Grand Central Hotel Shanghai
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Grand Central Hotel Shanghai

Twin room
Traveller (702)
Panorama at the Grand Central Hotel Shanghai
360
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Room & Suite (411)

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About

4.5
#98 of 2,568 hotels in Shanghai
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Value

If you’re looking for a family-friendly hotel in Shanghai, look no further than Grand Central Hotel Shanghai.

Close to some of Shanghai's most popular landmarks, such as Old Town (Nanshi) (0.9 mi) and Shanghai Tower (1.4 mi), Grand Central Hotel Shanghai is a great destination for tourists.

Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Grand Central Hotel Shanghai makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including room service and a concierge. In addition, guests can enjoy a pool and a lounge during their visit.

If you’re looking for a sushi restaurant, consider a visit to Kagen Teppanyaki @ Taojianglu, Shintori, or Sushi Oyama, which are all conveniently located a short distance from Grand Central Hotel Shanghai.

If you’re looking for things to do, you can check out Yu Garden (Yuyuan) (0.8 mi), The Bund (Wai Tan) (0.7 mi), or Oriental Pearl Tower (Dongfang Mingzhu) (1.1 mi), which are popular attractions amongst tourists, and they are all within walking distance.

The staff at Grand Central Hotel Shanghai looks forward to serving you during your upcoming visit.

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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
Chinese

Location

No.505 Jiujiang Road, Shanghai 200001 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Pu Dong Airport
20.3 mi
See all flights
Hongqiao Airport
East Nanjing Road
6 minShanghai Metro
1,212Review30Q+A100Room tips

Reviews
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Detailed Reviews
Daniel-CPT wrote a review Nov 2023
Cape Town314 contributions60 helpful votes
+1
4.0 of 5 bubbles
Snow Ye is one of the most unprofessional, rude and arrogant people I have come across in hospitality in a long time. I was shocked to hear he is a Guest Relations Manager. It would be interesting to know how he got the position since he certainly does not have the necessary skills. He does not perform well under pressure (stressed under pressure during a busy time), raises good voice at guests, cuts them off and speaks over them condescendingly. Absolute disregard for service, care and guest well being. He is in serious need of training and should not be in a guest facing position.

Apart from the bad apple, checking in and out went smoothly, housekeeping was good, lovely large room with good bed and linen. Good towels and shower pressure. All round pleasant stay at a centrally located hotel apart from one person who can sour things greatly and make one choose a different hotel in future. Fortunately there are many in the area in the price range.

Please consider USB ports in the rooms to charge devices as most hotels now have.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paula K wrote a review Apr 2024
Albany, Australia1 contribution
5.0 of 5 bubbles
My wife and I stayed here on our recent visit for 7 days initially, and then 4 days after visiting Beijing. The hotel is located within 100m or so from the subway station (exit No. 4) and is 50m from East Nanjing Road and about 700m from the Bund. We ran to the Bund several times early morning and if you are a runner it is a great experience. There are plenty of places for breakfast or dinner if needed and we had the Hotel brekky on our second stay and it was good, fresh with plenty to choose from. The hotel gym is also quite good, bikes, treadmills etc. and good selection of free weights to choose from. Didn't check out the spa or sauna, forgot about them. Our room was comfortable, very spacious and clean and we were lucky it faced the East Nanjing Road. It was nice watching people wandering around shopping and having fun. The bed and pillows were outstanding I must say. Also had a little deli over the road which had staples plus a good beer selection. PROS: Great location, close to subway, small shops for essentials and to shopping and the Bund. Plenty of places nearby to eat and you can spend your evenings walking Ninjing Road choosing where to eat. Rooms were clean, spacious and well maintained. Good internet speeds too. CONS: Nothing really, there is a Green initiative in place when we visited meaning our air cond. was not able to be turned on unless outside temp exceeded 24 deg or something. Anyway all rooms have windows which open and the fresh air nightly was very nice and for us was preferred over air cond. Some street noise may bother some people but not us.
Overall: We have no hesitation in recommending this hotel and would stay there again without hesitation. Well done to all staff who made us feel very welcome.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Try to get a room facing East Nanjing Rd, its fun to watch the goings on.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
simon w wrote a review Nov 2023
Nottingham, United Kingdom8 contributions5 helpful votes
+1
5.0 of 5 bubbles
This is my first visit to Shanghai but I'm very pleased I chose the Grand Central. This classic 5* hotel in walking distance from the famous historical landmarks and tourist destinations such as the beautiful People's square and Shanghai Museum. Although it is a busy hotel, the manager and reception has time to welcome you and provide advice to any tourist questions about amazing Shanghai!
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: Just have a walk around the impressive building and facilities if you get time before check-in.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire47570813762 wrote a review Apr 2024
1 contribution
1.0 of 5 bubbles
OOR CUSTOMER SERVICE...
Especially abroad and alone whilst travelling, there are plenty of other hotels out there that will value your time and opinion. There is nothing here that will make your trip extra special nor is there anything available here that makes this a hotel worth considering.
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Date of stay: April 2024
1.0 of 5 bubblesLocation
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swee Lim wrote a review Apr 2024
Belmont, California8 contributions1 helpful vote
3.0 of 5 bubbles
I was surprised to discover that the hotel's air conditioning was centrally controlled and only turned on when the outside temperature reached a certain threshold (~30°C). My room was warm and stuffy, and the small fan provided by the front desk was insufficient. Despite the hotel's relatively high price, I was disappointed with the level of service. However, things improved when I spoke with the front desk manager, Snow Ye (叶宇辰). Snow was friendly, helpful, and professional, showing genuine empathy and kindness. He tried to help me cancel my stay and secure a full refund, but unfortunately, it wasn't possible. He did manage to provide an extra fan for the room, and my friend and I decided to stay for the two nights we had planned. While I wouldn't choose to stay at this hotel again, Snow Ye's exceptional service left a lasting positive impression. His attitude and dedication will undoubtedly serve him well in any profession he pursues!
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Date of stay: April 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Great location, across the street from Nanjing Walking Street (shopping area), and within 5-10...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashwin M wrote a review Aug 2023
New Delhi, India6 contributions2 helpful votes
+1
4.0 of 5 bubbles
Stayed at this hotel for 4 nights in July 2023. It's centrally located, just 5 mins walk from Nanjing Road walking street and 15 mins from the Bund. Rooms are spacious & clean. Breakfast was reasonably elaborate. Had some vegetarian options. They have an indoor swimming pool with attached jacuzzi, sauna & steam room. Overall good for the price of USD 130 per night.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craytayred wrote a review Aug 2021
Shanghai, China27 contributions
+1
5.0 of 5 bubbles
This hotel is AMAZING. We were greeted by friendly, helpful staff when we checked in.
We extended our stay twice, had superb room service and just had an overall fabulous time. We were a little hesitant to book here initially because we had read some negative reviews about staff and their lack of courtesy or professionalism, but we have nothing but good things to say about this place.

