City Hotel Shanghai
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City Hotel Shanghai

No.5-7 Shanxi South Road, Huangpu District, Shanghai 200020 China
Traveller (169)
Dining (9)
Pool & Beach (1)

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About

3.5
#311 of 2,569 hotels in Shanghai
4.1 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.5 of 5 bubbles
Value

City Hotel Shanghai is an excellent choice for travellers visiting Shanghai, offering many helpful amenities designed to enhance your stay.

As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, a concierge, and room service while staying at City Shanghai. In addition, City Hotel Shanghai offers a pool and a lounge, which will help make your Shanghai trip additionally gratifying. And, as an added convenience, there is paid public parking available nearby.

For those interested in checking out popular landmarks while visiting Shanghai, City Shanghai is located a short distance from Jing'an Temple (0.7 mi) and Jade Buddha Temple (1.5 mi).

While in Shanghai be sure to experience local lobster favourites at Mr & Mrs Bund-Modern Eatery by Paul Pairet, Hakkasan, or Mercato.

Shanghai is also known for some great ancient ruins, including Shanghai Ancient City Wall and Chin Grant Yang Temple, which are not too far from City Hotel Shanghai.

Enjoy your stay in Shanghai!

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Sauna
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
Telephone
VIP room facilities
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Languages Spoken
English, Chinese, Japanese

Location

No.5-7 Shanxi South Road, Huangpu District, Shanghai 200020 China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Pu Dong Airport
21.4 mi
See all flights
Hongqiao Airport
West Nanjing Road
11 minShanghai Metro
326Reviews5Q+A26Room tips

Reviews
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Detailed Reviews
GrandTour26208 wrote a review Apr 2005
Seattle, WA
4.0 of 5 bubbles
This is a nice hotel that is within walking or short cab distance from almost everywhere we went in Shanghai. The common areas are beautiful and the rooms are above average (mine was a little worn, but clean). One thing I liked about this hotel is that I could open the window in my room. The internet connection in room was fine, and they have a business center that can help with a variety of services. Breakfast was included with the room and they had a wide selection of Asian and European foods.

My only complaint is that the staff doesn't speak English well enough to consistently get you the food, information, or directions that you need. The supervisors can help, but we had a few mis-ques that were annoying.
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Date of stay: March 2005
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
xxx X wrote a review Mar 2006
4.0 of 5 bubbles
I was amazed at the helpfull nature of the staff and there willingness to try to speak english. I was a few months pregnant and the breakfast did more than needed to satisfy me and the baby, it was varied and great. We Only stayed 2 nights back in April 05 and its ideal location to the famed fashion market and Yu Yen gardens was great. Will be going back to Shanghai again in March 06 and will definatly stay in the this hotel.Did not realise till leaving there is a cash machine in the lobby tucked away round the corner, so much easier than trying to change sterling at the desk.Forgot to submit review last year!
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Date of stay: April 2005
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
izzik wrote a review Jun 2006
Chicago, Illinois
4.0 of 5 bubbles
I booked a 3 night stay here via Travelocity - deluxe room was reasonably priced at 104 USD per night. This was attractive compared to the chain hotels whose rates were at least 50% more. The location is in the French Concession on a main road with lots of boutiques and little shops. About 4 blocks from the metro stop (Shan Xi road), which is a huge shopping area as well. Safe area at night - no problems walking alone or getting a taxi.

The front desk staff speak reasonable English and buffet breakfast was included in my room rate, which was convenient. Food was average with a selection of western and Asian choices.

There are only a couple floors that are non-smoking (4?) and the room was very clean. The bed was a little low (no boxspring) but nice and firm mattress with lots of pillows. Bottled water (2) was provided in the bathroom and replenished daily - which I needed for brushing my teeth (don't drink the tap water!). The light system was a bit complex to deal with - I could not find a setting to shut of all the lights for bedtime. In the end, I simply removed the room key from the power setting at the door.

The crowd at the hotel appeared to be mostly tour groups from Europe and parts of Asia, with the occasional vacationing couple. Would stay here again if the rates were still relatively reasonable.
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Date of stay: May 2006
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy A wrote a review Oct 2023
2.0 of 5 bubbles
Their listing on Agoda said the “executive room” we booked had 1 king bed and 2 single beds. As we were 3 adults, this was an important consideration for us in choosing the hotel. However, when we checked in, the room they gave us only had 2 single beds and 1 folding/extra bed. They said the listing was wrong and there is no such configuration in the whole hotel despite what the Agoda booking confirmation clearly said. Only after almost 1 hour of back and forth did they offer us a bigger room with 1 king bed and 1 folding/extra bed. (If you check Agoda listing now, the “executive room” has been updated to only say 1 king bed.)

