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Hotel Alta Las Palomas

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#2 of 16 Hotels in Escazu
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Alta Las Palomas
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373 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Gardiner, New York
Reviewed yesterday NEW

My Wife and I love Hotel Alta and will stay there every time we visit the Escazu area whether we are visiting friends or business associates. We love the architecture and layout of the rooms, hallways and restaurant. The hotel management is of the highest caliber in their professional dealing with customers.If you book a room on New Years eve...

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Helpful?
Thank blebost
Miami, Florida
Reviewed 2 days ago NEW

trouble at check in and heard music from neighbors who played dance music into the night and located too close to the hotel..otherwise its a nice hotel..nicely decorated and Loccitane shampoo is a nice touch...rooms were good.

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Helpful?
Thank Veritas12345
Management response:

Hello, We are really sorry that you had trouble with some noise, we are not sure when that happened. Could you please email our General Manager to msolano@thealtahotel.com explaining your case? We will like to follow up your situation and avoid any further problems of this kind. Nice that you liked our decoration, rooms and products! We hope to hear...

Reviewed 3 days ago NEWvia mobile

Trouble in the check in cause the front desk guy (Luis) refused to accept our dog reservation. It was previously agreed by the GM of the hotel that our dog could stay in the wedding night (she is very special for us). The room was big and clean and as anyone could expect, there were roses over the bed but...

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Helpful?
Thank Rolf S
England, United Kingdom
Reviewed 4 days ago NEW

An overnight stay following a long flight from Europe. The Check-in was efficient, lovely room and good quality food. We were also joined by the hotel cat who was lovely. The hotel is modern but has character. Its in a quiet area, so you can expect a good nights sleep

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Thank Stevec1959
Management response:

Hello, We are really glad that you enjoyed your stay in our hotel. Nice that you liked our food, our architecture and even our cat. Hope to see you back soon!

Market Harborough, United Kingdom
Reviewed 1 week ago via mobile

After a long flight this is a great hotel to stay for your first night in Costa Rica. We had a great welcome from the staff and the room was clean, well equipped with a large balcony and a great view. The included breakfast was very nice and we would certainly stay here again if we returned to San Jose.

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Helpful?
Thank Colin B
Sofía V, Public Relations Manager at Hotel Alta Las Palomas, responded to this review

Hello, We are glad that you had a good stay in our hotel, thank you very much for this nice review. We hope to see you back soon!

Scottsdale, Arizona
Reviewed 1 week ago

My stay at the Los Altas hotel was exceptional in every way. The hotel is beautiful and service kind and attentive. I stayed in a balcony suite with a lovely sunset and city view. The bed was so comfortable and the pillows soft. I always use the extra blanket and it was so soft, I wished that I could take...

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Helpful?
Thank Marie S
Sofía V, Public Relations Manager at Hotel Alta Las Palomas, responded to this review

Hello, Thank you for your review, we are really glad that you enjoyed your stay in our hotel, and the most important that you could had a good sleep because of our beds, pillows and blankets. Hope to see you back soon!

Ottawa, Canada
Reviewed 2 weeks ago

The service was excellent right from the start, when we arrived they were welcoming us with delicious fruit cocktail drinks! The rooms are beautifully decorated - architecture is amazing, love the balcony to seat outside and admire the tropical plants around, and hear the birds singing! Rooms have easy access to the pool, great idea having towel service and even...

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Helpful?
Thank Haydee J
Sofía V, Public Relations Manager at Hotel Alta Las Palomas, responded to this review

Hello, Thank you for your amazing review! We are happy that you liked our areas and the hotel's environment in general. We hope to see you back soon and offer you a great service!

Marietta, Georgia
Reviewed 2 weeks ago

Hotel Alta Las Palomas was a pleasant surprise as we were original suggested to choose a standard type hotel (Sheraton, Intercontinenental, ...) but wanted something characteristic of Costa Rica. Thus, Hotel Alta was a lovely setting on the hillside with a welcome of fruit drinks and champagne and wonderful room with a back deck overlooking the nearby volcanic mountains. The...

