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Comfort Suites Saraland

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Comfort Suites Saraland
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105 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Asheville, North Carolina
Reviewed 5 days ago NEW

Booked two rooms and in both of them the CNN channel had no picture and some muffled sound. Fox on the other hand, came in loud and clear in both rooms and at breakfast the next morning. When I asked about it, the hotel agent stated that they were having trouble with the CNN channel. The hotel also carries Showtime...

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Helpful?
Thank sy8460742
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I do apologize that we were unable to meet your expectations. We hope you will give us another chance to fix that. Again, I do apologize and hope we will see you again.

Lexington, Kentucky
Reviewed 26 December 2016

The staff was very pleasant and friendly. Our room was adequate for our use and was always kept clean. At times, there was not enough parking spaces due to sub-contractor trucks, etc. staying at the motel.

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Helpful?
Thank lframe2016
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad everything was to your liking and we look forward to seeing you again. We hope to see you soon!

Reviewed 17 December 2016 via mobile

My family and I had a great experience! Special thanks to Cassandra Williams and T. Pressley for their attention to detail and superior customer service. They were friendly and very eager to help us with everything we needed. The rooms were clean and as an added bonus, there were cookies at check-in. We definitely will be back! 🤗🤗🤗

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Helpful?
Thank Brandi O
Montgomery, Alabama
Reviewed 18 November 2016 via mobile

I have stayed here many times without incident. However, walking into room today I smelled musty smell. Drops of some unidentifiable substance on the wall. Later I discovered considerable black mold on the curtains. I told the desk attendant and he refused to come see what I was talking about, even tho I was on first floor, several feet from...

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1Thank Hsharp1
Sunderland, United Kingdom
Reviewed 1 October 2016 via mobile

Arrived without booking and got a king room for a decent price. When we went to the room, it was more like a suite, plenty of room and good facilities. Bed was comfy. Breakfast the following morning was OK, enough choice to fill you up. All in all, a pleasant stay.

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Thank GPSHADOW
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad that you enjoyed your stay and look forward to seeing you again! Hope to see you soon!

Frinton-On-Sea, United Kingdom
Reviewed 25 September 2016 via mobile

Stayed one night on our way to New Orleans. First room did have a problem with air conditioning but staff moved us straight away. Good size and clean rooms and the bed was very comfortable. Only issue was the a/c was quite noisy. Complimentary breakfast was really nice and we loved making waffles. Great experience on our road trip and...

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Helpful?
Thank Hayley R
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize about the air conditioner, glad we could fix this problem right away for you. We look forward to seeing you again. Hope to see you again soon!

St. Louis
Reviewed 24 August 2016 via mobile

My family of five stayed here for one night on our way to Panama City Beach. It's difficult to find a hotel room that will sleep all of us, so I'm thankful we had this option. Our room was clean with updated decor. The fold-out couch was definitely not the most comfortable spot to sleep. It was okay for my...

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Helpful?
Thank csvess
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad you enjoyed it and look forward to seeing you again. Hope to see you again soon!

Reviewed 12 July 2016

Normally, I make reservations in advance but this time, I was unable to do so. Nonetheless, Comfort Suites in Saraland, Alabama was quick to please. Friendly staff, clean and comfortable room, and a wonderful breakfast are the reasons I enjoy staying at Comfort Suite hotels when we travel. The beds are always super comfortable. The hot foods, like bacon, eggs,...

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Helpful?
Thank Sally M
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad we could accommodate you and look forward to again. We hope to see you again soon!

Charlotte, North Carolina
Reviewed 29 June 2016

We were pleasantly surprised by the quality of this hotel. The location was convenient, the rooms were spacious, and everything was clean. We liked it enough that we asked to stay a second night. After learning the rooms were available, we asked if the rate would be the same and we were told yes, it would be. When we received...

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Thank Eric M
Munford, Tennessee
Reviewed 23 June 2016 via mobile

We stayed here on our way to Ft. Walton Beach. It was overall clean. We stayed in a king suite, which could have used a little sprucing up. My son slept on a pull out sofa and the mattress was dingy and in need of being replaced (you could feel all of the springs poking through). Also, there were no...

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Helpful?
Thank aj4vols
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for you not being completely satisfied. I will be sharing this information so that we can make improvements. I hope you will give us another chance when you are in the area. Again, I would like to apologize. Hope to see you again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Suites Saraland

Address: 1200 Shelton Beach Road, Saraland, AL 36571
Region: United States > Alabama > Saraland
Price Range: £55 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Saraland 2.5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#3 Family Hotel in Saraland
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Questions & Answers

Questions? Get answers from Comfort Suites Saraland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the side, and it was very quiet.”
 of 5 bubbles sy8460742, 18 Feb 2017 | Read review
“Rooms are nice, tight parking area though.”
 of 5 bubbles jgumms, 13 Jun 2016 | Read review
“We were on the third floor and it was very quiet.”
 of 5 bubbles Joyce1228, 29 Oct 2015 | Read review
“Third floor rooms”
 of 5 bubbles mamanu53, 10 Sep 2015 | Read review
“Never stay here”
 of 5 bubbles R7373XEdonnas, 8 Sep 2015 | Read review
5 of 5