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Holiday Inn Express Hotel & Suites Gulf Shores

244 reviews
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Traveller (51)
Room & Suite (29)
Dining (5)
Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
“cinnamon rolls”(7 reviews)
“hi express”(5 reviews)
“hotel is clean”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Reviews (244)Write a Review
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LanguageEnglish
93
76
42
14
16
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All reviewscinnamon rollshi expresshotel is cleanstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalflat screenhouse keepingking bed
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1 - 5 of 241 reviews
Hotel's Favourite
Reviewed 1 week ago

Excellent price, especially for the Gulf Shores tourist area. We stayed for two nights. Our room was very clean; ditto for the bathroom. Comfortable beds and lovely pillows. Free WiFi worked fast and well. The free breakfast buffet was well stocked, perhaps typical (scrambled eggs,...More

1  Thank Cecilia R
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 1 week ago

Hello Ms. Cecilia! We value your feedback as we strive to ensure 100% satisfaction and are thrilled to hear that you thoroughly enjoyed every aspect of your stay with us! The cinnamon rolls are definitely a favorite and are, as we like to say, irresistible....More

Reviewed 3 weeks ago

Have stayed in this hotel a few times, once two weeks back-to-back, and then for a few days about 2 months later. Stayed at this location for the great rates and IHG. Staff was very helpful, the rooms and hotel were clean, and breakfast was...More

Thank Chris S
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Thank you for your feedback. We appreciate you choosing to stay at the Holiday Inn Express & Suites in Gulf Shores, Alabama. We are happy to hear that you continue to stay with us while on business in the area. I am sorry to hear...More

Reviewed 6 January 2018 via mobile

The rooms were a bit old fashioned especially the carpets looked tattered. The beds were OK, bathroom was also bit shabby but manageable. Breakfast was tasty and the staff was very friendly. Overall it was an average place to stay with decent rates.More

1  Thank PallaviN88
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Thank you for your feedback. We appreciate you choosing to stay at the Holiday Inn Express and Suites in Gulf Shores, AL. We are very happy to see that you enjoyed our complimentary breakfast and our wonderful staff. I am sorry that our rooms fell...More

Reviewed 14 November 2017

This hotel room was very very large. Very clean. Staff was ok. He had to do two jobs at the sametime. I will definitely go back. Price was reasonable. It was not on the beach, but in walking distance.More

Thank marallen1929
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Thank you for your feedback. We appreciate you choosing to stay at the Holiday Inn Express and Suites in Gulf Shores, AL. We are thrilled to hear that you enjoyed your room and our location. We are sorry that we fell short of your expectations...More

Reviewed 14 November 2017 via mobile

Spent three nights for a conference. Nice room typical quality in staff and room. It was a nice stay. Only downside the water in the shower got luke warm at best. However the breakfast is nice the staff was as I said excellent highly recommend...More

Thank Tacoma236
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Thank you for your feedback. We appreciate you choosing to stay at the Holiday Inn Express and Suites in Gulf Shores, AL. We are thrilled to hear that you enjoyed the breakfast and our wonderful staff. We are sorry to hear that there were a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$86 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
1 February 2017|
AnswerShow all 4 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
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Room Tips
"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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"Away from the elevator. A door bell rings when elevator door opens."
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