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Holiday Inn San Jose-Escazu

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Holiday Inn San Jose-Escazu
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339 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Buenos Aires, Argentina
Reviewed 24 October 2016

This Holiday Inn Escazú follows the same expected service that you might find in every country. Being polite and nice is a skill remarkably recongnized for Ticos, and you'll found this on each people at this hotel too. Always smiling and trying to help. Breakfast is quite good including local fruits, asorted breads, gallo pinto (rice) and eggs, youguth, and...

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Thank Leonardo M
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Leonardo M Thank you for taking the time to review your experience with us. We are glad you enjoyed every little aspect of the hotel and live at it's best what Costarican service is. We love people and our main goal is to achieve their complete satisfaction. It is pleasant to hear every time that happens. You are more...

Miami, Florida
Reviewed 20 October 2016

I stayed here for a few nights as I was facilitating a session for a client. I found the check-in process efficient, although I did have to wait a bit for a room to be ready. Upon arrival, my client gave specific instructions to the receptionist to charge my meals to them for the next two nights, but apparently she...

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Thank Maria G
Ma José O, Guest experience champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Ms. Maria G Thank you for sharing your experience with us. Your comments are very important for our internal Betterment. We have made note of every aspect we can improve in order to give you and every visitor a excellent experience. Thank you again and sorry for the inconvenience we could have caused. Best regards, María. José Ortega Guest...

Niagara Falls,
Reviewed 19 October 2016

The best part, close to Multiplaza mall, (you can find at that mall a britt store with good prices). Service at the hotel was great , staff very helpfull. although they never mentioned the shuttle service they have. So dont forget to ask

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Thank 530marcelab
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mrs 530marcelab, Thank you for sharing your experience, your feedback is very important to our learning. As you mentioned, we are 3 blocks from Multiplaza Escazú. Café Britt is very famous in Costa Rica due to it's coffee flavour and variety of products. You may purchase from coffee to chocolates and souvenirs. Our most sincerely apologies for not telling...

Panama City, Panama
Reviewed 1 October 2016 via mobile

The hotel is located in a nice area. The rooms were comfortable and the staff was helpful. It is close to many resturants and Multiplaza Mall. P.F Changs is in walking distance and so is Starbucks. There are a lot of nice shops in the area.

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Thank Kim C
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mrs. Kim C, We appreciate you sharing your experience with us.  I am pleased to hear you enjoyed your stay and surroundings. As you mentioned, we are close to Multiplaza Escazú, Avenida Escazú (Where PF Changs and Starbucks is) and Plaza Itskatzu. In fact, we have a free shuttle that may take you to any of these plazas, service...

Reviewed 19 September 2016 via mobile

This hotel offers a great location near a great mall, and different restaurants and supermarkets. This has a shuttle that can take you for free to different places near the hotel. This is great for my purpose in Costa Rica.

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Thank Jose J
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Jose J, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We love that you enjoyed as well, the area. Shuttle is available from 6am until 10pm and it can take you to Multiplaza...

Georgetown, Guyana
Reviewed 23 August 2016

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1Thank Buck N
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Miami, Florida
Reviewed 16 August 2016

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1Thank crsmia
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Curitiba, Parana, Brazil
Reviewed 18 June 2016 via mobile

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1Thank wokuba
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

New York City, New York
Reviewed 7 June 2016

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Thank AndrewNY2015
IHGService, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Varna
Reviewed 2 June 2016 via mobile

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Thank Achird
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Jose-Escazu staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn San Jose-Escazu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request high floor room and not facing the street.”
ElMariachito, 22 Mar 2017 | Read review
“We were on the upper floor and it was quiet, despite the fact that it overlooked a busy highway”
thetravelerNYC, 21 Nov 2016 | Read review
“Try to pick one room on the 4th or 5th floor to have an excelent view from the sunset.”
LeonardoM70, 24 Oct 2016 | Read review
“Please, try to book a room away from the ice machines.”
VassilD, 20 Apr 2016 | Read review
“Any hotel not in Escazú”
DeanMurphy2020, 15 Apr 2016 | Read review
5 of 5