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Summit Swiss Heritage Hotel & Spa

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Summit Swiss Heritage Hotel & Spa
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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Berlin, Germany
Reviewed 1 week ago

The Swiss Heritage Hotel is extremely well located - with marvellous views atop of the city with clear few of the Himalayas I also enjoyed the Internet Connection, which was very fast (1,5Mb down / 0,5 up) for this part of the world and had a strong signal around the place When choosing a room, the Magnolia Suite is the...

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Helpful?
Thank pinkilly2
Reviewed 1 week ago

I stayed in this hotel for 4 days with my family during Christmas . Its a wonderful property, well maintained and the staffs were very polite and helpful. We took one of the heritage cottages (Pandim). It had two rooms - quite big and spacious and completely wooden. Although the room heating was not sufficient , with December chilling cold,...

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Helpful?
Thank Antora A
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! I appreciate you sparing your valuable time to review us on TripAdvisor. Thank you for your generous appreciation of the accommodation and the services of the resort. We offer unique and interesting dining experiences along with crafted cultural and culinary experiences. Our Production team are pleased to know that they also contributed in making your stay with...

Bengaluru, India
Reviewed 4 weeks ago

This is a British colony building well refurbished and maintained. The food is good. Service is lacklusture. Especially if you want to go to TigerHills early in the morning, better book through someone else, they failed in the promise of getting us a cab. Thankfully we made a last minute arrangement early in the morning. You get a very good...

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Helpful?
Thank S_Ramkumar
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for your lovely review on this forum. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is delighted to hear that the colonial property was much to your liking. The guest...

Reviewed 14 December 2016 via mobile

I stayed in this resort for 4 days with my family. The resort is very well maintained. I was given the Kanchenjunga cottage, which is amazing. Very huge, completely wooden, A-Class bathroom. The rooms are well furnished and aesthetically designed. I could see most of the range of ice capped mountains from my room only. Besides this, there is a...

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Helpful?
Thank Pratip D
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for staying at Summit Hotels and Resorts and for highlighting the pleasant experience you had with us. I am touched by your generous comments and to learn that your experience at our hotel was unforgettable. It is always our earnest effort that every guest has an outstanding experience each time they stay with us. Kanchenjunga...

Reviewed 14 December 2016 via mobile

I have a great experience out there with staffs and welcome hot tea.also they offered khada while onboard. Happy to give a 5 star for service and welcome gesture. There room service was excellent and the courtesy of the staff and managers are really worth telling.its a great swiss hotel with warm atmosphere.

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Helpful?
Thank Prasanta G
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for your review 'Great Manager Mr Wang' on this forum. I shared your review with Wangdup and he was trilled to hear from you and thanked you for the acknowledgement. Well, I must say that it was so kind of you to personally address the hard work and extra effort the team has put in...

Kolkata (Calcutta), India
Reviewed 23 November 2016

Hi I stayed for five nights in this property during early October. I booked the place three months in advance through booking.com. I booked for Type B cottage at a price of Rs 7000/- per night with description as in upper level with no independent entry but rooms with spectacular view. Once I checked in I was told there is...

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1Thank Aliviabiswas
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for sharing your thoughts with us on this forum. I tried to find the booking details however we could not find it in our records, I also wanted to get in touch with you directly. I really wish if we could have resolved your issues during your stay only, unfortunately we did not receive your...

Reviewed 22 November 2016

One of the finest hotels we have stayed in Darjeeling. Everything designed for your comfort. Staff helpful and available for anything. Extremely comfortable room with excellent wifi. A very nice hotel with some personal touches. A very charming and polished manager who helped us to know about local area in Darjeeling. The breakfast buffet which is really excellent and fab...

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Helpful?
Thank manoj v
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for taking the time to review our hotel. We’re thrilled that you enjoy your experience with us at Summit Hotels and Resorts. When you are happy, we’re happy and we will be sure to pass along your compliments to our talents for their exceptional service. Thank you so much for the comments about our homely...

Kolkata (Calcutta), India
Reviewed 12 November 2016 via mobile

1. wonderful and cosy rooms...super comfortable bed.....clean toilets...every bit of daily needs available for a traveller if he or she has just arrived with a backpack... 2. wonderful hospitality... you will always be greeted with a heart warming smile by the hotel staff 3. Prompt response and service by the concerned hotel staff.... from asking from a peice of writing...

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Thank avishekchaudhuri
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you so much for taking out your precious time to post a fabulous review about our hotel. It has been our privilege to have you stay with us and I am glad to know that you and your family had a wonderful stay and were thoroughly impressed with the hospitality and service. We are delighted to...

Margherita, India
Reviewed 31 October 2016

This year during the puja holidays, we went to Darjeeling and Gangtok. We stayed in Summit Swiss Heritage Hotel and Spa. Though the weather was not favourable, but out stay was made most comfortable by the Manager Wang and Suraj, Front officer. The hotel is located in a hassle free Gandhi road, just 10 minutes walk from the Mall road....

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Thank gautameconomics
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you so much for taking out your precious time to post a great review on TripAdvisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the best of Summit to our guests. Thank you so much for highly recommending and appreciating...

Mumbai
Reviewed 24 October 2016

Rooms were old swiss types, type of authentic Location was good but the enterance to the hotel has some work going on so had trouble getting our luggae inside but the hotel staff willingly helped. Breakfast and Dinner has quite good variety menu Room service and staff was courteous

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Thank Hitesh T
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you so much for taking out your precious time to post a review on TripAdvisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Summit to our guests. Thank you so much for appreciating our people,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Summit Swiss Heritage Hotel is one of the prides of Darjeeling yester years. The hotel boasts of its rich history and modern amenities. It has a unique old style British colonial architecture dating back to 1914. The rooms are spacious, elegantly furnished and many of these offer spectacular view of the mountains around Darjeeling. The garden and the lawns are an asset. Looking north from the Swiss, the snow- capped ranges of Mt. Kanchenjunga is the main attraction. Located on Gandhi Road, walking distance from Chowrasta, Summit Swiss Heritage Hotel is an oasis of calm on the bustling promenade. Swiss is known for its architecture dating from the colonial era. The hotel is within walking distance of Darjeeling attractions. Summit Swiss Heritage Hotel embodies the elegance and charm of ancient Darjeeling, with modern conveniences of today. The hotel maintains the highest levels of service and has all the amenities, facilities and levels of comfort you would expect. ... more   less 

Additional Information about Summit Swiss Heritage Hotel & Spa

Address: 15/A Gandhi Road | Near Circuit House, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: £36 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summit Swiss Heritage Hotel & Spa 3*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Agoda and Travelocity so you can book your Summit Swiss Heritage Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Spa Hotel in Darjeeling
#7 Family Hotel in Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from Summit Swiss Heritage Hotel & Spa staff and other travellers.
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Questions? Get answers from Summit Swiss Heritage Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cottages or Suites”
 of 5 bubbles pinkilly2, 13 Jan 2017 | Read review
“Take one of the 4 cottages - Pandim, Rathong, Kabru and Kanchanjungha”
 of 5 bubbles , 10 Jan 2017 | Read review
“Avoid. You have plenty of options”
 of 5 bubbles Aliviabiswas, 22 Nov 2016 | Read review
“cottage is preferred for family”
 of 5 bubbles gautameconomics, 30 Oct 2016 | Read review
“The cottages are a must choose. Huge rooms.”
 of 5 bubbles vacay_girls89, 13 Oct 2016 | Read review
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