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Pudong Shangri-La, East Shanghai

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#19 of 4,670 Hotels in Shanghai
Certificate of Excellence
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Pudong Shangri-La, East Shanghai
Pudong Shangri-La, East Shanghai
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2,908 Reviews from our TripAdvisor Community

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Showing 1,380: English reviews
Kolkata (Calcutta), India
Reviewed yesterday NEW

Its located near the central business district near to the malls and the river view is nice. The breakfast has quite nice spread. The staff is helpful and understand and communicates well in english. It a nice spread out rooms and the club class rooms has lots of priviledge check it while checking in. The Gym is nice and spacious....

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Helpful?
Thank Debnil
Hong Kong, China
Reviewed 2 days ago NEWvia mobile

Service was ok and rooms are large. Good location for expat as close to big malls like IFC which u can get anything u need. Need more attention with staff as even with the "do not disturb" sign on, people enter my room for housekeeping and forgot to turn the "do not disturb" sign on again when leaving

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Helpful?
Thank vl_123dw
manila
Reviewed 1 week ago

Was there early January and had the dinner buffet , it was mediocre at best . Selection was somewhat poor and definitely quite limited and the quality was so-so on most dishes. Not in the same league as other Shang buffets in Asia . I definitely wont be going back to THIS Shang !

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Helpful?
Thank ml_gwi
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear ml_gwi, Thank you for having dinner at Yi Cafe recently. As a frequent contributor I appreciate you taking the time to review us. I am very sorry that we failed to live up to our brand and to your expectations. I can assure you that we are better that this and would like you to contact me at stella.gu@shangri-la.com...

Rancho Cucamonga
Reviewed 1 week ago

This hotel, from the moment I arrived, was excellent. I walked in through the spinning door and smelled the aroma of peace and tranquility. I was greeted by a nice young man who welcomed me and asked if i needed help with my luggage. I asked where the club lounge was and he walked me to the elevator with a...

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Helpful?
Thank Noah7
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Noah7, Thank you for your choosing Pudong Shangri-La, East Shanghai as the residence of choice on your recent stay, and for taking the time to share this heartfelt review here with us. We are absolutely delighted to hear you enjoyed the warm hospitality of our team at the Club Horizon Lounge, as well as the elegant room with magnificent...

Malvern Wells, United Kingdom
Reviewed 2 weeks ago

My wife and I recently stayed at the hotel for a week during Dec 16' and was really pleased with the way the Shangri-La team looked after us. The food was excellent with a great variety, in fact the widest variety we've seen throughout all our travels. Any questions we had were answered very well and enthusiastically. Really enjoyed our...

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Helpful?
Thank 97robc
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear 97robc, Thank you for choosing the Pudong Shangri-La for your recent visit to Shanghai. As a frequent traveler to our hotel I appreciate you taking the time to review us on Trip Advisor. I am thrilled you had another amazing stay with us and our team went above and beyond to create a memorable and lasting experience. I hope...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

The rooms are old and the furnitures are damage. The pillows are too soft and the sheets are dirty. This is not expected of Shangrila. The breakfast spread is wide but the taste is average. The staffs ranging from the restaurant to the concerige are not attentive and are unable to handle stress and high volume, I stayed during the...

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Helpful?
Thank Fionanss
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Fionanss, Thank you for staying at the Pudong Shangri-La for your visit to Shanghai. As a level 5 Contributor I appreciate you taking the time to review us. I am very sorry that we failed to live up to our brand and to your expectations. I can assure you that we are better that this and would like you...

germany
Reviewed 2 weeks ago

This hotel is well located, there are many shopping opportunities around. Upper floor rooms have great views of Shanghai, the breakfast offers many varied options and the staff is very attentive to one's needs.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Alberich
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Alberich, Thank you for choosing the Pudong Shangri-La for your visit to Shanghai. As a frequent traveler I appreciate you taking the time to write your review on Trip Advisor. I am thrilled you had a great stay with us and enjoyed our breakfast in Yi Cafe and attentive service. Thank you again for your wonderful feedback and I...

Singapore, Singapore
Reviewed 2 weeks ago

We stayed here for 4d3n. This place is located close to shopping malls, plentiful of food choices around and we definitely love the room! We had the view of the bund from the room. Room is huge, comfortable beddings. We had a great stay here

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Helpful?
Thank miclooi
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear miclooi, Thank you for choosing the Pudong Shangri-La for your recent visit to Shanghai. As a frequent traveler I appreciate you taking the time to review us on Trip Advisor. I am thrilled you had a great stay with us. I hope we have the opportunity to welcome you back to the Pudong Shangri-La in the near future. Warmest...

Reviewed 3 weeks ago via mobile

I really love this place . It is an elegant place with great attentive staff . The buffet was western and Chinese , great selection , quality food and pastries . There is an ATM In the lobby . The hotel is across two big malls for shopping and connected to the subway line . They gave me a map...

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Helpful?
Thank Marie K
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Marie K, Thank you for choosing the Pudong Shangri-La for your recent visit to Shanghai. As a frequent traveler to our hotel I appreciate you taking the time to review us on Trip Advisor. I am thrilled you had another amazing stay with us and our team went above and beyond to create a memorable and lasting experience. I...

Mumbai (Bombay), India
Reviewed 3 weeks ago

I stayed at this hotel during my business trip to Shanghai in November 2016. The hotel is luxurious and offers rooms with a great view of bund and river. Very close to Pearl tower, One can choose to take a walk along with bund in the evening which is just a few minutes walk away from the hotel! Restaurant at...

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Helpful?
Thank Agrawal_Mukul
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Agrawal_Mukul, Thank you for choosing the Pudong Shangri-La again for your most visit to Shanghai. As a frequent traveler and reviewer on Trip Advisor I appreciate you taking the time to write your review. I am delighted to hear that you had a fantastic stay with us and enjoyed our amazing views and delicious food. I look forward to...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention. ... more   less 

Additional Information about Pudong Shangri-La, East Shanghai

Address: No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: £174 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pudong Shangri-La, East Shanghai 5*
Number of rooms: 952
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Ctrip TA, Agoda, Priceline, Travelocity and Jetsetter so you can book your Pudong Shangri-La, East Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pudong Shangri-La Shanghai Hotel Shanghai
Pudong Shangri La Hotel Shanghai
Shangri La Shanghai
Hotel Style:
#13 Romantic Hotel in Shanghai
#17 Business Hotel in Shanghai
#19 Luxury Hotel in Shanghai
#23 Family Hotel in Shanghai
#170 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pudong Shangri-La, East Shanghai staff and other travellers.
5 questions
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Wakefield, United Kingdom
2 months ago
Burbank, California
7 months ago

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Questions? Get answers from Pudong Shangri-La, East Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view upper floor club floor”
 of 5 bubbles Debnil, 17 Jan 2017 | Read review
“Book a Horizon club room, the service is great and you get access to the benefits :)”
 of 5 bubbles Noah7, 5 Jan 2017 | Read review
“Higher floor rooms with River/Bund view”
 of 5 bubbles Agrawal_Mukul, 24 Dec 2016 | Read review
“Some of rooms adjacent to lift cavity and it can distrub you if you are a light sleeper.”
 of 5 bubbles andreolivier, 12 Dec 2016 | Read review
“Better stick to the "newer wing" called Grand Tower and Bund View...”
 of 5 bubbles clubikon, 7 Dec 2016 | Read review
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