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Sheraton San Jose Hotel

883 reviews
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Traveller (232)
Room & Suite (222)
Dining (114)
Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
“rooftop bar”(15 reviews)
“san jose”(105 reviews)
“casino attached”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (883)Write a Review
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130
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Show reviews that mention
All reviewsrooftop barsan josecasino attachedcosta ricaivory barnice casinospg membertop floorexcellent breakfaststeam roomhotel is modernfitness centerthe club loungefree shuttlei highly recommend this hotelmultiplaza mallconvenient location
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1 - 5 of 438 reviews
Reviewed 3 days ago via mobile

Although my reservations were for a King size bed, ( the only option online) I was given a room with 2 beds. But, I still received Club Level access and the included afternoon snacks and hot breakfast. Service throughout was good. Room was quiet, modern...More

Thank CobaltConnection
Reviewed 3 days ago

This is a newer hotel with all modern amenities. Walking distance 20 mins to Multiplex shopping plaza. Breakfast included. Buffet style. Casino attached to hotel. Downtown San Jose 15 mins away, Cafe Britt plantation 30 mins away. Best coffee we have ever had, they also...More

Thank 454debbieg
Reviewed 3 days ago

We stayed 2 nights at the Sheraton, at the beginning of our EcoTour and at the end, before flying out. Both stays were great. No problems encountered and front desk personnel were polite and helpful. Particularly liked the beds, very comfortable. Rain showers were enjoyable...More

Thank Joan C
Reviewed 1 week ago

actually a rather nice hotel. Odd to have an elliptical trainer in the main room of the suite but otherwise was nice, as was the breakfast and afternoon snacks in the club lounge. I am still trying to get them to resolve an overcharge on...More

Thank Chris C
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 1 week ago

Dear Guest We really appreciate your comments and we are glad to know that you had a nice experience. We are very sorry for the inconveniences, our Front Desk Manager is verifying this situation to solve it as soon as possible. We hope you had...More

Reviewed 2 weeks ago

After traveling for over 12 hrs, I arrived at the Sheraton only to be told that my reservation was no good because they had no more rooms available! I've heard of airlines pulling a stunt like this but this is the first time it has...More

Thank jackyeung
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 1 week ago

Dear Guest We take great pride in serving your needs and it was disappointing to know that your stay with us fell short of your expectations. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Outdoor pool
Details
Price range
US$111 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (232)
Room & Suite (222)
Dining (114)
Pool & Beach (38)
Amenities (26)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Shane D
4 August 2017|
AnswerShow all 2 answers
Response from Lakshmi M | Reviewed this property |
No extra fees for guests. U should if no issues.
1
Vote
kaydee5562
10 July 2017|
Answer
Response from LauderdaleBud | Reviewed this property |
Breakfast is available from around 7:00am to 10:00am. I do not know the cost as it is usually included in the room rate. The buffet is excellent!
0
Votes
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Room Tips
"Ask for a room opposite the Casino as I was told it could be a bit noisy."
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"Pick another hotel during the busy season as they don't honor their prepaid reservations."
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"Not where you hear the noise from the Casino"
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"You can get change for US dollars in the casino."
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