We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN River City Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN River City Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

222 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 222: English reviews
Start your review of BEST WESTERN River City Hotel
 Click to rate
Leonardtown, Maryland
Reviewed 5 days ago NEW

Stayed here on a business trip and was very impressed with the staff in general. They were all very positive and welcoming. Special shout out to the gals who ran breakfast area. They were awesome! The rooms and general areas were clean and neat. Would stay here again

 Report
Helpful?
Thank Bshan75
Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 1 August 2016

All of our trips lo the Best Western in Decatur, AL are always special for many reasons. The customer service, comfort, and quality of stay are just some of the reasons. One of our main reasons for staying at Best Western River City, it is that our 11 year old cockapoo loves riding on the bell carts and being a...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Shalayne B
About Hotel's Favourite Review
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for your comments about your recent stay at the Best Western River City. We are so sad to hear about your loved one who is our favorite Belldog. We appreciate you staying with us while in Decatur. I will pass along your wonderful words to our staff. Looking forward to seeing you in the future.

Athens, Alabama
Reviewed 1 week ago

It was a great hotel to stay at and I have stayed at several all over alabama and this one I would recommend to other people, it had great staff and excellent service, all round was a great place.I will stay here again in the future.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Gerald0314
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I will be sharing your comments with our staff. We strive to make our guest feel that the positive price value of the experience exceeds the expectation and everyone will take pride in knowing our guests recognize our efforts. Your business is very important to us and...

Winder, Georgia
Reviewed 2 weeks ago via mobile

Been here for a couple weeks for business training, staff was absolutely wonderful, always making sure we had everything we needed Breakfast was out of this world, Stephanie is awesome and always makes you feel as if you were home! Thank you Best Western and your wonderful staff!

 Report
Helpful?
Thank angieorr
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to share your experience, for staying with us and especially for acknowledging individual members of our staff. I will make sure to share your comments with Stephanie and the rest. They will be very proud. We do appreciate your business and feedback, and hope to see you again in the future.

Nashville, Tennessee
Reviewed 2 weeks ago via mobile

I have been here for 2 weeks for work. The staff is very friendly and they even called my room to see if I needed anything! Free cookies and coffee starting at 5pm. Who could say no?! By far, the best breakfast! Waffles, eggs biscuits and gravy, oatmeal, grits and either sausage links or sausage patties. Stephanie, who does the...

 Report
Helpful?
Thank Andrewbailey727
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review us, and we sincerely appreciate the positive review. I will be sure to pass on the kind remarks to Stephanie and rest of the staff. We hope to see you next time you are in Decatur, AL. Thank you for staying with us.

Phoenix, Arizona
Reviewed 2 weeks ago

I had the opportunity to travel for business and this hotel was in close proximity. The rooms were clean and modern. The staff was overly helpful and every time I entered or exited the front door they asked if anything was needed. I was also surprised at the breakfast spread and the endless supply of cookies that kept popping up...

 Report
Helpful?
Thank EinsteinGeek
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your business and your kind praise. Creating a positive experience for our guests is everyone's first priority at our hotel. We hope to serve you again in the near future and we'll look forward to your return. P.S We'll make sure the fresh cookies keep popping up for your return ;)

Reviewed 3 weeks ago

Talk about a Wonderful Stay!!!!! Cleanest hotel in Decatur hands down!!!! Breakfast was good & big with many choices... then in the afternoon they had 3 different types of fresh cookies in the lobby!!! Housekeeping cleaned my room every single day and what a terrific job they did. Multiple restaurants around this hotel so there's no problem finding any food...

 Report
Helpful?
Thank James L
Jim L, Director of Operations at BEST WESTERN River City Hotel, responded to this review

"SHEESSSHHHH!!!!" Talk about wonderful reviews!!!!! We really appreciate your business and thank you for the kind praise! Our entire staff will take pride in reading your review. We'll keep baking cookies as long as great guests like you keep coming back!

Reviewed 3 weeks ago

Stayed for a week while in town for training. Staff was very nice and helpful. Free breakfast was great. You get a lot more than just the standard hotel breakfast bar. Be sure to get to the lobby around 5pm for the free fresh backed cookies. They go fast!. Room was very clean as was the common areas of the...

 Report
Helpful?
Thank Paul D
Jim L, Director of Operations at BEST WESTERN River City Hotel, responded to this review

We're glad you enjoyed your stay at our hotel and thank you for taking the time to let us know your experience was a positive one. Guest feedback is the best way to determine if we are meeting the expectations of our customers. Thanks again and we hope we can serve you in the future..... PS: If we run out...

Decatur, United States
Reviewed 7 February 2017

I was in Decatur visiting family and I booked a stay at this hotel. Decatur is very small and there were choices all up and down the Beltline. The manager (Seyma) booked my stay, took care of everything that I needed, pre and post booking. I had unexpected family members visit and needed extra linens after cleaning hours. The staff...

Review collected in partnership with Best Western
 Report
Helpful?
Thank I3676JAjamesa
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We're glad you chose our hotel and were satisfied with our facility and staff. We look forward to and are honored to be you're Decatur Alabama go to hotel.

Reviewed 24 January 2017 via mobile

I'm here weekly and it's worth the stay. Staff is great and rooms are clean. Best place to stay for the price. Whether you are a regular or it's your first time here. They welcome you in like family..

 Report
Helpful?
Thank CrazyCasper1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

I'm glad you recognize our hotel as " Best place to stay for the price". I don't think we could ask for a better recommendation. Thanks again.

32 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (16)
Viewed
Room/Suite (3)
Viewed
Bathroom (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Decatur hotels
3.3 mi away
DoubleTree by Hilton Hotel Decatur Riverfront
1.4 mi away
Baymont Inn & Suites Decatur
0.7 mi away
Hampton Inn Decatur
Hampton Inn Decatur
#1 of 18 in Decatur
351 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Microtel Inn & Suites by Wyndham Decatur
7.6 mi away
Comfort Inn
Comfort Inn
#12 of 18 in Decatur
76 reviews
2.4 mi away
La Quinta Inn Decatur
La Quinta Inn Decatur
#8 of 18 in Decatur
264 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from BEST WESTERN River City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is the quietest!!!!”
 of 5 bubbles demetrew2017, 6 Mar 2017 | Read review
“Make sure you get to the lobby by 5pm for the free fresh baked cookies!”
 of 5 bubbles pauldM9092TK, 28 Feb 2017 | Read review
“Grab a fresh baked cookie at check-in”
 of 5 bubbles brandon15033, 14 Dec 2016 | Read review
“Great for an overnight stay while traveling I-65.”
 of 5 bubbles H7322TZmarks, 15 Oct 2016 | Read review
“Room 303 away from elevator but has lights from parking lot shine in at night.”
 of 5 bubbles TereK660, 24 Apr 2016 | Read review
5 of 5