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Our group was there for a volleyball tournament across the street. I booked our team at the property for the free breakfast.
Plus-The hotel is conveniently located in downtown Montgomery. The hotel F&B staff did a great keeping up with the breakfast rush. In the...More
Response from Joseph P, Manager at Embassy Suites by Hilton Hotel & Montgomery Conference CenterResponded 31 January 2018
Thank you for your response. Feedback like yours is very helpful to us and I'm thankful for the opportunity to respond to your comments. We are in the process of a full renovation and there is a lot of work to be done....More
We stopped here with family headed to the beach. It served our needs. This hotel was not as good as most embassy suites. It felt more dated.
They also changed the evening reception. The food was in the normal place but the drinks were in...More
Thank Vanessa M
Response from Slenna R, Front Office Manager at Embassy Suites by Hilton Hotel & Montgomery Conference CenterResponded 27 January 2018
Hello Vanessa M,
I'm pleased that our hotel provided a safe and comfortable stopover for your family during your trip. Although our hotel may not be as updated as other Embassy Suites, we always strive to give our guests a great experience while staying with...More
I have to start by saying that we were welcomed very warmly by the staff and everyone was extremely helpful and friendly. Our room was very run down and dirty, dirty sheets and floors had not been vacummed. Surfaces of tables were sticky. Asked to...More
Thank Jenna S
Response from Slenna R, Front Office Manager at Embassy Suites by Hilton Hotel & Montgomery Conference CenterResponded 22 January 2018
Hello Jenna S,
We are so very regretful that your stay was not a good one. We want all of our guests to be satisfied during their stay and your experience is definitely not typical of the service we provide. We failed in our commitment...More
Excellent hotel for staying in the Montgomery, AL, area. Convenient to the Performing Arts Center and all of the major interesting places in the downtown area. I would not hesitate to stay here if and when my travel puts me in the Montgomery area.
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Response from Slenna R, Front Office Manager at Embassy Suites by Hilton Hotel & Montgomery Conference CenterResponded 17 January 2018
We so do appreciate the kind words. It's great that you had such a positive experience while staying with us and that you would not hesitate to stay with us again in the future. We hope to see you again soon. Thank you.
The location of the hotel is amazing. The room is spacious, clean, and comfortable. The tv in the bedroom only got 5 different channels. The air in the room is my only complaint. Even though it was cool outside, the room remained quite warm even...More
Thank Tonya C
Response from Slenna R, Front Office Manager at Embassy Suites by Hilton Hotel & Montgomery Conference CenterResponded 15 January 2018
Hello Tonya C,
It's great to hear that you had an enjoyable experience while staying with us. We have so much to offer our guests. Our stellar guest service, the location of our property, the spaciousness of our rooms, our evening reception, and famous made...More