017 | Read review
“Rooms facing the swimming pool could be a better choice”
 of 5 bubbles vkarora07, 9 Jan 2017 | Read review
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