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Renaissance Shanghai Yangtze Hotel

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#51 of 4,573 Hotels in Shanghai
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581 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Singapore, Singapore
Reviewed yesterday NEW

She is very professional, very customer-oriented. Her behavior exceeds the customer's expectations. She is always able to anticipate customer needs and proactively address her employees to ensure that they need to be looked after. I look forward to staying at the hotel because customer service and satisfaction are the key.

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Helpful?
Thank Eric T
Vaassen
Reviewed yesterday NEW

Perfect stay to accomodate business travelers as well as toerists making a stopover in shanghai. Hotel is located approximate 30min by Taxi from the bund following the elevated road, showing your hotel card and every taxidriver will be able to find its way back. If you travel for business using Hongqiao airport, you need only10 min. Hotel is not one...

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Helpful?
Thank Geert Martin T
Shanghai, China
Reviewed yesterday NEW

I stayed here in November/December and as usual all was great and problem free. The hotel was already nicely decorated for Christmas and I was lucky that during my stay the tree lightening ceremony took place. Well arranged and nice to experience a bit x-mas spirit in Shanghai. I have used one of the meeting rooms inside the executive lounge...

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Helpful?
Thank Norbert_GER
Reviewed 3 days ago NEWvia mobile

Good position with reasonable distance from the city center and the airport. Rooms are in good shape and with needed comfort and silence. Restaurant with acceptable quality and many different quality of food.

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Helpful?
Thank Vela70
Bedale, United Kingdom
Reviewed 1 week ago via mobile

A great hotel, very helpful staff. Clean good sized rooms. The food was a high standard. I used room service twice and both meals were excellent. Although breakfast far to expensive. It is a typical business hotel but very well run and organized. It is about half an hour away from main attractions such as old town and the Bund....

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Helpful?
Thank orchardhouse55
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear orchardhouse55, Thank you very much for your recent stay and especially for taking the time to share your experiences. As you mentioned, our hotel is ideally located in Hongqiao CBD area with easy access to the metro stations and Hongqiao airport. So it is very convenient to get to the Bund and other local attractions. There are shopping malls...

Reviewed 1 week ago via mobile

After suffering Jetlag and being terrible hungry I went to the hotel concierge who informed me that all restaurants are closed. Luckily John the barkeeper occasionally standing there realised that I am very hungry and offered the bar menue. So I ended in the bar with a fantastic Bavarian beer and a great beef burger. The best was that John...

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Helpful?
Thank Steffen M
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Steffen M, Thank you for taking the time to review your experience in our hotel’s CC Bar during your stay. We are very pleased to see that you had a wonderful experience in our CC Bar. The bar offers as live entertainment our Orange group, four very talented ladies singing to our guests’ delights. We are delighted to know...

HK
Reviewed 3 weeks ago

I called-in ahead to request an infant bed, simply put, the 3 staff I talked to were rude and unprofessional. Anyway, the stay made it better (more specifically, it was their breakfast) excellent environment, varieties of all sorts (in good quality) and excellent restaurant staff; they are helpful to us with our additional request due to the baby. like the...

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Helpful?
Thank echo-i
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear echo-i, Thank you very much for posting a review regarding your recent stay in Renaissance Shanghai Yangtze Hotel. We are sorry to hear about the telephone experience, the hotel has reminded all associates concerned the importance of anticipating guests’ needs and offering attentive service at all times. Please accept our sincere apologies for the inconveniences caused. We are delighted...

Shanghai, China
Reviewed 4 weeks ago

I am very impressed by the level of customer service at the hotel. The staff actively made my hotel stay easier and happier. Other aspects of the hotel was also very good. The only thing I would like to see improvement on is, as a vegetarian, I would prefer more vegetarian choices in the club lounge. This is one hotel...

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Helpful?
Thank oneisall21
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear oneisall21, Thank you very much for your comments regarding your stay in Renaissance Shanghai Yangtze Hotel. We are delighted to know that you had a memorable experience in our hotel and our associates contributed to a comfortable and happy stay. We have passed on to our Executive Chef your comments about increasing vegetarian dishes in the Club Lounge and...

Shanghai, China
Reviewed 4 weeks ago

I have stayed this hotel many times. Good location, excellent service and clean room. The staff in the executive lounge is very professinal. Sandy, Angela... are very kind and offering very nice service. The food in the lounge is changing different flavor everyday. If you stay several days there, it is the best choice. The subway line 10 is nearby,...

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Helpful?
Thank trhliu
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Trhliu, We are very glad to see that you enjoyed your stay with us and the facilities and service experience were that you expected. We appreciated your time in sharing with us your experience. We look forward to welcoming you back soon. Very best regards, Javier Albar General Manager

Ojai, California
Reviewed 4 weeks ago via mobile

This hotel is celebrating its 25th anniversary this year, and the building looks like it hasn't been touched since the construction was completed 25 years ago. Rooms are old, out of date and in need of some serious attention. Also, the English level of the staff was not proficient enough for an American hotel. Service was average, food average, and...

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Helpful?
Thank Cali T
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for taking the time to comment about your recent stay in our hotel. We are glad to see that you enjoyed our hotel rooms’ cleanliness and location of our hotel. In regards to the hotel facilities, we hope that you liked our renovated art-style lobby, lobby lounge, new and spacious ballrooms and banquet rooms, all equipped...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Hongqiao, Shanghai upscale business district, Renaissance Yangtze Shanghai Hotel,a Marriott Luxury and Lifestyle hotel,is your home away from home. Merely a walk away from top exhibition centers and close to major national and international corporations, it is strictly business blend with pleasure in the most convenient of ways. For meetings and conferences, the hotel offers 22 stylish function rooms, all equipped with the latest meeting solutions technology including a Grand Ballroom. Be it for business or pleasure, the hotel offers an impressive array of first-class facilities and inventive catering solutions. With 5 award-winning restaurants and 2 lounges, indulge yourself with gastronomic temptations ranging from classical Chinese cuisine to modern Western fusion. The Renaissance Yangtze Shanghai Hotel delightfully indulge every business and leisure guest in unparalleled stay experience by combining Savvy Service with a home away from home feel. ... more   less 

Additional Information about Renaissance Shanghai Yangtze Hotel

Address: No.2099 Yan'an West Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: £78 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Yangtze Hotel 5*
Number of rooms: 542
Reservation Options:
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Hotel Style:
#30 Romantic Hotel in Shanghai
#48 Business Hotel in Shanghai
#51 Luxury Hotel in Shanghai
#85 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Yangtze Hotel staff and other travellers.
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Questions? Get answers from Renaissance Shanghai Yangtze Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites at the corner are perferd, starting from the 17th floor you have a nice view”
 of 5 bubbles geertmartint, 9 Dec 2016 | Read review
“executive club level”
 of 5 bubbles Norbert_GER, 9 Dec 2016 | Read review
“the Lounge services is recommended”
 of 5 bubbles WaterMelon777, 29 Oct 2016 | Read review
“Opt for Road facing rooms to see nice view during the night !!”
 of 5 bubbles TechyHead, 3 Oct 2016 | Read review
“Get a room with a view of Shanghai Central Park. Its better than the other side, which looks right into the side of the Sheraton next door.”
 of 5 bubbles drewhaeffele, 27 Sep 2016 | Read review
5 of 5
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