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Pudong Shangri-La, East Shanghai

  • Free Wifi
  • Pool
  • Restaurant
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2,933 Reviews from our TripAdvisor Community

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Showing 1,398: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEW

Everything is as expected from a Shangri-La. Prompt, precise and service with a smile. And the views of the river and the Bund are charming. Forget not to go up to the Jade on 36th get those amazing views.

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Thank masug
Reviewed 5 days ago NEW

I always stay at the Pudong Shangri-La Hotel when in Shanghai. Great rooms, if you are lucky with a river view towards The Bund, fantastic and never-ending hospitality from the staff, and an overall feeling of being welcome and cared for.

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Thank Henrik S
Reviewed 1 week ago NEW

The room service is good, with prompt service to requests. Our room is at the corner, with beautiful views of the Bund and Oriental pearl tower. Moreover, the hotel is located near the international convention center.

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Thank Feng-Chiao T
Reviewed 1 week ago

As always, we staid in one of the club floors bund view rooms (Horizon Club), because this rooms have a lot of space and a beautiful view over the bund. The rooms a very comfortable with a big bed and living room, a big bat room and a separate closet room. In this room rate you can use the Club...

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Thank Claudia M
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Claudia M, Thank you for choosing the Pudong Shangri-La for your recent visit to Shanghai. As a frequent traveler I appreciate you taking the time to review us on Trip Advisor. I am thrilled you had a great stay with us. I hope we have the opportunity to welcome you back to the Pudong Shangri-La in the near future....

Reviewed 1 week ago via mobile

Very nice hotel in a very good area! Nice big rooms with a great view. Staff was great too! All very friendly and welcoming! Plus you have a lot of things to do. From gym, swimming pool, spa and even massages in you room your room (big thanks to Linda for the great massage! 😜), all was great!

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Thank mohraak m
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear mohraak m, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent visit to Shanghai and for taking the time to share your thoughts. We are delighted that you took time to enjoy the facilities of our gym and the pool. We look forward to welcoming you back again soon. Kind regards, Stella Gu Director of Communications

Wuxi, China
Reviewed 1 week ago

the hotel was full and I was upgraded to a Suite with full Horizon club access. The Horizon experience is the best! This hotel has two towers, the River Tower and the grand tower. They are both very nice, the grand tower is more modern and the river tower is more elegant. If you are willing to pay for luxury...

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Thank gsdgary
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear gsdgary, Thank you for choosing the Pudong Shangri-La for your recent visit to Shanghai. As a frequent traveler I appreciate you taking the time to review us on Trip Advisor. I am thrilled you had a great stay with us. I hope we have the opportunity to welcome you back to the Pudong Shangri-La in the near future. Warmest...

Shanghai
Reviewed 1 week ago

We arrived just after 4pm to be told our room wasn't ready and we would have to wait an hour even though advertised check-in is 2pm. We were told we could sit in the lounge - no refreshment or apology offered. We were also told that the cot we had booked for our 2 year daughter wasn't available as the...

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Thank GraemeShanghai
Shanghai, China
Reviewed 2 weeks ago

My husband and I stayed here for 1 night during the September break. We had a beautiful view overlooking the Huangpu River that made us more than happy to not leave the room. The room was well equipped with a comfortable bed (and I was heavily pregnant at this time, this was extremely important to me!), a bath with TV,...

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Thank HilaryBeth88
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear HilaryBeth88, Thank you for your choosing Pudong Shangri-La, East Shanghai as the residence of choice on your recent stay, and for taking the time to share your thoughts with us. We are absolutely delighted to hear you enjoyed the stunnning view and comfort of your room as well as the warm hospitality of our team at the Club Horizon...

New Jersey
Reviewed 2 weeks ago

Have always enjoyed staying at Shangri-La hotels. Room was very nice although furniture is starting to show signs of wear. Tried to use the Concierge several times but could not get anyone that had a good command of English. Odd for a top tier hotel

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Thank vppro
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear vppro, Thank you for choosing the Pudong Shangri-La Hotel for your recent visit to Shanghai. I would also like to thank you for taking the time to provide us with your valuable feedback. Your comments have been well noted and we are working on the aspects that you have mentioned in order to make our customers more satisfied with...

Cape Town Central, South Africa
Reviewed 2 weeks ago via mobile

I stay here whenever in Shanghai as our offices are close by. It's a very nice hotel with an excellent, if usually very busy, breakfast buffet. I don't tend to eat here in the evenings as you can get better and cheaper close by. It has Absolutely everything you need for a business trip and always friendly and helpful staff....

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Thank Matthew B
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Matthew B, Thank you for choosing Pudong Shangri-La, East Shanghai as your preferred hotel during your visit to Shanghai. We are delighted to hear of your positive experience at the Horizon Club and with our team members who go above and beyond to ensure guests a memorable stay each time. We do hope to have the pleasure of welcoming...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention. ... more   less 

Additional Information about Pudong Shangri-La, East Shanghai

Address: No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: £155 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pudong Shangri-La, East Shanghai 5*
Number of rooms: 952
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Expedia, Booking.com, Ctrip TA, Priceline and Jetsetter so you can book your Pudong Shangri-La, East Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pudong Shangri-La Shanghai Hotel Shanghai
Pudong Shangri La Hotel Shanghai
Shangri La Shanghai
Hotel Style:
#13 Romantic Hotel in Shanghai
#17 Business Hotel in Shanghai
#18 Luxury Hotel in Shanghai
#23 Family Hotel in Shanghai
#164 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pudong Shangri-La, East Shanghai staff and other travellers.
5 questions
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Wakefield, United Kingdom
4 months ago
Burbank, California
8 months ago

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Questions? Get answers from Pudong Shangri-La, East Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for bund view”
 of 5 bubbles C7299VXclaudiam, 20 Feb 2017 | Read review
“The older builder has a better veiw of the river.”
 of 5 bubbles songc731, 21 Jan 2017 | Read review
“Try to get a room, high up and over looking the river.”
 of 5 bubbles Eyekaytoo, 20 Jan 2017 | Read review
“River view upper floor club floor”
 of 5 bubbles Debnil, 17 Jan 2017 | Read review
“Book a Horizon club room, the service is great and you get access to the benefits :)”
 of 5 bubbles Noah7, 5 Jan 2017 | Read review
5 of 5