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Phoenix VII

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Phoenix VII
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372 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Washington, Illinois
Reviewed 4 days ago NEW

the room was wonderful, however we were next to smokers, so we couldn't use our deck. also, we feel that there are way too many up-charges for the stay. Come on, 72$ fee just to make my reservation. Also the help could have been friendller. Tell the front desk to put a smile on their face.

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Helpful?
Thank 810dicke
Marion, Iowa
Reviewed 1 week ago

Enjoyed our 7 weeks in Phoenix VII. Many enjoyable senior acvities. Our condo was great. So much better than the one last year. Staying again next year for 11 week This is our 3rd year in this area and 2nd year at Phoenix VII and we are coming back to Phoenix VII next year.

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Helpful?
Thank ddoughery
brett_robinson_al, Manager at Phoenix VII, responded to this review

We appreciate your excellent review! We are very pleased to hear you enjoyed your time with us and look forward to welcoming you again next year.

Grand Bay, Alabama
Reviewed 4 weeks ago

This Condo is Great !!! Friendly Staff !!! Good Security !!! Unit 1210 was Fabulous !!! New Appliances, beds are pillow top mattresses very comfortable, big 60 inch HDTV in Living Room !!! We LOVE it here and come back every year !!!

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Helpful?
Thank J0hnFitz
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you for the amazing review! We are so glad you found the room just as expected and you were comfortable during your stay. We are always glad to welcome back our return guests and we hope to see you again soon! - Brett/Robinson Social Team

Reviewed 4 weeks ago

This is a beautiful well maintained condo with a great view of the pool and beach. The unit is just off the elevator making it very convenient for loading and unloading. Unit 7807 has absolutely everything you need to have that perfect relaxing vacation. The building has wonderful amenities (indoor and outdoor pools, multiple hot tubs, workout facilities and tennis...

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Helpful?
Thank Janet B
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you so very much for your 5 star review! It is such a pleasure to know you enjoyed your stay and the amenities. We are glad it was so relaxing for you! We look forward to welcoming you again soon. -Brett/Robinson Social Team

Pensacola, Florida
Reviewed 18 January 2017

We did a 30 day Staycation! We love Pheonix VIl! Our famil enjoyed our holidays there and it was still a short drive to Pensacola for me to drive back and forth to work!! We had fun playing SnowBirds for a month!

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Helpful?
Thank Hazleyes0322
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you for taking the time to leave us such a great review. We are happy to know that you and your family enjoyed spending the holidays with us as snowbirds! We would love to welcome you back again soon! - Brett/Robinson Social Team

Dawsonville, Georgia
Reviewed 17 January 2017

What a FANTASTIC place to stay! You could not ask for better accommodations no matter if you stay for a few days or a few months. Great restaurants nearby and all the amenities you could ask for. On a scale of 1 to 10 this place is a 10!

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Helpful?
Thank Bob C
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you so much for your amazing 5 star review! It is such a pleasure to know that we score a 10 on your scale. We are glad the amenities and surrounding areas were a hit during your stay. We look forward to welcoming you again soon. -Brett/Robinson Social Team

Benton, Arkansas
Reviewed 11 January 2017

We have always stayed in a Brett Robinson condo when we vacation at Orange Beach. They are very nice with a great oceanfront view. We have never stayed in the same unit twice, so we have been able to experience different locations and units. Brett Robinson condos will always be our first choice!

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Helpful?
Thank Carrell H
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you very much for your 5 star review. We are so pleased to know that we are able to meet all your needs during each visit. It is truly an honor to serve you and your family. We look forward to welcoming you again soon. -Brett/Robinson Social Team

Birmingham, Alabama
Reviewed 8 January 2017

The room cost twice as much as I thought it was going to. There was a 71$ charge for even making the reservation on the Brett Robinson website. The room I stayed in was on floor one and promised an ocean view. It costs the same as any other room and you could not see the ocean or hear it....

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Helpful?
Thank 692cherishs
JanetBrettRobinson, Guest Relations Manager at Phoenix VII, responded to this review

692cherishs: I am sorry to read that there was confusion about the price of your stay. We certainly work hard to make all pricing as simple as possible. I, along with our web site team, have looked over our website and the email confirmation you received and cannot determine what more we could have done. The total price, the deposit...

Cincinnati, Ohio
Reviewed 5 January 2017

The condo was attractively furnished, clean and very comfortably. The showers are a little dark but staff was very friendly. We loved the the gulf view from the balcony (and the master bedroom.) We really enjoyed our stay there.

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Helpful?
Thank Mecapo
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you so much for your 5 star review. We are pleased to know you enjoyed your stay. We look forward to welcoming you again soon. -Brett/Robinson Social Team

Thibodaux, Louisiana
Reviewed 14 December 2016

We have stayed at many Phoenix condos and as of lately this is our favorite. The condo we stayed in had been updated and was really comfortable. We didn't get to swim this time because it was cold but the pool layout is perfect! The staff is always cordial and helpful with suggestions.

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Helpful?
Thank beryll921
brett_robinson_al, Manager at Phoenix VII, responded to this review

Thank you for the five stars and glowing review! We hope to see you again soon. -Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Phoenix VII is a Gulf-front condominium on the sugar-white sands of Orange Beach. The property features 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens and a washer and dryer. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool, an outdoor pool, kiddie pool, racquetball courts, a half-court basketball court, lighted tennis court, hot tubs and saunas, a fitness room, gazebos and barbecue grills, in addition to free Wi-Fi and on-site security. The building is located 7 miles east of Hwy. 59 and is centrally located around many restaurants, shops and local attractions in Orange Beach and neighboring Gulf Shores. ... more   less 

Additional Information about Phoenix VII

Address: 26802 Perdido Beach Blvd, Orange Beach, AL 36561-3169
Region: United States > Alabama > Orange Beach
Price Range: £212 - £368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix VII 3.5*
Number of rooms: 244
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix VII staff and other travellers.
14 questions
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Questions? Get answers from Phoenix VII staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful condo (7815) We reserved it again for next year. so much better than the one last year that was outdated and needed a lot of minor repairs.”
 of 5 bubbles ddoughery, 15 Feb 2017 | Read review
“Higher Floors Give Gulf Views !!!”
  • New Appliances !!!
 of 5 bubbles J0hnFitz, 28 Jan 2017 | Read review
“Loved #7505”
 of 5 bubbles Hazleyes0322, 18 Jan 2017 | Read review
“Bring extra toilet/paper supplies. They are not provided. ”
 of 5 bubbles carrellh2017, 11 Jan 2017 | Read review
“Did not leave a tip in my room”
 of 5 bubbles 692cherishs, 8 Jan 2017 | Read review
5 of 5