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    Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    12 Hengshan Road, Xuhui District, Shanghai 200031, China
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    Lowest prices for your stay
    11 Nov 12 Nov
    US$322
    US$296
    SAVE US$26
    US$299
    US$299
    Traveller (278)
    Room & Suite (89)
    Dining (21)
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    Overview
    • Excellent72%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand suite” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Regal International East Asia Hotel
    402 reviews
    #95 of 5,147 hotels in Shanghai
     
    Gallery Suites
    190 reviews
    #176 of 5,147 hotels in Shanghai
     
    Anting Villa Hotel
    149 reviews
    #140 of 5,147 hotels in Shanghai
     
    Gaotique House Shanghai
    14 reviews
    #1,596 of 5,147 hotels in Shanghai
     
    Rooms
    11 Nov12 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (486)
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    1 - 5 of 289 reviews

    Reviewed yesterday via mobile

    We were waiting friends at hotel, sitting at the back and a staff came and told us that it's not allowed to sit on sofa. There were many sofas free in hotel ground floor , why we cannot sit on the sofas at the back?!Even...More

    Thank Mi S
    Reviewed 2 weeks ago

    I go to Shanghai near weekly, usually it's the Westin vs. 12 Hengshan vs. Park Hyatt vs. Grand Hyatt. If you need to be in Puxi, this hotel rocks. High tech, modern, large rooms, good service, great breakfast buffet. One of my favorite hotels in...More

    Thank emandjeff
    Reviewed 2 weeks ago

    My husband and I stayed at Twelve at Hengshan for 11 nights. This was our 6 trip to Shanghai and we have stayed at several different hotels. This hotel was by far the best hotel we have stayed at. The staff here are all so...More

    Thank cookzaraeat
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 1 week ago

    Dear cookzaraeat, Thank you very much for taking the time to share your feedback regarding your recent stay at Twelve at Hengshan, The Luxury Collection Hotel, Shanghai! We feel so happy that you like our and choose our hotel all the time. We are very...More

    Reviewed 4 weeks ago via mobile

    I stayed at this hotel because my colleague recommended. Overall, I feel positive with my stay. The staff services were fantastic and helpful. The room was spacious, luxurious and quiet. The hotel was directly connected with the Metro station. Only few things that might be...More

    Thank Suwapa E
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 3 weeks ago

    Dear Suwapa E Thank you for choosing Twelve at Hengshan, the Luxury Collection hotel Shanghai. We are honoured that you like hotel location and staff services. At the same time please accept our apology that about your unpleasant experience in our hotel. Regarding the problem...More

    Reviewed 6 September 2017

    The design of the hotel mixes with modern comfort with Chinese tradition. I stayed at a room with balcony, and the size of the room is decent. All staffs are polite and willing to help. The hotel is centrally located in a nice neighborhood. There...More

    Thank LancelorZ
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 7 September 2017

    Dear LancelorZ, Welcome to Twelve at Hengshan, the Luxury Collection Hotel, Shanghai! Thank you very much for taking time to leave you warm comment about our hotel. Our hotel is located on Hengshan avenue, where there are two lines of romantic plane trees with over...More

    Regal International East Asia Hotel
    402 reviews
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    190 reviews
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    Anting Villa Hotel
    149 reviews
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    Gaotique House Shanghai
    14 reviews
    #1,596 of 5,147 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$194 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Spa Hotel in Shanghai
    • #35 Family Hotel in Shanghai
    • #36 Luxury Hotel in Shanghai
    • #38 Business Hotel in Shanghai
    • #55 Romantic Hotel in Shanghai
    • #178 Best Value Hotel in Shanghai
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Cheap Tickets, Ctrip TA, Agoda, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Twelve at Hengshan, a Luxury Collection Hotel, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Former French Concession / Hengshan Road
    Add Photo Photos
    Traveller (278)
    Room & Suite (89)
    Dining (21)
    Pool & Beach (9)
    Hotel & Grounds (219)
    Bathroom (29)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    Former French Concession
    While there are technical borders to the area formerly
    governed by the French in Shanghai, the "French
    Concession" of today is an amorphous neighborhood that
    is a favorite of the city's foreign residents. While
    it is mostly within the Xuhui district, residents will
    sometimes include parts of Jing'an and Luwan in their
    mental maps of the Former French Concession. The area
    seems frozen in time, characterized by quiet,
    ...More
    Anting Villa Hotel
    149 reviews
    .18 miles away
     
    Regal International East Asia Hotel
    402 reviews
    .29 miles away
     
    Gallery Suites
    190 reviews
    .37 miles away
     
    Gaotique House Shanghai
    14 reviews
    .05 miles away
     
    Nearby Restaurants
    Garlic
    141 reviews
    .12 miles away
    La Bodeguita del Medio Shanghai
    22 reviews
    .05 miles away
    Shari Modern Japanese cuisine
    34 reviews
    .14 miles away
    Tops & Terrace
    15 reviews
    .04 miles away
    Nearby Attractions
    Shanghai Former Residence of Soong Ching Ling (Song Qingling Guju)
    76 reviews
    .44 miles away
    Xujiahui Business Circle
    33 reviews
    .56 miles away
    Shanghai Library (Shanghai Tushuguan)
    32 reviews
    .28 miles away
    International Cathedral
    5 reviews
    .13 miles away
    Ask a question
    Questions & Answers
    macjon
    15 January 2017|
    AnswerShow all 2 answers
    Response from William S | Reviewed this property |
    Our particular rate did not include breakfast during that stay though it was an option. I did have breakfast included in all my other SPG stays in China. I would check your reservation or with your booking agent.
    0
    Votes
    weecolt
    17 November 2016|
    AnswerShow all 2 answers
    Response from GDHotROAD | Reviewed this property |
    I am a traveler not the hotel but they have roll a ways and spacious rooms
    0
    Votes
    Room Tips
    "Choose of Balcony room."
    Read review
    "Free Wi-Fi, Center courtyard"
    Read review
    "get the views with the garden not the streets."
    Read review
    "Do not choose this hotel"
    Read review
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