We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Express San Jose Airport

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express San Jose Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

720 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 567: English reviews
Scottsdale, Arizona
Reviewed 4 days ago NEW

Conveniently located hotel which is part of a hotel chain we were familiar with. Clean room, nice breakfast, no problems. Located opposite a Dennys and a rather cheesy Casino. Staff was friendly and accommodating.

 Report
Helpful?
Thank ahovagim
Durham, North Carolina
Reviewed 1 week ago

We flew in late so we stayed at the Holiday Inn Express San Jose Airport for the night to get a fresh start on our journey to Arenal. The fast, friendly service; helpful staff; spacious rooms; and delicious breakfast all make this one of the best hotel experiences ever, and definitely our best experience at a Holiday Inn Express.

 Report
Helpful?
Thank ampeeler86
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear ampeeler86, thank you for your phenomenal review. We are totally thrilled that your stay with us was such a wonderful experience and it was a great way to start your trip. We strive to see all our guests completely satisfied and comfortable that is why we see to it that their entire stay are a complete success. Our excellent...

Reviewed 1 week ago

We arrived at the San Jose airport with no idea as to where to pick up the hotel shuttle. Our phone didn't work and we don't speak the language. There is no signage showing were shuttles stop. Here is what you do. Coming out of baggage claim walk across the street at the striped pedestrian cross walk towards the garage....

 Report
Helpful?
Thank Bill G
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Bill G, thank you for posting your very thorough and detailed comments about our hotel. We are very sorry to learn about the confusion you experienced when you first arrived. We are happy to inform you that our hotel's official website offers information about the shuttle. Also, right infront of one of the baggage carousels, at the Gray Line...

Atlanta, Georgia
Reviewed 1 week ago

We used this hotel as a stopover before and after dropping off the rental car. It was marvelous from start to finish. The staff throughout the hotel are friendly and chatty, while check-in/check out is swift and efficient. The breakfast buffet was plentiful with excellent coffee. Our room was spacious, clean and quiet.

 Report
Helpful?
Thank ATL30327
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear ATL30327, thanks for sharing your amazing comments. We are totally elated that you stayed with us twice during your trip (making you part of our extended global family) and that both your stays were nothing less than marvelous. Our utmost desire is to see all our guests completely comfortable and satisfied so we provide them with excellent accommodations, great...

Jerusalem, Israel
Reviewed 1 week ago via mobile

The reception staff were the friendliest people I've met in a very long time and extremely helpful. The rooms were very clean albeit a little dated. The breakfast buffet had something for everyone and was very tasty. We were also very impressed with the airport shuttles efficiency. We would definitely stay there again.

 Report
Helpful?
Thank speedfreak123
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear speedfreak123, thanks for sharing your fantastic comments. We are elated and very proud to learn just how happy and satisfied you were with our customer service because that is exactly what we really strive for. To make our guests feel right at home and to let them know just how happy we are of having them here and being...

Reviewed 2 weeks ago

This is a great hotel near the airport. Excellent room and great breakfast. Staff are very friendly. Shuttle service is very slow since the van is shared by both Holiday Inn and Hampton Inn. We had to wait for over 30 minutes before we could get a shuttle to the airport. Plan accordingly.

 Report
Helpful?
Thank Vijay K
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Vijay K, thank you so much for your fabulous review. It is wonderful knowing that you are totally satisfied with our hotel and all our services because we are completely committed to our guests' comfort and well being. Our excellent staff are always making sure that our guests feel very comfortable, complying with everything they might need and making...

Peoria, Illinois
Reviewed 2 weeks ago

We stayed here on two separate occasions on our recent trip. On arrival, our flight was very late and we had a to wait for the shuttle about 20 min and it couldn't fit everyone. So we had to wait for another trip. Hotel staff is super friendly and helpful. First occasion the room was on first floor and like...

 Report
Helpful?
1Thank carskum
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear carskum, thank you for taking the time to write and share your comments about your stay with us. It makes us very happy to learn that you stayed in our hotel twice during your trip. Our utmost desire is to see our guests totally comfortable and very satisfied so we do everything we can to ensure that their stay...

Granada, Nicaragua
Reviewed 4 weeks ago via mobile

When I read some of the negative reviews for this hotel I wondered if they were staying at same hotel as we did a few days ago. Perhaps these people should have remained at home in a more developed country, though Costa Rica is quite developed. We travel a lot, and this had to be one of the best hotels...

 Report
Helpful?
Thank Tracy G
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Tracy, thank you so much for posting your superb comments about your stay with us. We are delighted and very proud that you consider our hotel one of the best airport hotels that you have ever stayed because it shows us that our efforts are so worthile. Nothing is more important to us than our guests' comfort and satisfaction...

Reviewed 4 weeks ago

I am writing this review from my hotel room at the Holiday Inn Express San Jose Airport. When I stayed here a little over a year ago, it was a perfectly serviceable, average airport hotel. So when I returned to Costa Rica this trip, I decided to stay here again. Never again. My room smells like a combination of urine...

 Report
Helpful?
Thank Abby V
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Abby V, thank you for sharing your comments, we really appreciate our guests' feedback. We are very sorry to learn about the smell in your room; please accept our most sincere apologies for it. Our utmost desire are our guests' comfort, satisfaction and well being so we strive to provide them with everyhting they might need in order for...

washington dc
Reviewed 6 December 2016 via mobile

We stayed here one night as we were taking a bus to the Jungle at 7:30 a.m. our flight arrived late in the evening it was a little bit rainy and we were directed to wait in front of the palm trees for 10 minutes the shuttle took an hour to arrive.... everybody kept saying 5 more minutes but come...

 Report
Helpful?
Thank drjonesphd
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear drjonesphd, thanks for sharing your review about your stay in our hotel. Please accept our most sincere apologies for the delay with the free shuttle transportation. We assure you that if you had called the hotel, our front desk staff would have immediately sent the shuttle to pick you up. Once again, we are ery sorry for the inconvenience...

144 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (77)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (4)
Viewed
Room/Suite (19)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Hotel & Grounds (27)
Viewed
Pool/Beach Area (8)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (10)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alajuela
0.1 mi away
Hampton Inn & Suites by Hilton San Jose Airport
0.8 mi away
Courtyard San Jose Airport Alajuela
0.8 mi away
Berlor Airport Inn
Berlor Airport Inn
#14 of 30 in Alajuela
231 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Hotel Mango
Hotel Mango
#17 of 30 in Alajuela
56 reviews
1.8 mi away
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo...
#1 of 9 in San Antonio De Belen
1,590 reviews
4.5 mi away
Hotel La Rosa de America
Hotel La Rosa de America
#4 of 30 in Alajuela
615 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: £93 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com and Hotels.com so you can book your Holiday Inn Express San Jose Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Hotel Style:
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Jose Airport staff and other travellers.
15 questions
Ask a question
Brooklyn, New York
7 months ago

See all questions (15)

Questions? Get answers from Holiday Inn Express San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jalapenos is excellent Mexican and 5-10 min and $6 by taxi. City mall is worth a visit. Rooms on the second floor seem to be better.”
 of 5 bubbles carskum, 30 Dec 2016 | Read review
“We had ground floor rooms which were fine, quite and clean.”
 of 5 bubbles AfricaToWorcester, 29 Nov 2016 | Read review
“The pool is very nice in a walled courtyard. A room looking over the pool is my favorite”
 of 5 bubbles GoIATravel, 17 Oct 2016 | Read review
“Close rooms for handycaped people.”
 of 5 bubbles anitam829, 7 Sep 2016 | Read review
“Rooms are all good.”
 of 5 bubbles MichaelO840, 28 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay