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Grand Hyatt Shanghai

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Certificate of Excellence


Certificate of Excellence
Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away.
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Property amenities
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
Great View
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Popular mentions
Stayed for 2 nights on a recent business trip. Rooms (got upgraded to a rather sizeable one with river views) is impressive with all what you would expect. Bathroom a bit uberdesigned and some things get a bit in the way of practicality (towel hanger on the outside of an
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This hotel was wonderful and the staff were great and attentive. Hotel is in heart of Shanghai with lots of shops and restaurants close by. Easy access to pedestrian street and museums. Best views in Shanghai.
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Review collected in partnership with Hyatt Hotels
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded yesterday
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor. Your feedback about our staff and their service will be shared throughout the hotel, which will certainly motivate our colleagues. We are fortunate to receive positive feedback about our hotel. We hope you will have a chance to experience more on your next visit! Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
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Everytime I visit Shanghai, I always stay at Grand Hyatt, although it's a very aged building, but I love the ambience here. Food is lovely, Canton is my favorite restaurant, love all the authentic Cantonese dishes out there, nothing extra but simply the best flavor, absolutely
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Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded yesterday
Dear Guest, Many thanks for sharing your review of your recent stay with us. We are thrilled to know how much you enjoyed your stay. As we strive to create memorable hotel experiences for all of our guests, we very much appreciate your recognition of our hotel food and beverage. Canton is one of the most recognized Cantonese restaurants in Shanghai, offering an elegant and trendy dining environment with panoramic views of the Bund. Thank you again for your kind comments about the food we provide. We look forward to welcoming you back soon for another memorable stay. Best regards, Grand Hyatt Shanghai
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Decent Hyatt hotel in Shanghai. Everything works well, nice rooms and located way up in the stars with great views .. lacks the finesse of the Park Hyatt (across the road from the Park Hyatt) ... avoid the restaurants - service is a joke (comedy of errors) and way too expensive
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Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded yesterday
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments, and shared with relevant department to work towards the better quality of service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback in order for us to further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
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comfortable, good location, easy to check in and out. room is big and nice facilities there, clean overall. Very good location, handy to do business if you are visiting business clients located in Lu Jiazhui area. prices are reasonable and staff are friendly and hopeful. I was
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Review collected in partnership with Hyatt Hotels
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 5 days ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are fortunate to receive your positive feedback about our hotel. Grand Hyatt Shanghai remains as the landmark destination of Shanghai’s business hub and we provide sophisticated global business and leisure travelers with upscale accommodations. At Hyatt, it is our aim to make sure our guests leave feeling better than when they arrived. We will also sincerely consider your kind advice and make improvement to the area you point out. We will keep developing our service and products to ensure that valued guests such as yourself have the best experience at all times. We are looking forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
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Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Shanghai
The River View King Room at the Grand Hyatt Shanghai
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Shanghai
The Club Deluxe King Room with View at the Grand Hyatt Shanghai
Bedroom, queen bed
view from my room
Photo provided by managementGrand Hyatt Shanghai
Free wifi in the room?
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Free wifi in the room?
Club Room yes, Standard I don't know.
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Have you got pick up service from airport to hotel?
Dear xiaomeiiii Thank you for your inquiry, pleased to inform that we have airport pick up service with additional charge: starting from CNY 850 for Pudong International Airport pickup, and from CNY 650 for Hongqiao Airport pickup. You may get more detail information and asily book your hotel limousine service via hotel website. Thank you and best regards, Irene
1 vote
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This is a question for Grand Hyatt Shanghai. I made an agreement with them. I don't decide their room policy and they don't decide my company policy. Email them or call. Its not the cheapest place to stay. If an extra charge is a make or break issue, check out other places I reviewed for Shanghai.
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Are breakfast included in the charge of room rate?
If you book a club room you get breakfast in the club. Very good ! Or book a room with breakfast. Both good choices. Great hotel.
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"Best view rooms or the deluxe view rooms or higher larger view rooms."
"high floors"
"Sperb view from the higher floors."
"Great city views"
"Rooms with the Oriental Pearl View, not too high as the weather in Shanghai gets hazy time to time and will blocked the scenic view."
US$177 - US$415 (Based on Average Rates for a Standard Room)
上海金茂君悦大酒店grand hyatt shanghai hotel shanghaishanghai grand hyatthyatt shanghaishanghai hyatt
ChinaShanghai RegionShanghaiLujiazuiPudong
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