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Ascott Huai Hai Road Shanghai

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Ascott Huai Hai Road Shanghai
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253 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Singapore, Singapore
Reviewed 1 week ago

We chose this place because we are travelling with our 14 month old daughter and we wanted an apartment where we could do our own cooking for our daughter's meals. The location of this place is fantastic, its connected to the Hongkong plaza mall and the metro is just a block away. The rooms are functional, comes with a fully...

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Helpful?
1Thank volvoc70m
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear volvoc70m, Thank you for staying with us at the Ascott Huai Hai Road and we are very pleased to hear that your stay with us exceeded your expectations. I am very happy to read your feedback with regards to the service provided by our staff members and have since shared with the team as this will definitely serve as...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

Staff members not as friendly as other Ascott property the location is very good the apartment is smaller the Guangzhou transportation is so bad specially taxis the best way to travel around the is by the subway

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Helpful?
Thank Ibrahim M
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Ibrahim M, Thank you for staying with us and for taking the time to share your recent stay experiences. I am sorry to learn that our staff were not as friendly as our sister hotel during your stay and your feedback has been shared with all concern to make the necessary improvements. Please do email us at frontoffice.ahhrs@the-ascott.com for...

Mountain View, California
Reviewed 2 weeks ago

I got a 1 bedroom. 1. amazing location 2. the hotel had NO AC or heater during my stay. I guess the building shares an ac system with another building. so you either get ac during summer, heat during winter or nothing during weather transitions.I waited 2 hrs for the ac to turn before I realized something was wrong. I...

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Helpful?
Thank choppa88
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear choppa88, Thank you for staying with us and for sharing your stay experience. We have taken note of your feedback in view of the changeover of cold to hot air and we regret the inconvenience caused to you and the manner in which your feedback was attended to. We also read with concern on your room stay shortcomings and...

honolulu
Reviewed 31 October 2016

This is not a full service hotel, and so, for example, you can't change your US money here. But the staff is otherwise bilingual and very helpful, willing to write a note to the taxi driver about where you want to go, and willing to help find places to recommend. The rooms are spacious (some more so than others), and...

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Helpful?
Thank worldtravlr c
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear worldtravlr c, Thank you for your feedback and for staying with us. We are glad that you enjoyed your overall stay with us as well as the location where the Ascott Huai Hai Road Shanghai is located. We look forward to welcoming you back to the hotel in the near future. Sincerely, Kumar S

Adelaide, Australia
Reviewed 18 October 2016

We came early to this hotel around 10 am so we asked if we can have an early check in but this rude front desk staff ,Kim was very abrupt in saying that we have to pay Half day room rate and so we said that its fine just to wait till check in time at 2 pm. Apparently our...

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Helpful?
Thank mrf888
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear mrf888, Thank you for staying with us and for sharing your stay experience. We have taken note of your feedback on your check in experience and can assure you that this is not our overall service standard. Rest assured we will work to address the feedback accordingly to avoid a similar reoccurrence. Please do email us at frontoffice.ahhrs@the-ascott.com and...

Markham, Canada
Reviewed 17 October 2016

the location is very conveniently and center located on Huai Hai Road, with subway right around the corner. Xin Tian Di is just a block away, also many good local food shops around. Service is ok, but would appreciate if inside gets renovated a bit, and more activities inside the hotel.

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Helpful?
Thank free2002666
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear free2002666 Thank you for your feedback and sharing your stay experience. We are glad that you enjoyed your stay as well as the location where the Ascott Huai Hai Road Shanghai is located. We look forward to welcoming you back to the hotel in the near future. Sincerely, Kumar S

Reviewed 30 August 2016

The apartment is situated at a very good location, other than that nothing is good... We arrived early in the morning, I understand check in time is 2-3pm, but beside keeping our luggage they did not process the check in procedure so we can reduce the waiting time when we come back later. Worst, we were told there wont be...

