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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,499 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Grand Chola, Chennai
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Showing 2,413: English reviews
Reviewed 30 January 2017

The Grand Chola in the ITC group is a palatial hotel with a magnificent entrance. The rooms have all the modern conveniences and are of a good size. The restuarants are wonderful and the service attentative. The spa is worth a visit.

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Helpful?
Thank Gillian C
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our rooms and its facilities, the restaurants and the spa. It was a pleasure to have you with us and we will...

Reviewed 30 January 2017 via mobile

Very good and very quality items we can taste here. All the children and adults will definitely love the taste and texture of the items. Every thing is so good and wonderful taste. So no need to have any questions, you can select this option in the weekend.

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Helpful?
Thank SudhaNatarajan
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality. It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!...

Reviewed 29 January 2017

I was a little taken aback reading the other reviews of the hotel because my stay was a long and incredible one. First of all, the look and feel of the hotel is unlike any I have been to. The entry and the lobby dazzles. And the property itself is huge. The rooms are little small compared to the hotel...

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Helpful?
Thank Durjoy D
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hotel services and overall you had a comfortable stay with us. It was a pleasure to have you with us and...

Reviewed 29 January 2017

I stayed in the Chola ITC from 23 to 30th of January, Shalom , the executive guest relationship welcomed us at the door and she was our assistant during the whole stay, her energy level OUTSTANDING!!!!, there was nothing we ask she can not do, bravoooo for her, ITC is lucky to have an employee like her, I have to...

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Helpful?
Thank Sasko T
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. We are glad to know that all our staffs were able to provide you with superlative hospitality. It...

Mumbai (Bombay), India
Reviewed 29 January 2017

ITC Grand Chola is a very beautiful Hotel with great service. I really enjoyed the food at Peshawari with the relaxing ambience. Kaya Kalp Spa has a very relaxing ambience and relaxing massages. They have the best Butler service Su Kumar was very attentive and helpful.

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Thank Hush2016
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

ear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hotel services, the food at Peshawri and your spa treatments at Kaya Kalp The Royal Spa. Su Kumar too is elated...

Reviewed 29 January 2017

i often stay at ITC Grand Chola for my business trips. The rooms are excellent with modern amenities. A special mention should be made for Cafe Mercara Express and especially the Chef Mr Sujosh Kahali who always gets the perfect cuisine for me. i loved the food over there and make it a point to always dine at Cafe Mercana

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Helpful?
Thank PK R
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

ear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our room facilities, its amenities and the food at Cafe Mercara Express. It was a pleasure to have you with us and...

Chennai (Madras), India
Reviewed 28 January 2017

Chose this place for a buffet lunch with family after so many good reviews and It is one of the most exclusive hotels in Chennai. Visited the place for buffet lunch in the Madras Pavilion with my family.… Food was good but I feel that it’s not worth the money spent except to feel that you’ve been to one of...

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Thank Gopal2345
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your recent stay on account of hotel services. I would like to assure...

Alton, United Kingdom
Reviewed 28 January 2017

We chose the Grand Chola Chennai for our mainland staging post on a recent holiday to the Anderman Islands. We stayed in the tower wing. The service, rooms, facilities and welcome were superb. We dined for two of our three nights in the Madras Pavilion. The selection and quality of the food is the best we have found in four...

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Helpful?
Thank Peter S
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. We are glad to know that we could make your anniversary celebrations a special one. It was a...

Reviewed 28 January 2017 via mobile

The hotel is probably one of the most exclusive ones in Chennai. No complains on the service, the food or the room size and comfort. My experience was very dissappointing, as I experienced construction working around my room, and the floor above me, with horrible noise of drilling, hammer bangs, and strong smell of painting. Only after I called the...

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Thank Amir A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you found our hotel to exclusive and the staffs good. At the outset, I would like to express my sincere apologies for the reported inconvenience caused...

Reviewed 28 January 2017 via mobile

I was there for an event we organised at the Banquet hall. The service and assistance from time we checked in to closure of billing was excellent . Big Thank you to Ms. Champa Singh and Mr. Abhimanyu Arora for making our stay and experience worthwhile.

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Thank 253adityak
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed Champa and Abhimanyu's service and your overall experience with us. It was a pleasure to have you with us and we will...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please experience your stay & comment on”
, 24 Apr 2017 | Read review
“Rooms are posh,clean & kept hygienic round the clock”
, 24 Apr 2017 | Read review
“Mini suites are very spacious, and end of floor rooms are quiet.”
briandeeann, 23 Apr 2017 | Read review
“Corner suites are cool !!”
435kvk, 22 Apr 2017 | Read review
“I stayed in a Tower room. It was beautiful, comfortable and private.”
dawnreimer, 18 Apr 2017 | Read review
5 of 5