Hard Rock Hotel Goa
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Hard Rock Hotel Goa

Bishop Alex Dias Road 370/14, Calangute Bardez, Calangute 403516 India
Traveller (1741)
North 16
Room & Suite (496)
Poolside and Hotel bldg.
Pool & Beach (173)

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About

4.5
#15 of 187 hotels in Calangute
4.2 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Hindi
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Poolside bar
Nightclub / DJ
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms

Location

Bishop Alex Dias Road 370/14, Calangute Bardez, Calangute 403516 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Dabolim Airport
12.1 mi
See all flights
2,618Reviews109Q+A100Room tips

Reviews
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Detailed Reviews
Balya wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
Room, staff, hospitality, property, facilities everything was great and it was amazing experience. They were really supportive and helpful. We had a small baby and they served unlimited milk and khichdi so it was the best part as well they sterilized my baby bottles all the days when i stayed.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: swimming pool view room is best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VP-Operations_HRHGOA, Vice President Operations at Hard Rock Hotel Goa
Responded 17 Jan 2020
Dear Riya, Thank you for sharing a review of your recent stay. We are delighted to hear you had an amazing experience during your stay with us. We are glad our band members were supportive and helpful towards your requirements. We eagerly look forward to your next stay with us. Rock On! Vikas Sharma
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jokemp79 wrote a review Mar 2020
Ossett, United Kingdom86 contributions88 helpful votes
5.0 of 5 bubbles
I have been fortunate enough to stay in a lot of lovely hotels all over the world however I have never encountered such fantastic staff. Absolutely nothing is too much trouble and every single member of staff is friendly and helpful.
The whole hotel and pool area is spotlessly clean. The breakfast buffet was very good.
I have seen some reviews saying that the location isn’t great however I disagree, within a 5 minute walk you are at bars, shops and restaurants. Yes the hotel is down a bit of a lane but it literally takes two minutes to walk and even when returning late at night there was plenty of light from surrounding buildings.
The only negative about this hotel for me was the ‘Saturday brunch’ People come to the hotel and drink as much as they possibly can in 3 1/2 hours resulting in some appalling behaviour. I can see why the hotel hold this event as it must be very profitable however unfortunately it means many people who are staying at the hotel have to leave during a Saturday daytime as the hotel gets overrun by really drunk people. This really is a lovely hotel however having unconscious people laying about the hotel grounds because of the ‘Saturday brunch’ just really isn’t acceptable.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 8 Sept 2020
Hi, Thank you for sharing your delightful feedback with us. We are happy to know you had a great time in our warm hospitality and appreciate our band members and amenities. We do understand that our Brunch gets really busy; At Hard Rock we live up to our motto "All Is One" and we make every effort to ensure that everyone is having a good time. We do apologize for the inconvenience! We look forward to welcome you back soon. Rock On!
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Naga wrote a review Jul 2022
Hyderabad, India1 contribution
4.0 of 5 bubbles
We stayed in this hotel in late July 2022 during monsoons.

Pros:
Very clean hotel
Good room service
Friendly staff
Breakfast (English and Indian)
Parking facility for my rented bike
Paid cab service available in 2 mins (but not cheap though, which is OK)
After checked out, they allowed to keep my bags at front desk. So that i can go out and come back after 2 hrs.

Cons:
Location - Probably this changes person by person. We did not liked calangute area and its beach. We wish we stayed between Candolim and Aguada.
Hot water in shower - The hot water is not available in mid nights and early mornings. So plan accordingly if you have any plans to head out early morning and return back in late night
Swimming Pool view: We booked swimming pool view room for extra cost. Its not a straight view and there is no balcony to enjoy the view. The worst part is, the entire window/glass is covered with window blinds which cannot be completely removed. All you can do is, sneak thru the gaps in between blinds. What a view for the extra amount we paid for it. I suggest, go for no view rooms for lesser price.
Food at lunch time - Our package comes with breakfast and it was good, i have no issues in that. We ordered lunch from menu, some of the menu items are not available. We had to choose Murg Tikka appetizer and Chicken Biryani as main course.
Murg Tikka appetizer: Chicken was not fully grilled, inner part of chicken was still red and chewy. We asked to replace it and replacement item was a bit better than earlier but still not cooked fully.
Chicken Biryani: The rice was hard and grainy, it is supposed to be fluffy. Which means it is not fully cooked. This time we did not asked for replacement as we understood the skills of Chef.
So lessons learned and we had lunch and dinner outside.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 27 Jul 2022
Hi Hunting L , Greetings from Hard Rock Hotel Goa! Thank you for sharing your amazing feedback. We are delighted we could provide you with a rocking experience. Thank you for your kind comments about our band members, We have shared your feedback with the concerned departments for further Improvements. Hope to see you again Rock On!
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Selrahc04 wrote a review Dec 2020
New Delhi, India8 contributions13 helpful votes
2.0 of 5 bubbles
For a five-star international hotel chain, the Hard Rock Hotel (Goa) lacks a personality and the uniqueness that is expected from a similar cadre of hotels. The only differentiator is the lobby which showcases a few Hard Rock collectibles and the Goa style roofing.

