We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Shanghai

Visit hotel website
Traveller (1800)
360
Panoramas (18)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away.
Read more
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
2,694Reviews
2,160Photos
15Q+A
100Room tips
Traveller rating
  • 1,618
  • 767
  • 215
  • 58
  • 36
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Overall a great stay! Hotel is in a great location - in the heart of Pudong area, convenient going to anywhere. Staff very welcoming and accommodating. Been Hyatt Globalist and enjoyed the last long stay included a Chinese Nee Year in the middle - thanks Grand Hyatt Shanghai.
Read more
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We truly appreciate your kind comments on our great location and the professional service we provide. Grand Hyatt Shanghai always tries to give you a world of grand possibilities with luxury accommodation, dining and recreation. We will continue to work hard to bring you the perfect experience. Wishing you a happy Chinese New Year and look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
Read more
Grand Hyatt in Shanghai continues to deliver a consistent and pleasant experience after many years of being in the business. Something to be said about an establishment that can maintain quality in a market as competitive as Shanghai.
Read more
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are constantly striving to provide our guests with the utmost comfort and service, and we want to thank you for your support of our hotel and for the encouraging feedback. This will definitely go a long way with the team. Wishing you a happy Chinese New Year and look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
Read more
Spacious rooms, great food and sitting right at the financial district of pudong Shanghai. This is a great business hotel for travel. We booked ourselves in a room with lounge access - that's a great value add, especially when you wanted a quiet place over breakfast for morning
Read more
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation on our hotel facilities and the service. Grand Hyatt Shanghai remains as the landmark destination of Shanghai’s business hub and we provide sophisticated global business and leisure travelers with upscale accommodations. All of your affirmation to our hotel is the greatest encouragement to us. Wishing you a happy Chinese New Year and look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
Read more
Nice decor and spacious. Has been refurbished and can't tell the hotel has been operating for 20 years. Good customer services and flexible for late checkout as I came with my 80 years old dad. Prime location in Pudong. Good breakfast selection
Read more
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are constantly striving to provide our guests with the utmost comfort and service, and we truly appreciate your kind compliments about our room amenities, rich breakfast and the professional service we provide. This will definitely go a long way with the team. At Hyatt, it is our aim to make sure our guests leave feeling better than when they arrived. Wishing you a happy Chinese New Year and look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
Read more
+1
How often do you pull into the driveway of a hotel and you are told to check in on the 54th floor? I thought I misunderstood the instructions. But it was accurate. The Jim Mao tower used to be China's tallest building until 2007. The hotel itself was the tallest hotel in the
Read more
Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 6 days ago
Dear Guest, Thank you for posting your review about your stay with us. We also truly appreciate your kind compliments about our room amenities, rich breakfast and the professional service we provide. We will also certainly continue to strive for higher service standards in the areas where we have fallen short. Please rest assured that our hotel would continue to make every effort to ensure that valued guests such as yourself have the best experience at all times. Thank you once again for taking the time to provide us with your invaluable feedback. Wishing you a happy Chinese New Year and we are looking forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
View from my room (74th floor)
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Shanghai
The River View King Room at the Grand Hyatt Shanghai
Bedroom, queen bed
view from my room
PreviousNext
123456149
Free wifi in the room?
yes:)
0 votes
Show all answers
Free wifi in the room?
Club Room yes, Standard I don't know.
0 votes
Show all answers
Dear xiaomeiiii Thank you for your inquiry, pleased to inform that we have airport pick up service with additional charge: starting from CNY 850 for Pudong International Airport pickup, and from CNY 650 for Hongqiao Airport pickup. You may get more detail information and asily book your hotel limousine service via hotel website. Thank you and best regards, Irene
1 vote
Show all answers
This is a question for Grand Hyatt Shanghai. I made an agreement with them. I don't decide their room policy and they don't decide my company policy. Email them or call. Its not the cheapest place to stay. If an extra charge is a make or break issue, check out other places I reviewed for Shanghai.
0 votes
Show all answers
If you book a club room you get breakfast in the club. Very good ! Or book a room with breakfast. Both good choices. Great hotel.
0 votes
Show all answers
PreviousNext
123
"high floors"
"Sperb view from the higher floors."
"Great city views"
"Rooms with the Oriental Pearl View, not too high as the weather in Shanghai gets hazy time to time and will blocked the scenic view."
"Rooms start on the 55th floor, so all of them have a great view"
PreviousNext
12345620
PRICE RANGE
US$200 - US$293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海金茂君悦大酒店grand hyatt shanghai hotel shanghaishanghai grand hyatthyatt shanghaishanghai hyatt
LOCATION
ChinaShanghai RegionShanghaiLujiazuiPudong
NUMBER OF ROOMS
548
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing