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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

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#66 of 4,969 Hotels in Shanghai
Certificate of Excellence
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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686 Reviews from our TripAdvisor Community

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There are newer reviews for The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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Showing 335: English reviews
Lubeck, Germany
Reviewed 24 August 2016

I have been at the hongta 3 or 4 times since 2013. Performance was always good, rooms are cosy and well equipped, even though you can see that the hotel is not the newest one in town. Wifi works fine, breakfast is ok and the gym is open 24/7. Nothing to complain. On the restaurants I cannot comment. Surroundings are...

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Helpful?
Thank nak_carlos
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

Leuven, Belgium
Reviewed 23 August 2016

No one speaks English so do not trust the information they give you. Disappointing for a hotel so called part of SPG group. Breakfast is not good either, buffet is lacks diversity for the price. Carpet doesn't smell good. When we arrived, the receptionist was very unpleasant and didn't offer help to bring our suitcases in the room. I thought...

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Helpful?
1Thank KatlijnVDB
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay due to the lack of service, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you...

Reviewed 11 August 2016 via mobile

Though part of the SPG group, this hotel, once glamorous, is going downhill in terms of maintenance and decor. The bed is still nice - the heavenly bed- but the decor seems antiquated. The floors are not controlled by key access so security is not great. The staff service is so-so. The pool is good, good length so you can...

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Helpful?
Thank Sheana C
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay , and we assure you that the necessary action of maintenance and service improvement will be conducted immediately. We thank you for your kind...

Macau, China
Reviewed 3 August 2016 via mobile

This Hotel needs a renovation badly as the facility is getting old . The carpet in the room and hall is not presentable with very bad aspects . Under the brand name of luxury collection is not a match . The Italian restaurant located on the 38th floor is little to desire . One gets no value for the price...

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2Thank fedtnt
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience, and we assure you that the necessary action of renovation will be conducted immediately. We thank you for your kind concern and comment with...

London, United Kingdom
Reviewed 31 July 2016

We stayed at the hotel from July15-19 2016 and found it to be superb. The Hongta was in a great location and there is a train station in walking distance. The hotel rooms were both clean, of a good size and well maintained – the hotel lived up to its name as a member of the Luxury Collection Hotel group....

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Thank ayaz k
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

chicago, il
Reviewed 25 July 2016

One major difference in hotel accommodations between the US and Asia, is the food and service. Fortunately I receive free breakfast with my hotel stays. The quality and quantity of food offered in Asian hotels, especially in China, far surpass those of the domestic counterparts. Such was the case at the Hongta Hotel. I spent an entire week there, eating...

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Helpful?
Thank dc1229
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in October. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Luxembourg City, Luxembourg
Reviewed 25 July 2016 via mobile

I have stayed at the Hongta (formerly the St. Regis) many times since 2009 , held meetings there and larger employee functions. Altogether we have hundreds of room nights at this property . A few years ago the owners dropped the St. Regis name and one assumes the management fees AND the expertise that came with those fees. Since that...

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Helpful?
1Thank Bill R
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience during your stay here. About the staff service you mentioned, we will attach great importance and strengthen staff training program. For the quality of...

Reviewed 19 July 2016 via mobile

I have been staying in Shanghai 15 times this year for periods of 3 to 15 days. Our company never booked at Hongta SPG hotel but we wanted to try it out in view of good offer. Upon arrival it was impossible to address the staff because contrary to any other hotel in China none of the staff spoke English....

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2Thank CaptainMorgan68
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience of clothing damage during your stay here, and we assure you that the necessary action of service improvement will be conducted immediately. We thank...

Shanghai Region, China
Reviewed 17 July 2016

For the price I would expect at least half decent service for at least five minutes while we check in. When we arrived the reception was empty save for the 5 members of staff crowded at one desk, actively ignoring us. Once we were attended to, they didn't seem particularly happy that we were there, disrupting their conversation. The room...

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Helpful?
Thank akeyaranu
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience due to service problem, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you for your...

HK
Reviewed 24 June 2016 via mobile

Breakfast very bad and crowded. Service very bad Send courier parcel by SF was charge too expensive, cost B $75. Send same parcel again in Sheraton just cost RMB $25. Can you image somebody did wrong??? Location are ok. The weekend rate too high, better choose other hotel. Seems everybody says this hotel are ok, but it's wrong, not worth....

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1Thank Kevin17K
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear SPG Gold member, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience of breakfast and service, and we assure you that the necessary action of improvement will be conducted immediately. We thank you for your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: No 889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Region: China > Shanghai Region > Shanghai
Price Range: £102 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
Reservation Options:
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Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#34 Business Hotel in Shanghai
#39 Spa Hotel in Shanghai
#45 Family Hotel in Shanghai
#53 Romantic Hotel in Shanghai
#65 Luxury Hotel in Shanghai
#127 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Hongta Hotel, A Luxury Collection Hotel, Shanghai staff and other travellers.
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Questions? Get answers from The Hongta Hotel, A Luxury Collection Hotel, Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are nice and quiet”
 of 5 bubbles 322anthonyb, 5 Nov 2016 | Read review
“Most clients seemed to be business people, but just in case, ask for non-adjoining room, high floor”
 of 5 bubbles dc1229, 25 Jul 2016 | Read review
“Higher floor with a view”
 of 5 bubbles 428xuy, 5 May 2016 | Read review
“Book a room on the executive floor”
 of 5 bubbles AndyM290670, 3 May 2016 | Read review
“The higher the better (but apparently also more expensive ?)”
 of 5 bubbles guidoh831, 29 Apr 2016 | Read review
5 of 5