The food is very uninspiring. Hard Rock Cafe in Delhi NCR does a better job, hands down. The breakfast spread is fairly elaborate (as expected from a similar hotel) but very subpar in quality as compared to other 4 and 5-star hotels. The rooms (we stayed in the twin rooms) boast the same feel and ambiance of a decent OYO we can get for a third of the price we pay here. The washrooms have no concept of privacy - you can sneeze in the washroom and it can be heard throughout the room and perhaps in the adjoining room.

As for the Covid regulations, they take care in terms of disinfecting the suitcases during check in and also checking the temperature of the guests. They also make the guests sign a waiver. Apart from that, there is no indication that the hotel is actually taking the right precautions. The dining rooms are overcrowded with hardly any space to move during breakfast and dinner timings. There are no guidelines of social distancing or facemask that are enforced within the premises. All in all, risk it if you are up for it. The hotel clearly isn't accepting bookings in a manner that enables them to enforce the safety guidelines.

For the plus, the staff is extremely nice and helpful. The internet is reliable. The gym is fairly better than most hotels. But these are expected for the price you pay, so no biggie.
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Date of stay: December 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Don't bother. Look for homestays.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 6 Dec 2020
Dear Guest, Thank you for sharing with us details about your stay. We are disheartened to know that we didn't live up to your expectations and we would personally like to address your concerns. Please reach out to our team at afom@hrhgoa.com and we will be happy to assist you with your grievances. We hope you give us another opportunity to showcase our hospitality. We look forward to welcome you back. Rock On!
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Mridulmishra wrote a review Dec 2020
Bengaluru, India44 contributions82 helpful votes
3.0 of 5 bubbles
I stayed at Hard Rock during Christmas which in COVID times make it a challenging time to evaluate performance. Overall the place attempts to be trendy with rock star pictures and fancy names. The service staff tries to be attentive and food is average though costly( room service tea costs 300 odd and 5 dim sum 500 ). The real problem though is room and basic amenities. In my 3 days phone didn’t work, AC temperature adjustment didn’t work, wifi stopped working after 1St day, rooms allow too much sound to come from outside which is a big pain because they play loud music till 11 PM and we had noisy neighbors.The location is calnguate so central but a bit chaotic and the hotel is located in a narrow , dirty lane so not very easy to walk around. The hotel has a DJ on most days, gym is small but working.

So in summary, if you are a rock fan and traveling with friends and want to be close to baga it may be okay but avoid for family travels as better places with in same range a re available.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 31 Dec 2020
Hi Mridul, Thank you for sharing a detailed review of your stay. We apologize for the inconvenience caused. We would be happy to address your concerns, please reach out to our team at afom@hrhgoa.com for further assistance. We hope you give us another opportunity to showcase our offerings. We look forward to welcome you back. Rock On!
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Lisa G wrote a review Mar 2020
Leeds, United Kingdom29 contributions36 helpful votes
3.0 of 5 bubbles
The hotel is not in the best location as there are limited bars and restaurants close by. The drinks were twice as much in the hotel as anywhere else which is a bit disappointing as you are limited when leaving the hotel for bars and restaurants within close walking distance. (A small bottle of Kingfisher was 300r, but only 130 if you drank it out of the minibar in your room?) The Saturday brunch party was a good way for the hotel to make extra money, but really spoilt the ambience of the hotel. We arrived on the Saturday at the back end of the afternoon and were shocked by the number of drunk people (mostly I would say over 60's ), it was all a little cringe worthy! The people who visited were there just to drink as much as they could in the time and it was rather embarrassing to see, one lady was getting changed at the side of the pool and showing all she had and someone told us they had seen someone urinating in the bushes!. Needless to say we made sure we were out of the hotel for the other Saturdays in our stay. The buffet breakfast is good, the young man on the omelette station very nice and helpful. Dinner was nice when you could chose from the main menu, but the buffet was repetitive. The rooms were clean and to a high standard.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikas Sharma, General Manager at Hard Rock Hotel Goa
Responded 11 Mar 2020
Dear Lisa, Thank you for taking the time to share a review. We are glad you liked the upkeep of the rooms, delectable cuisine and the services of our band members. We are concerned to learn you were unhappy with the ambiance of our High Bar Brunch. It is constructive feedback such as yours which helps us improve on the grey areas in our products and services. We do hope you give us another opportunity to showcase our offerings and relive the Hard Rock experience. Rock On! Vikas Sharma
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nrm77 wrote a review Jan 2022
London, United Kingdom1,094 contribution282 helpful votes
1.0 of 5 bubbles
We recently stayed at the Hard Rock Hotel, Goa as a family. It was a very bad experience, but partly made good in the end by a staff member who accepted the problems. I’d enlist some critical points:

1.This is not a five star hotel. It is a four star hotel at best. The housekeeping and cleaning is not up to the mark. Every time I got down from the lift to go to my room, I would see used plates just stacked one upon the other, not cleaned for hours. The housekeeping we had, we may as well not have had it.

2.The walls are quite thin, so you can hear everything happening in the other room. We struggled to get any sleep at night and it was really disappointing.

3.The hotel staff in general are quite lax with COVID protocols. I would notice that most of them do not wear their masks. Particularly in the buffet restaurant, the waitress would never wear her mask.

4.The breakfast buffet was strictly average.

5.Hotel service at the bar and the restaurant was extraordinarily bad. It was so laidback that I cancelled my order twice and they didn’t even register that they failed to serve me drinks within 30 minutes.

I had a particularly lame stay. The taxi union outside was charging extortionary prices. The hotel staff was extremely slow. The TV in the room did not work. Housekeeping did not clean the room when asked. There was randomly no hot water during the stay. The blinds used in the room should be replaced with dark curtains. We were woken up every night by the loud noises of drunk guests, and even though the hotel offered to place security outside the room, it really did not help.

In the end, the front desk manager understood all the above points, and offered to waive my food and beverage spend and offered us a cab for the day to take us around. I truly appreciate his sincerity, but I cannot recommend Hard Rock, Goa to anyone looking for a peaceful stay. Deeply disappointed and don’t think I’d be coming back again.
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Date of stay: December 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 10 Jan 2022
Dear TripAdvisor guest, Thank you for letting us know about the issues you encountered during your stay with us. Please know that all are on board and we will take your feedback for our improvement, and be assured that we continuously strive to provide better services and guest experiences and your observations, time and comments will greatly help us to achieve this ! We look forward to having the privilege of welcoming you back soon. Sent from Backstage, Tanuj Arora
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Ankur23 wrote a review Jan 2020
Kanpur, India9 contributions6 helpful votes
4.0 of 5 bubbles
Hard Rock Hotel, Goa is very conveniently located at Calangute area. All the hotspots of North Goa are very easily accessible from this hotel. It's not a beach property but Calangute beach is 1Km from the hotel. Just outside the hotel, there is main market of Calangute. The hotel is beautiful especially the pool area. You can enjoy by the pool with live music. Overall, the hotel had a very nice ambience and
smell. You get a good feeling when you enter the hotel. The rooms & bathroom are large in size with good interiors. One should opt for a pool view room. Pool view rooms make you feel like you are part of the hotel. As per Goibibo's booking policy, we were to be upgraded to Pool view room but when we checked in, we were offered non pool view room citing reason that all pool view rooms are sold out.These non pool view rooms seemed very secluded from the hotel. We didn't get good vibes in that room, so we requested Front Desk to change our room. So, we were shifted to pool view room on ground floor which was amazing. We thank hotel staff for acceding to our request. The only negative thing, I would like to point out was when we asked for milk for our kid, sometimes they took 30-45 minutes to deliver the milk to our room. We had to call 3-4 times for the milk. Apart from that, we loved our stay at the hotel.
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Date of stay: January 2020
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Go only & only for a Pool View room if you really want to enjoy the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 9 Sept 2020
Dear Ankur, Thank you for sharing feedback of your stay. We are glad to know you loved our amenities and offerings at the hotel and are grateful for appreciating our band members. We apologize for the delay in the IRD order, you can be assured that the matter has been escalated to the concerned team for corrective action. We hope you give us another opportunity to showcase our hospitality. We look forward to welcome you back. Rock On!
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Shivam Gupta wrote a review Dec 2020
New Delhi, India92 contributions6 helpful votes
3.0 of 5 bubbles
We stayed at Hard Rock Goa for two nights. The hotel is very commercial with rooms being quite small. They have quite a few rooms so its always noisy with guest running around. The breakfast buffet wasn’t really special and was crowded, I expected the hotel to put a limit on number of guest that could come in for breakfast to be seated in the same hall given the corona situation. This hotel generally attracts big groups of guest so if you are looking for personalised luxury look somewhere else.