After all that, upon checkout, we were informed that we will no longer get back the 300RMB we paid as deposit without offering much of an explanation. We no longer contested this since we wanted to leave as soon as possible.

On the whole, a stressful and disappointing experience at this hotel.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gingcong s wrote a review Dec 2023
Antwerp, Belgium
5.0 of 5 bubbles
The hotel is nice and good location. Closed the Metro station nr 1, 10,12. The room is big and comfort. The reception are friendly and helpful. The price is cheaper than others. Surrounding are full of restaurants and boutiques shops. The famous shopping street Huahai road is jus 5 minutes to walk.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Luxe room is better, because new renovation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raikesend wrote a review Nov 2005
Skipton, United Kingdom
5.0 of 5 bubbles
I didn't want to pay lots of money and some hotels are now very expensive and not very Chinese. I took a suite at City which cost $160 ish. I was very pleased with it. It's Chinese and whilst room service doesn't always come exactly as ordered, they will immediately go fetch bits you wanted with a willing heart. I stayed for 6 nights and found the staff friendly, helpful and will refuse a tip if offered! It is well situated to see the sites. It made my trip really enjoyable and will use it again because it's Shanghai, some of the other hotels,you could be anywhere in the world.
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Date of stay: November 2005
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan E wrote a review Feb 2006
New Jersey
3.0 of 5 bubbles
I was surprised to see this hotel rated as only 2 stars, perhaps because I stayed in an "executive" room on a nonsmoking floor. I would give it 3 stars, and would stay there again.

I had one serious problem, which was that the room smelled of sewage the first night. However, the smell was gone by the next morning and did not return except faintly in the bathroom from time to time. I suspect that if I had complained they would have moved me to another room.

The room was nicely decorated and clean, if a bit small. The free internet connection worked well, though I would recommend leaving your computer off or disconnecting it from net when unattended. Note that internet is free in executive rooms, and costs extra in other rooms. The internet fee almost equals the difference between a deluxe and executive room, so you might as well go for the executive level if you want internet access.

The light switches by the bed were a little illogical -- the left-hand switch operated the right-hand light and vice versa. English TV channels are minimal. Sound insulation seemed good, and you can open the windows slightly even though it's a high rise. The location is convenient to most of downtown Shanghai.

The included buffet breakfast is reasonable quality and presents limitless opportunities for stuffing yourself. The Western food doesn't vary much from day to day, but the Chinese dishes seemed to change more. I didn't sample the other food.

The staff is friendly, but the level of English is uneven. I had better luck face to face than on the phone.

The executive room rate includes free laundry service for one tee-shirt. I found out later that this is per *stay*, not per day, which seems stingy for a long stay.
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Date of stay: January 2006
4.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PenDreighton wrote a review Jul 2014
Chengdu, China
4.0 of 5 bubbles
This is a cheap and cheerful hotel not too far from the tourist mecca of Xin Tian Di in Shanghai. Its unpretentious and extremely good value. Rooms clean, comfortable but a bit on the small side. Its not a 5-star but it doesn't pretend to be and instead of paying a fortune at a higher star hotel this is an excellent option if you are looking for a place to lay your head after a nights entertainment or if you are on a quick business trip. Downside is getting a taxi - especially if it is raining heavily (as it was when we were there). Despite the claim on another booking sites map that it was .3 kms away from Xin Tian Di, it is in fact about 4kms from the dining centre and isn't walkable from the hotel unless you want a long walk. Couple of small grizzles but nothing major - no shower mat for the bath/shower making it a bit slippery taking a shower and the staff didn't have or even know what an extension cord was but these are are small issues when you are only paying around 400RMB for a night. Basically if you are looking for a cost effective option for Shanghai then this place well and truly fits the bill.
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Date of stay: June 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kinsey101 wrote a review May 2010
Dublin, Ireland
1.0 of 5 bubbles
Hi -- I stayed in this hotel in May of 2010. I am a seasoned traveller and I am not a fussy person in any way and either is my girlfriend, but this place drove me so mad that I had to write a review. Allow me to explain - the hotel itself is overpriced, not just for the rooms but for everything else - food / drink / internet. The quality of the rooms are poor - the one we stayed in was supposedly a delux room but it certainly didn't feel like one. The bathroom was small, not particularly tidy and not particularly clean. On the night I stayed there both myself and my girlfriend were devoured by mosquitoes in the room - it gets worse - neither the refrigerator or the air conditioning was working.

During the night as I could not sleep I went downstairs to ask for a glass of wine thinking it might help put me to sleep - the wine is approx 8 euro per glass ( kind of steep) and was corked - horrendous stuff. You would wash your car with it, it was that bad. As the language barrier is so large it is basically not worth complaining, as no one understands you either way.

