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The Kunlun Jing An

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Traveller (651)
Room & Suite (520)
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Overview
  • Excellent39%
  • Very good46%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“hilton shanghai”(228 reviews)
“atrium cafe”(15 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Offers from The Kunlun Jing An
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,572)
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638
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638
554
197
68
32
Show reviews that mention
All reviewshilton shanghaithe executive loungeatrium cafetypical hiltonhilton propertyjing'an templethe penthousediamond memberfrench concessiontop floorfitness centeran upgradebusiness tripbreakfast buffetcorner roomlocation is excellentmetro station
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1 - 5 of 1,489 reviews
Reviewed 2 weeks ago via mobile

I stayed at the Kunlun Jing An while on a work trip - our corporate office is in the Wheelock building which is a short walk over a sky bridge. The hotel is very clean and service is good. Rooms are well-equipped with iron, ironing...More

Thank Jennifer S
Response from Gerd K, General Manager at The Kunlun Jing AnResponded 1 week ago

Dear Jennifer S, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your...More

Hotel's Favourite
Reviewed 10 March 2018

This property has the best location, close to subway and the Shanghai shopping area and at the same time, located in a relative quiet area. The morning breakfast area is one of the best I've ever experienced. The staff is very kind and the service...More

1  Thank Ying X
Response from Gerd K, General Manager at The Kunlun Jing AnResponded 12 March 2018

Dear Ying X, I appreciate your review of your recent experience at The Kunlun Jing An. We are delighted to hear that you have enjoyed your stay with us. Your comments towards our excellent service and breakfast offerings are highly appreciated. We look forward to...More

Reviewed 3 weeks ago via mobile

I happened to stay here when I accompanied my spouse for the inter textile fair . It's a beautiful & well decorated hotel ... used to. R Hilton earlier . Very close to Jingan temple & the walk is lovely from the hotel to the...More

Thank Harmesh K
Management response:Responded 3 weeks ago

Dear Harmesh K, Thank you for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Gerd Knaust General Manager

Reviewed 3 weeks ago via mobile

Ex-Hilton. They inherited the building but Services is terrible. I joined my colleague for a breakfast meeting with a client at lobby restaurant. My colleague is hotel guest and was occupied with a business call in midst of a meeting. One staff came to us,...More

2  Thank G N
Management response:Responded 3 weeks ago

Dear G N, Thank you for taking your precious time to review us. We’ve very sorry that you had a disappointing experience with us and I have addressed these issue with our staff. I apologize that your meeting was interrupted and I have taken your...More

Reviewed 4 weeks ago

This is the 1st time I stayed since Hilton management has left. The hotel has the same facilities but you can feel all service is better than when Hilton was there. e.g. The hotel staff are more helpful, you can see them when you need...More

Thank Kc S
Response from Gerd K, General Manager at The Kunlun Jing AnResponded 4 weeks ago

Dear KcS, Thanks for sharing your recent stay at The Kunlun Jing An. We are delighted to learn that you have enjoyed your time at our hotel. The Kunlun brand is an upscale hotel and aim to exceed the needs of today’s astute travelers. With...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$134 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#43 Spa Hotel in Shanghai
#46 Business Hotel in Shanghai
#71 Luxury Hotel in Shanghai
#460 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#43 Spa Hotel in Shanghai
#46 Business Hotel in Shanghai
#71 Luxury Hotel in Shanghai
#460 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (651)
Room & Suite (520)
Dining (175)
Pool & Beach (35)
Amenities (36)
Business Centre & Event Rooms (8)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
nowwhat2016
12 January 2018|
AnswerShow all 6 answers
Response from garsilee | Reviewed this property |
shanghai Hilton is located in the center of shanghai, I'm not sure at how far it is from the port. I think the best bet is to call the Hilton and see if they provide transportation from the port?
0
Votes
Qiangsen Johnso... C
18 September 2017|
AnswerShow all 10 answers
Response from Allise W | Reviewed this property |
Not when I was there a few months ago
1
Vote
LnS2004
19 April 2017|
AnswerShow all 4 answers
Response from Robert D | Reviewed this property |
The Bund is walkable but is a little far. Much easier to get to Nanjing Road. Din Tai Fung Restaurant in the Shanghai Centre, by the Portman Ritz Carlton Hotel, is one of my favorites.
2
Votes
Room Tips
"Get a room that is not too far from elevator."
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"Pay additional for the executive. Sublime"
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"I think all rooms are good but higher levels perhaps are better?"
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"Recommend Panorama Rooms facing the Bund rather than facing Hua Shan hospital"
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