We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very nice facilities, a lot to take in, but seems too much for them to service and exceed service expectations. The only time I saw exceeding the standard was when the guy held the door open for people time in/out. Our room wasn’t cleaned after...More
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & SpaResponded 4 days ago
Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. Please accept our most sincere apology for exceeding your expectations. We regret that you were disappointed in your stay. We take great pride in our service and strive...More
My family had to go to Florence for a funeral. We arrived the day before and stayed at the Shoals Hotel and Spa. From check in everything was wonderful. The staff is very friendly and helpful. The property is clean and inviting. Our room was...More
A Great Marriott property. All rooms face the Tennessee River and it such a beautiful view. we were on the 5th floor and our room had a balcony and we could sit out and see the river .The staff was super and everything was taken...More
I stayed in February and the weather was gloomy but not bad. Conference facilities were very good. Restaurant on site was nice. Rooms were very nice, roomy and clean, but my king bed room did not have a walk in shower like my friend's 2...More
My wife and I attended the New Year’s Eve Party for 2017, and started 2018 at the Marriott.
Great food and the people at the hotel are extremely professional. Swappers bar and grill (the restaurant down stairs) has wonderful food at normal prices for a...More
Response from Fiery2015 | Reviewed this property |
I think this particular hotel will allow that. I booked two rooms using an RSA discounted rate for both rooms. It would be best to contact the hotel before you go so that you don't have any surprises when you get there.
There is room service from Swampers Bar downstairs but no complimentary breakfast. I'm not sure if they will bring drinks to room.There is a big breakfast buffet until 11 am at Swampers but I don't know the price.
Are you sure you want to delete this answer?
"All rooms overlook the pool/ the river off in the distance!"