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Shanghai Marriott Hotel City Centre

1,958 reviews
#16 of 5,203 Hotels in Shanghai
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Traveller (1185)
Room & Suite (450)
Dining (137)
Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“people's square”(116 reviews)
“nanjing road”(149 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,958)Write a Review
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931
307
67
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13
Show reviews that mention
All reviewsthe executive loungepeople's squarenanjing roadgreat hotelwalking distancepeople's parkexcellent locationlounge accessnanjing rdjapanese restaurantbreakfast buffethigh floorcorner roomrooms are largefitness centerbusiness tripsubway station
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361 - 365 of 1,333 reviews
Reviewed 12 January 2017

Had 2 nights here on the Executive Club floor. Room & bathroom were fantastic, everything you needed, great views from floor 36, really well decorated. Slept like a baby in the sumptious bed with fine cotton bedding, pillows amazing. Executive Club floor lounge on 37...More

3  Thank RoadKing103
Response from FrankSanders, General Manager at Shanghai Marriott Hotel City CentreResponded 13 January 2017

Dear RoadKing103, Thank you for taking the time to share your experience with our future guests through the TripAdvisor website. I am delighted that you thoroughly enjoyed your stay with us and in particular the services and facilities of the executive lounge. It’s certainly worthwhile...More

Reviewed 11 January 2017 via mobile

Stayed here with my wife and her parents while visiting family. Hotel is very high end, much nicer than Marriotts I'm used to in America. Higher floors have some amazing views of the Shanghai skyline, although I don't know if you can swing those if...More

Thank Jack K
Response from FrankSanders, General Manager at Shanghai Marriott Hotel City CentreResponded 12 January 2017

Dear Jack K, Thank you for posting a review of your recent experience at our hotel and the rating with full marks is much appreciated. Marriott Rewards Gold and Platinum members have indeed priority for upgraded higher floor rooms but our “Skyline Rooms” can also...More

Reviewed 9 January 2017

Marriott was a good hotel that offered good service and clean rooms. It's located in the heart of the city which provided both a mix of modern and old charms. Around the back there are great local restaurants and shops and in the front it...More

Thank pcoz88
Response from FrankSanders, General Manager at Shanghai Marriott Hotel City CentreResponded 10 January 2017

Dear Pcoz88, Thank you for your review and preferring Shanghai Marriott Hotel City Centre. The hotel is indeed located right in the center of the city with immediate access to Nanjing Road pedestrian street leading to the Bund as well as People’s Square with the...More

Reviewed 9 January 2017

This hotel is very comfortable. The room was great - bed, shower, A/C, noise level etc. I've rarely stayed in such comfortable rooms. The breakfast was one of the best hotel breakfasts I've had so I highly recommend that. The location of the property is...More

Thank max736
Response from FrankSanders, General Manager at Shanghai Marriott Hotel City CentreResponded 10 January 2017

Dear Max736, Thank you for taking the time to share a review on the TripAdvisor website. It was great to read that your stay was an overall success but I also noticed that you encountered several challenges with regards to our services – my apologies...More

Reviewed 8 January 2017

In term of location this is definitely one of the best hotels in Shanghai to stay, being rather centralised and convenience to move around. The service is excellence, especially if you have access to the lounge facilities and the view from the lounge is just...More

Thank H-C T
Response from FrankSanders, General Manager at Shanghai Marriott Hotel City CentreResponded 8 January 2017

Dear H-C T, Thank you for your most wonderful review on TripAdvisor. I was very pleased to read that you enjoy our hotel and complimented our location, breakfast selection and, most importantly, the services provided by our hospitality professionals. Your comment with regards to the...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$136 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Shanghai
#13 Spa Hotel in Shanghai
#15 Business Hotel in Shanghai
#16 Luxury Hotel in Shanghai
#76 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$136 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Shanghai
#13 Spa Hotel in Shanghai
#15 Business Hotel in Shanghai
#16 Luxury Hotel in Shanghai
#76 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1185)
Room & Suite (450)
Dining (137)
Pool & Beach (18)
Hotel & Grounds (750)
Bathroom (80)
Business Centre & Event Rooms (12)
Nearby
People’s Square
People’s Square brings with it all the excitement you
would expect from the town square of one of the
biggest cities in the world. The area around People’s
Square and People’s Park is always a abuzz with
activity. Oceans of local and foreign tourists flow
in and out of the area every day to see grand museums,
go shopping and eat at some of Shanghai’s most storied
food centers. Shanghai residents, meanwhile, live and
...More
Questions & Answers
Ask a question
edj23
8 January 2018|
AnswerShow all 2 answers
Response from FrankSanders | Property representative |
Dear edj23, Thank you for your question and for considering our hotel for your upcoming family vacation in Shanghai. Our hotel is downtown and 1 block away from People’s Square and Nanjing Road (rumored to be one of the... More
0
Votes
Susan H
22 December 2017|
AnswerShow all 3 answers
Response from FrankSanders | Property representative |
Dear Susan H, Thank you for your question and for selecting our hotel for your upcoming stay in Shanghai. We have no shuttle bus service available from the hotel. A taxi (RMB 180-200 and 1 hour to/from Pudong Airport... More
0
Votes
Kayl_D
21 December 2017|
AnswerShow all 4 answers
Response from FrankSanders | Property representative |
Dear Kayl_D, Thank you for your question and for booking our hotel. Our regular check-out time is 12 noon and late check out can be arranged during check-in. Time and charges depend on the hotel occupancy levels as well as... More
0
Votes
Room Tips
"we have asked for a skyline view room, what we have seen are all the top of old houses, so not sure if there..."
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"go for high floor with a view of the Bund"
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"Higher floors have great view and better lift service"
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"Corner rooms offer great views but have a column in the middle of the room."
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