We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Los Volcanes

Visit hotel website
Traveller (101)
Room & Suite (25)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Historic Alajuela home converted into a charming boutique hotel. A short five minutes ride from the International SJO Juan Santamaria airport. Convenient location the city center of Alajuela City, Complimentary Taxi from the Hotel to the SJO Airport, Breakfast Included, Free UPGRADED WiFi, Friendly Atmosphere Costarican Management. Updated decor in the main house with beautiful gardens. A true oasis in the heart of the city.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Book Direct for LESS!
407Reviews
137Photos
3Q+A
87Room tips
Traveller rating
  • 204
  • 145
  • 35
  • 10
  • 13
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This place is awesome! The staff are incredibly friendly and speak English very well. The room was comfortable and clean and the building is very secure. As a solo female traveler, I felt very safe. It’s perfectly located to the center of town. The best part was definitely the
Read more
Response from Volcanes2018, Owner at Hotel Los Volcanes
Responded yesterday
This might be the best review. I love that our service was 5 Stars!!! Thank you so much!
Read more
Property's Favourite Review
This is a sweet little hotel in Alajuela that was our base during our travels around Costa Rica. Simple clean rooms, and a very accommodating staff made coming and going easy. It’s near SJO, and there are a number of small restaurants within walking distance. Breakfast in the
Read more
Response from Sal67, Owner at Hotel Los Volcanes
Responded 5 Apr 2018
Thanks , we sure look forward to make you feel at home. PURA VIDA!
Read more
Love Hotel Los Volcanes! Lovely place to stay, very central. Best service and assistance from staff in Alajuela. We had forgotten our drivers license and were headed to the Osa. Alejandro and Isable were the best. Getting us bus tickets, ordering transportation to the bus
Read more
Review collected in partnership with this hotel
Decent hotel close to the airport they provide a free cab ride to the airport. Staff was helpful, close to a museum(right next-door to it) not too far to walk to a park and restaurants. Young manager was helpful and quite informative help me plan the next stage of my trip
Read more
We have stayed at this hotel 5-6 time over the past few years. Despite it being a little old, we enjoyed the funky-ness, the breakfasts, and the friendly staff. We were told in September of new owners who were looking to upgrade everything and were excited about staying there
Read more
Response from Volcanes2018, Owner at Hotel Los Volcanes
Responded 5 days ago
We are truly apologetic for your experience. It is not our normal. We take a lot of pride in servicing and taking care our guests well. As you stated we are in the process of doing upgrades to the hotel. It is taking some time to do the things we want to do, and we are getting there. We have all new bedding, towels, and fresh new paint and colors. Although we have not gotten to the Superior Room paint colors. That is happening in the next few weeks. In reference to the water pressure, we are here now and have brought with us new shower heads for our bathrooms. Before replacing the shower head we checked Room 2 and it seems to be functioning properly, not "dribbling", and there is hot water. The only thing I can think is that the water pressure in the city was down due to water consumption for the time of day. However, we do apologize that we could not do anything to make it better in the moment. When I received your email, I immediately contacted the front desk to inquire as to what was going on. The upgrade to the Deluxe Room was to be at no charge and my offer was for an additional 10% off on the rate you paid. Our staff must have misunderstood me. I will make an adjustment to your card. Our apologies on this obvious misunderstanding between myself and our staff. Furthermore, in talking to the staff about the situation, I do not think it was their intention to "blame" you, our guest, for the situation. They were trying very hard to figure out the issue in the moment. What is strange is that the very next day we were in the room you were moved to and we had very hot water and a strong stream. In fact, had to turn the hot down. I do not have any idea what the issue was last night. Again, our apologies and we hope you would reconsider us in the future.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Updated, modern bathroom
Washroom in the room, updated and modern and spotlessly clean
Updated, modern and spotlessly clean room
Updated, modern, spotlessly clean room
PreviousNext
12345
"Rooms are clean and basic. Everything you need. The space is surprisingly quiet."
"Inquire if any problems with hot water...sometimes there’s an issue...."
"Shared bath rooms vs private bath rooms are appropriately priced. Shared bathroom was spotless."
"There are rooms for all categories; from dormio to air conditioned double bed room. "
"any I did the shared bathroom, no problems"
PreviousNext
12345618
PRICE RANGE
US$68 - US$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel los volcanes alajuelahotel los volcanes bed and breakfast
LOCATION
Costa RicaProvince of AlajuelaAlajuela
NUMBER OF ROOMS
14
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing