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Wyndham Grand Plaza Royale Oriental Shanghai

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293 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Colorado Springs, Colorado
Reviewed 1 week ago via mobile

Hotel looks spectacular on the surface. The staff is somewhat helpful, but not overly friendly. The breakfast buffet is just ok. The fitness center is bad. One elliptical and always hot. The pool looks nice. Hotel isn't close to any good restaurants or bars. Constant construction on the road out front.

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Helpful?
Thank 719HDTraveler
Te Anau, New Zealand
Reviewed 14 September 2016

I was unfortunate enough to be part of a group travelling from London, UK on 14th September 2016, I experienced a huge scene with another group of tourists who were being threatened by the Management who were screaming and shouting at the other guests. This scene continued with the Hotel staff being loud and abusive! Our party was totally shocked...

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Thank phenomena_12
CHICAGO
Reviewed 12 September 2016

I wish this hotel could be in a different location. Have stayed there twice. Not close to a subway station, have to take a taxi. The hotel is beautiful the rooms are very nice thought the see remote controlled bath window was cool. The in house restaurant was kind of expensive. Would be a five star if it was in...

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Thank t O
Brighton, Michigan
Reviewed 25 August 2016 via mobile

The hotel looked nice and had pretty good reviews. The room had air and was mostly clean. Dirt on the bathroom floor. The receptionist was rude. Couldn't get me a shuttle to airport 12 hours in advance. They charge you for bottled water in addition to buffet price when asking for bottled water. Really? They give you 3 free small...

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Thank Americangirl10
Elmhurst, Illinois
Reviewed 5 August 2016 via mobile

I stayed here for business, the staff is friendly enough though the hotel has an air freshener fragrance that is quite strong when entering. The hotel has beautiful rooms that are large and spacious, I was on a high floor room. The views are great from some of the rooms, but the food here is not the most appealing. I...

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Thank Chooseynat
Reviewed 22 June 2016

Hotel rooms are big enough and above 10th floor are very quite, very clean and with fine operating AC. Have got extra discount of 15%, so the price was more than acceptable. Very friendly and helpful front desk staff. Great swimming pool, SpA and gym. Big and great breakfast, Trouble is to have the cab on time, so be little...

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Thank Mato D
Pell Lake, Wisconsin
Reviewed 11 June 2016

Overall, very disappointing, so far. Check out tomorrow. When I arrived, there was no doorman to help with luggage. Check in was very slow and sterile. When I checked in, I wondered if I was even going to get a "Hello, welcome to our hotel" - but I did not get any type of greeting. Again, no assistance with luggage...

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Thank Donald F
San Diego, California
Reviewed 6 May 2016

Stayed here on a business trip and the room and lobby were very nice. Room had a great view of downtown shanghai and the river as well as very nice amenities. They also had a nice gym, which I was unfortunately unable to use. Despite this what I was extremely displeased by was their food and restaurants here. For a...

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Thank shanereyesmckinney
Reviewed 30 April 2016 via mobile

Attend one of the biggest conference in Shanghai , and got to book this hotel at an reasonable price. The hotel overseas the river, the hotel is Chinese styled decorated despite owned by American hotel group. The rooms are spacious, clean with good service Worth staying!

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Thank Tonyeyu
Kansas City, Missouri
Reviewed 18 April 2016

This last summer we wanted to explore some of China before dropping our son off for boarding school. We stayed at this hotel for a few days, traveled in the middle of the country and then returned for a few more days. The concierge desk was very helpful in letting us keep some luggage at the hotel while we were...

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1Thank jelico8

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Amenities

Highlights
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Plaza Royale Oriental has a fine range of elegantly furnished guest rooms, conference rooms, function rooms, western, Chinese and Japanese restaurants, bars, and an International Spa and Fitness Centre. With a high standard of superb personalized services our aim is to provide you with a “home to come home to” where we delight in delighting you. As mainland China’s first Plaza Royale brand and Howard Johnson International’s flagship hotel in the region, the 522 room luxurious 5-star Plaza Royale Oriental Shanghai is located prominently on Pudong Avenue facing the Huang Pu River, a stone's throw from many CBDs and renowned landmarks. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Oriental Shanghai

Address: No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China
Region: China > Shanghai Region > Shanghai > Jinqiao
Price Range: £65 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Oriental Shanghai 4.5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Oriental Shanghai Hotel Shanghai
Hotel Style:
#60 Spa Hotel in Shanghai
#96 Business Hotel in Shanghai
#133 Luxury Hotel in Shanghai
#154 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Oriental Shanghai staff and other travellers.
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Questions? Get answers from Wyndham Grand Plaza Royale Oriental Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River facing rooms will have to deal with MAJOR construction outside, views are not what you would call "breathtaking".”
 of 5 bubbles donaldf968, 10 Jun 2016 | Read review
“Higher floor for better views (when there's less smog, but definitely not as bad as Beijing)”
  • This was a view on a GOOD day
  • Very well equipped bedroom
  • Bed was well made up.  Very comfortable.
  • Shower
  • Great bathroom
 of 5 bubbles Gassho, 12 Nov 2015 | Read review
“ONLY accept Royal Executive rooms. Ask for a room with a river view.”
 of 5 bubbles joannae234, 17 Oct 2015 | Read review
“Rooms great but do not eat the food”
 of 5 bubbles KeithH852, 10 Jul 2015 | Read review
“Many rooms are of unacceptable quality. Make sure you go back downstairs to the reception desk and get another room if yours is dirty.”
  • Mold growing on tile in toilet area
  • Mold growing in bathroom corners
  • Peeling paint around shower head area
  • MOLD GROWING ON SHOWER HEAD !
  • Mold growing on bathroom tile
 of 5 bubbles wilsonpepper, 24 Mar 2015 | Read review
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