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1Thank Out Of O
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for your feedback and for staying with us. We are glad that you enjoyed the location where the Ascott Huai Hai Road Shanghai is located. I read with concern your feedback on the services rendered by the Front Desk and the non-availability of air condition in your room. We regret any inconvenience caused to you and I would...

Gold Coast, Australia
Reviewed 25 August 2016

Stayed here 4 years ago because of convenient location near metro. Nice comfortable apartments and perfect for long stays. Wasn't told restaurant was shut at time of booking, so room service breakfast was offered - unfortunately arriving cold each day. Two days after check out both credit cards used at check in and check out had to be cancelled due...

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Helpful?
Thank Hazel C
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Hazel C, Thank you for staying with us at the Ascott Huai Hai Road on your return visit. I am sorry to hear about your breakfast experience and your feedback has been shared with all concern to address accordingly. We are in the midst of upgrading the breakfast dining venue and once ready it will provide a new and...

Singapore, Singapore
Reviewed 24 August 2016 via mobile

Ascott is great, clean and well maintained. The breakfast is great, loves where it's located and just minutes away from Xitiandi and lotsa shopping malls and eateries around the corner. We engaged a driver to travel around and sight seeing, so it's very convenient to travel from huahai Lu too. Definitely return when I visit SH again.

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Helpful?
Thank Lovecharji
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Lovecharji, Thank you for choosing The Ascott Huai Hai Road, Shanghai as your choice of accommodation and for sharing your experience on TripAdvisor. It is with great happiness we learn that you enjoyed your time with us and the surroundings. We look forward to welcoming you back in the not too distant future. Sincerely, Kumar S

Hilversum, Noord-Holland, Netherlands
Reviewed 14 August 2016

We stayed at Ascott about 3 weeks before moving to our permanent housing. First impression, the location is GREAT: on Huai Hai Lu, one of the busiest streets in Shanghai with shops, shopping malls, restaurants, supermarkets... The hotel is also very close to XiTianDi, a very famous restaurant area known for its international representation of food. The rooms are clean...

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Helpful?
Thank Fabrice P
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear Fabrice P Thank you for staying at the Ascott Huai Hai Road and for making us your temporary home in Shanghai. We have taken note of your feedback on your room and that you stayed was complimented with the central location of the hotel as well as amenities and services we offer. We we wish you the very best...

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Ascott Huai Hai Road Shanghai is located in the most prestigious commercial area of Shanghai. It is just a short walk from the famous Xintiandi, the city’s premier lifestyle and entertainment hub with a myriad of restaurants, cafés, bars and boutiques. Surrounded by Hong Kong Plaza, Lippo Plaza and rows of modern office buildings, providing convenience for both business and leisure travellers. Apartments vary from studios to 3-bedroom apartments, and all are furnished in a modern style, with large bathrooms and an equipped kitchen. Efficient hotel services in a homely environment,catering to the needs of businessmen, visitors and families alike. ... more   less 

Additional Information about Ascott Huai Hai Road Shanghai

Address: 282, Huai hai Road Central | Huangpu District, Shanghai 200021, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: £110 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Huai Hai Road Shanghai 4.5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Ascott Huaihai Road Shanghai Hotel Shanghai
Hotel Style:
#98 Business Hotel in Shanghai
#106 Luxury Hotel in Shanghai
#165 Best Value Hotel in Shanghai
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Questions & Answers

Questions? Get answers from Ascott Huai Hai Road Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to request one that doesn't smell”
 of 5 bubbles choppa88, 24 Nov 2016 | Read review
“2 to 3 bedrooms ,higher floor,city view”
 of 5 bubbles mrf888, 18 Oct 2016 | Read review
“Avoid facing Huai Hai Lu, it can be noisy at night”
 of 5 bubbles FabriceP663, 13 Aug 2016 | Read review
“all rooms have a nice view”
 of 5 bubbles juandiegot435, 17 May 2016 | Read review
“park facing”
 of 5 bubbles av3010, 6 May 2016 | Read review
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