The location is very convenient with most famous spots not being more than 40mins away. I hope this could be a only adults hotels in the future.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanuj Arora, Other at Hard Rock Hotel Goa
Responded 12 Dec 2020
Hi Shiva, Thank you for sharing a candid review of your stay. We are disheartened to know that the food, rooms and ambience didn't meet your expectations. We would personally like to address your concerns, please feel free to reach out to our team at afom@hrhgoa.com and we will be happy to assist you with your grievances. We hope you give us another opportunity to showcase our hospitality. Rock On!
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Houlty75 wrote a review Jan 2024
Devon, United Kingdom1 contribution
4.0 of 5 bubbles
I wouldn’t say to 5 star I would give it a fall at the top end of 3 star first of all all that they could do with umbrellas around the pool on the one side as you are in the Sun all day there’s no shade at all. You do have to fight for the bed in the morning. If you do want the sun you need to get up early. The rooms are okay clean and tidy could do a bit more clean in the bathroom and those mould scum down the shower doors and on the tiles need to be washed down properly if you are prone to getting a bit by Muzzy I would advise you to buy some mozzie spray from the local chemist and spray your room at night if you’re going out for a meal the stuff of every friendly happy to help you DJ. The music is awesome plays all kinds of music for all different people from Soul dance 60s 80s Indie Asian music or pretty good can’t fault it. Music stops bang on 10 o’clock so no annoying music if you wish to go to bed at 10 o’clock TV service in the room you have satellite TV don’t get excited not much English on there or Asian TV if you have iPhone would be Worth investing in a device what clicks to the bottom of your phone and use a HDMI unit to the telly and then watch TV or Netflix through your iPhone you can get them for Samsung phones Internet is it hit and miss Sometimes you get it sometimes you don’t quality of the food is okay very good. If you have paid for an evening meal you are restricted to the buffet or a set menu. If you do try to eat out the other menu then you will Get build for it they charge your service charge every time you use the bar I got the service charges removed. I find tipping person who I feel needs tipping not they telling me I’ve got to tip everybody in the hotel room again you have a minibar which is everything is chargeable The water is free in the room if you go to the bar you have to pay for it but overall I would give this 8 out of 10 couple of things it doesn’t need to improve on
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Subhabrata Ray, General Manager at Hard Rock Hotel Goa
Responded 30 Jan 2024
Greetings from Hard Rock Hotel Goa!! I am very sorry to learn of your experience at the hotel. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned team. I am confident that having had areas highlighted in your review , responsible action will be taken. Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in near future as well. The team and I look forward to your continued visits. Rock On!!!
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Not the right property for you?
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PRICE RANGE
£62 - £85 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
North 16 Goa
LOCATION
IndiaGoaNorth Goa DistrictCalangute
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HARD ROCK HOTEL GOA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hard Rock Hotel Goa
Which popular attractions are close to Hard Rock Hotel Goa?
Nearby attractions include Shantadurga temple Calangute (0.2 miles) and Prakash Lamani (0.2 miles).
What are some of the property amenities at Hard Rock Hotel Goa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hard Rock Hotel Goa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Goa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hard Rock Hotel Goa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hard Rock Hotel Goa?
Conveniently located restaurants include Cafe Sussegado Souza, Delhi Darbar Calangute, and Tulips Bar And Restaurant.
Are there opportunities to exercise at Hard Rock Hotel Goa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hard Rock Hotel Goa have airport transportation?
Yes, Hard Rock Hotel Goa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hard Rock Hotel Goa located near the city centre?
Yes, it is 0.3 miles away from the centre of Calangute.
Are any cleaning services offered at Hard Rock Hotel Goa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Goa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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