The gym facilities met our needs. The location is PRIME for food options, shopping and metro stations. If you are thinking of staying in Shanghai, you don’t need to consider any other hotel. Grand Central is the place to stay.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6sysy wrote a review Apr 2024
1 contribution
1.0 of 5 bubbles
Horrible hotel experience. Stay at your own risk. If I were you, I won't stay here ever as they are rude and not able to assist in any of our queries. Their hotel are not worth their rates either. I would recommend you stay somewhere else. Worst hotel ever.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mona C wrote a review Apr 2024
Shanghai, China8 contributions2 helpful votes
1.0 of 5 bubbles
We had made 2 separate bookings for a total of 7 rooms. Due to changes, we had to cancel our bookings. 1 got cancelled but the other was charged in full! We had made these reservations at the same time, with the same terms and conditions, and cancelled at the same time. Obviously, our bookings allowed cancellation and we had cancelled with time to spare.
Our appeals were turned down, with no explanation whatsoever.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David W wrote a review Apr 2024
Exeter, United Kingdom243 contributions170 helpful votes
5.0 of 5 bubbles
This an excellent top end hotel. The room was huge and luxurious. The food was a mix of western and Chinese. Great options and plenty of it. The location was also brilliant. 2 minutes to the local shopping area and 10 to the Bund.
I would recommend this hotel.
People who say there is no western food are being dishonest
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£88 - £112 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiFuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai) / People’s Square
NUMBER OF ROOMS
353
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND CENTRAL HOTEL SHANGHAI - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Grand Central Hotel Shanghai
Which popular attractions are close to Grand Central Hotel Shanghai?
Nearby attractions include Henderson celebrity Shopping Center (0.3 miles), Shanghai Fuzhou Road Cultural Street (0.1 miles), and Shanghai First Foodmall (0.3 miles).
What are some of the property amenities at Grand Central Hotel Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Central Hotel Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Central Hotel Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Grand Central Hotel Shanghai?
Conveniently located restaurants include Epices & Foie Gras, The Press by Inno Coffee, and Shen DaCheng (NanJing East Road).
Are there opportunities to exercise at Grand Central Hotel Shanghai?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Grand Central Hotel Shanghai located near the city centre?
Yes, it is 0.4 miles away from the centre of Shanghai.
Are any cleaning services offered at Grand Central Hotel Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Central Hotel Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Central Hotel Shanghai?
Many travellers enjoy visiting Jing'an Temple (2.3 miles), Shanghai Temple Of the Town God (Chenghung Miao) (0.9 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (1.3 miles).
Is Grand Central Hotel Shanghai accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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