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Comfort Suites Saraland

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Traveller (26)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent55%
  • Very good28%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“choice hotels”(4 reviews)
“waffles”(8 reviews)
“felt like home”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)
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Traveller rating
61
34
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5
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LanguageEnglish
61
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10
7
5
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All reviewschoice hotelswafflesfelt like homelong dayssmelled freshfollowing morningthe breakfast areawould stay here againcomfortable roomshower headarrived latefriendly servicenice staygreat breakfastmobile areainterstatejulie
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1 - 5 of 117 reviews
Reviewed 14 March 2018

This property needs work! First, I arrived early for check in and was told that there were no rooms available. That's fine, but I wasn't offered a place to sit and wait, the desk clerk didn't take my number to call when a room was...More

Thank David S
Reviewed 10 March 2018 via mobile

This hotel is pretty bad. In summary: dirty, smells, bad attitude and overall a very poor experience. Would NEVER stay here again. March 2018 the hotel is being remodeled but the remodeling is not any better. First hotel in my life that when we asked...More

Thank Dynasys
Response from Julie F, Manager at Comfort Suites SaralandResponded 2 April 2018

I would like to apologize for your recent stay. We are working on making improvements with a new remodel. We hope you will give us another chance. Again, I do apologize.

Reviewed 24 January 2018 via mobile

We go to Saraland on business periodically and usually stay at the Fairfield (which is fairly new, and really nice) and before that we stayed at the HIE. We weren’t able to plan too much ahead this time and waited until we were on the...More

Thank Laneta C
Response from Julie F, Manager at Comfort Suites SaralandResponded 2 April 2018

I would like to take this time to apologize for your recent stay. We apologize about the inconvenience of the renovations and we are working to correct all of these problems. We hope you will give us another chance. Again , I would like to...More

Reviewed 9 January 2018 via mobile

Best hotel we have ever stayed at! The staffs were very friendly and helpful. They are doing some renovations at the moment but very clean and nice. Definitely recommend staying here while you're on vacation or visiting or even just for a night! You will...More

Thank Kaila P
Response from Julie F, Manager at Comfort Suites SaralandResponded 11 January 2018

Thank you for choosing to stay with us on your recent stay. We are happy that we could assist you in your time of need. We look forward to seeing you again. Please come and see the progress we are making to make each and...More

Reviewed 25 November 2017

First, the hotel is being renovated. If it wasn't this would get a 1 star and I would have left. I hope the management will read this and mark off when they improve. We walked into no carpet on the front room floor. The fitness...More

Thank DaBiZi
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$87 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Saraland
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Saraland
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (26)
Room & Suite (15)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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klemi
10 March 2017|
Answer
Response from Julie F | Property representative |
Hi, how are you? At this time we don't have a park and cruise package. However, you may leave your car here on property for no charge and we have a great taxi service that will take you for a small fee. Hope this is... More
1
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Room Tips
"higher numbers nearer the elevator"
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"Keep driving. On the way back, we stopped across the street and made the Motel 6 mistake"
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"We were on the side, and it was very quiet."
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"Rooms are nice, tight parking area though."
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