The next morning when checking out I told the manager on duty (Tony) about the problems we had - mosquitos, fridge and air conditioning. He replied simply that he would pass my comments onto the appropriate person. I told him I could not care less about whether he passed them on or not - and that I wanted a significant discount - i was offered the equivalent of a 9 euro discount ----- the original price for the room was over 100 euro. Needless to say, I will never go back to this hotel, and I would recommend that you give this place a miss. It is a total dump.

Peter, ireland
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Date of stay: May 2010
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flyer2856 wrote a review May 2006
Helsinki/Finland
4.0 of 5 bubbles
Shanghai City Hotel was a positive suprise for me and my mom who really expected just a shabby 2-3 star hotel. The hotel has recently been renovated and everything was new and clean.The staff where very friendly and did indeed speak english. At least so much that we where able to conduct our buissness and the needed services e.g. getting a taxi, adresses written in Chinese, using internet,exchanging money. Certainly the hotel is worth more than 3 stars, it is if not a 4 star at least 3++. The price is very cheap compared to what I would rate the hotel and the location couldn`t be better. 5-10min walk to nearest metro station(Shanxinan road) and taxis always waiting outsaid the hotel. The "doorman" always very polite greets you and asks if you need a taxi.Then he goes and gets it for you and even tells the driver in Chinese where you want to go. Be sure to take the hotels card, on which it reads in Chinese the adress of the hotel, whith you when you go by taxi so that you can show it to the driver when you come back. We stayd 6 nights in the hotel, booked by the internet the superior room, whitout breakfast. (Cost about 200 euros/person)Everything went smoothly, we even tryed the brekfast for a couple of mornings and where very pleast whith it. I would certainly use this hotel again when returning to Shanghai. It was cheap, well located,(just beside Hengshang Moller Villa) clean, renewed, friendly and just 5-10 min walk to Nanjing or Huihai shopping street, metro or Xiangyang "fake market". Sadly the fake market will be moving to some other location in July 2006.
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Date of stay: May 2006
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mahipmarwaha asked a question Oct 2018
New Delhi, India1 contribution1 helpful vote
Hi just quickly wanna know if guests are allowed in the room?
Answer from LewNY
Armonk, New York129 contributions25 helpful votes
Hi, I am sure guests are allowed. Unless you want to bring in a huge crowd and host a huge, loud party. :)
Answer from Edward L
Bristol, United Kingdom81 contributions49 helpful votes
I have stayed there several times and never had any problems.
Answer from Sebastien G
Bassenthwaite, United Kingdom110 contributions15 helpful votes
Hi Astrid, From what i remember theirs lugagge room or storage so you should be fine. have fun, sebas
Front D asked a question Nov 2015
Torrey, Utah1 contribution
Are there hair dryers in the rooms?
gingcong s wrote a tip Dec 2023
Antwerp, Belgium217 contributions89 helpful votes
5.0 of 5 bubbles
"Luxe room is better, because new renovation."
Read full review
Scott Johnson wrote a tip Jan 2019
Cheshire, United Kingdom177 contributions103 helpful votes
5.0 of 5 bubbles
"ask to over look the Muller Villa"
Read full review
ChrisfromLondon wrote a tip Jan 2018
London265 contributions227 helpful votes
4.0 of 5 bubbles
"for quiet, as for the corner far away from the elevators"
Read full review
Tina N wrote a tip Nov 2017
Vancouver, Canada73 contributions92 helpful votes
3.0 of 5 bubbles
"Higher rooms provide better view"
Read full review
AnFulu wrote a tip Aug 2017
Zurich, Switzerland36 contributions13 helpful votes
1.0 of 5 bubbles
"book another one!"
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
£35 - £50 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海城市酒店, shanghai city hotel, city shanghai, city hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Former French Concession / Jing'an
NUMBER OF ROOMS
270
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CITY HOTEL SHANGHAI - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about City Hotel Shanghai
Which popular attractions are close to City Hotel Shanghai?
Nearby attractions include Shanghai Acrobatic Dome (0.1 miles), Shanghai Exhibition Center (0.3 miles), and Moller Residence (0.00 miles).
What are some of the property amenities at City Hotel Shanghai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at City Hotel Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at City Hotel Shanghai?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to City Hotel Shanghai?
Conveniently located restaurants include D.SH.D (MaoMing South Road), Palatino Roman Cuisine, and Maya (Sifang New Town).
Are there opportunities to exercise at City Hotel Shanghai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at City Hotel Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does City Hotel Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Hotel Shanghai?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to City Hotel Shanghai?
Many travellers enjoy visiting Jing'an Temple (0.7 miles), Shanghai Temple Of the Town God (Chenghung Miao) (2.1 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (1.1 miles).
Is City Hotel Shanghai accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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