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Helpful?
Thank pablo493
Sofía V, Public Relations Manager at Hotel Alta Las Palomas, responded to this review

Hello, What a lovely review! Thank you for comment, we are really happy that you had a surprise when coming to our hotel. We are glad that you liked our areas. Hope to see you back soon!

Taunton, United Kingdom
Reviewed 2 weeks ago

Easy distance (approx 45 minutes) from airport and out of central San Jose. We stayed at start and end of trip round Costa Rica and found it ideal for a before and after flight hotel. Very relaxing with an excellent restaurant. Staff friendly ad helpful.

Review collected in partnership with this hotel
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Helpful?
Thank JM5565
Sofía V, Public Relations Manager at Hotel Alta Las Palomas, responded to this review

Hello, Thank you for your review, we are glad that you had a good stay in our hotel. We hope to see you back soon!

Miami, Florida, United States
Reviewed 2 weeks ago

I have stayed here 3 times in the past 4 years and always book the master suite, since the view is excellent and it is a nice spacious room. However, my last visit has completely turned me off this place and I will not return. I was there for almost 3 full days and at least half of the time,...

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Helpful?
Thank Kim M
Sofía V, Public Relations Manager at Hotel Alta Las Palomas, responded to this review

Dear Kim, we were sorry to hear your stay at the Alta Las Palomas was not up to the mark due to the wifi signal. In the last two months we have been refurbishing our wifi connection in the entire hotel, which as you may imagine is challenging due to the architecture of the hotel and also due to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Alta Las Palomas is a collection of 23 rooms with private balconies and expansive views of costa rica's central valley. This means you'll often find an adventure-weary traveller dining at la luz restaurant+bar, kicking back and soaking up the views after an epic expedition, or regrouping to head out again. Their roomy balconies leading you to an exotic garden scene, or if staying in the master suite, the mountains and volcanoes beyond Valle de Santa Ana. Local organic farmers supply the ingredients for la luz restaurant+bar whose menus feature an eclectic mix of influences. Let our chef indulge your senses with an exquisite culinary experience at la luz restaurant+bar, renowned as one of the best restaurants in san jose. ... more   less 

Additional Information about Hotel Alta Las Palomas

Address: Hwy 121 | Alto de las Palomas, Escazu 10201, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: £131 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Alta Las Palomas 3.5*
Number of rooms: 23
Reservation Options:
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Also Known As:
Alta Hotel Escazu
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Style:
#1 Romantic Hotel in Escazu
#1 Business Hotel in Escazu
#4 Family Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alta Las Palomas staff and other travellers.
11 questions
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Questions? Get answers from Hotel Alta Las Palomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was the closest to the pool and the restaurant, it was very convenient as we just walk outside the room from the balcony to go to the pool. However, there wasn't 100% privacy as we could see people passing by going to the pool right from our bed. Next time I would choose an upper level room where I can have the curtains wide open and enjoy a more private view. Also you have to be careful and just be sure to lock the doors/windows that lead to the balcony, because of the traffic area.”
 of 5 bubbles 676haydeej, 11 Feb 2017 | Read review
“While I was on business, my wife came along and enjoyed her 2-day stay at Hotel Alta with its unique architectural style and wonderful staff. ”
 of 5 bubbles pablo493, 9 Feb 2017 | Read review
“Wi-fi is sketchy in the rooms with a good view, I would avoid all together”
 of 5 bubbles KimM825, 5 Feb 2017 | Read review
“Higher floors are great cause you can see the San Jose city from the balcony.”
 of 5 bubbles k_vmchm, 2 Feb 2017 | Read review
“Rooms on the upper floors have great views.”
 of 5 bubbles paulasB3146GY, 30 Jan 2017 | Read review
5 of 5