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Comfort Suites Saraland

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Comfort Suites Saraland
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102 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Montgomery, Alabama
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I have stayed here many times without incident. However, walking into room today I smelled musty smell. Drops of some unidentifiable substance on the wall. Later I discovered considerable black mold on the curtains. I told the desk attendant and he refused to come see what I was talking about, even tho I was on first floor, several feet from... More 

Helpful?
Thank Hsharp1
Sunderland, United Kingdom
Level Contributor
163 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 October 2016 via mobile

Arrived without booking and got a king room for a decent price. When we went to the room, it was more like a suite, plenty of room and good facilities. Bed was comfy. Breakfast the following morning was OK, enough choice to fill you up. All in all, a pleasant stay.

Helpful?
Thank GPSHADOW
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad that you enjoyed your stay and look forward to seeing you again! Hope to see you soon! More 

Level Contributor
7 reviews
7 hotel reviews
Reviewed 25 September 2016 via mobile

Stayed one night on our way to New Orleans. First room did have a problem with air conditioning but staff moved us straight away. Good size and clean rooms and the bed was very comfortable. Only issue was the a/c was quite noisy. Complimentary breakfast was really nice and we loved making waffles. Great experience on our road trip and... More 

Helpful?
Thank Hayley R
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize about the air conditioner, glad we could fix this problem right away for you. We look forward to seeing you again. Hope to see you again soon! More 

St. Louis
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2016 via mobile

My family of five stayed here for one night on our way to Panama City Beach. It's difficult to find a hotel room that will sleep all of us, so I'm thankful we had this option. Our room was clean with updated decor. The fold-out couch was definitely not the most comfortable spot to sleep. It was okay for my... More 

Helpful?
Thank csvess
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad you enjoyed it and look forward to seeing you again. Hope to see you again soon! More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2016

Normally, I make reservations in advance but this time, I was unable to do so. Nonetheless, Comfort Suites in Saraland, Alabama was quick to please. Friendly staff, clean and comfortable room, and a wonderful breakfast are the reasons I enjoy staying at Comfort Suite hotels when we travel. The beds are always super comfortable. The hot foods, like bacon, eggs,... More 

Helpful?
Thank Sally M
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad we could accommodate you and look forward to again. We hope to see you again soon! More 

Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2016

We were pleasantly surprised by the quality of this hotel. The location was convenient, the rooms were spacious, and everything was clean. We liked it enough that we asked to stay a second night. After learning the rooms were available, we asked if the rate would be the same and we were told yes, it would be. When we received... More 

Helpful?
Thank Eric M
Munford, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2016 via mobile

We stayed here on our way to Ft. Walton Beach. It was overall clean. We stayed in a king suite, which could have used a little sprucing up. My son slept on a pull out sofa and the mattress was dingy and in need of being replaced (you could feel all of the springs poking through). Also, there were no... More 

Helpful?
Thank aj4vols
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for you not being completely satisfied. I will be sharing this information so that we can make improvements. I hope you will give us another chance when you are in the area. Again, I would like to apologize. Hope to see you again! More 

atlanta GA
Level Contributor
200 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 13 June 2016

Pretty small rooms but not bad, very friendly staff, if you are arriving late eat beforehand as everything except Ruby Tuesday closes at 10! Parking is tight with not the best lighting. Convenient to lots is you can get there early enough. Not far from beaches or downtown either.

Helpful?
Thank jgumms
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We use all of the information we get to better improve our property. We look forward to seeing you again in the future. Hope to see you soon! More 

Falkville
Level Contributor
261 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 May 2016

My tastes are getting the best of me. I've stayed at high end hotels and like to cleaning procedures and comfort. When I now stay at Comfort Suites I'm looking for that "WOW" factor. This one was comfortable, but lacked some cleanliness. There was hair on the toilet seat lid and bathroom floor. Other than that, the room was clean,... More 

Helpful?
Thank Jon M
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for the hair in the bathroom. I will be sharing this with the housekeeping manager. We hope you will give us another chance and stay with us again. Hope to see you soon! More 

New Jersey
Level Contributor
209 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 February 2016

I was worried that we would hear the interstate traffic being so close to it. But it was a peaceful weekend. Facilities are very nice, receptionist was very helpful with our questions about the area. Breakfast was about par for the chain. Small fitness room, was surprised that they didn't have an elliptical. Would definitely stay here again

Helpful?
Thank Trkr483
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I'm glad you had a peaceful weekend and enjoyed your stay. We look forward to seeing you again. Hope to see you soon! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Suites Saraland

Address: 1200 Shelton Beach Road, Saraland, AL 36571
Region: United States > Alabama > Saraland
Price Range: £57 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Saraland 2.5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#3 Family Hotel in Saraland
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Questions & Answers

Questions? Get answers from Comfort Suites Saraland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are nice, tight parking area though.”
 of 5 bubbles jgumms, 13 Jun 2016 | Read review
“We were on the third floor and it was very quiet.”
 of 5 bubbles Joyce1228, 29 Oct 2015 | Read review
“Third floor rooms”
 of 5 bubbles mamanu53, 10 Sep 2015 | Read review
“Never stay here”
 of 5 bubbles R7373XEdonnas, 8 Sep 2015 | Read review
“the rooms on the back side don't have as much light shining in as the rooms on the front but either one is good.”
 of 5 bubbles 593ashleyd, 3 Aug 2015 | Read review
5 of 5
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