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Sheraton San Jose Hotel

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#4 of 15 Hotels in Escazu
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
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521 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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San Jose
Reviewed 3 days ago NEW

Stayed at this hotel 6 days, we were as comfortable here as we are at home. The staff were always pleasant and helpful. The food was excellent. The free shuttle to the nearby big beautiful Multiplaza was so nice, you could walk but by taking the shuttle one doesn't get hot and can save your energy for shopping!

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Thank seftondouglasn
Sacramento, California
Reviewed 5 days ago NEW

Very nice hotel. Breakfast was excellent. Beds are great, showers divine. I did not like the location - seems like toll roads all around it. I would stay again - I booked on Starwood website and got a great deal.

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Thank Neal P
Reviewed 6 days ago NEW

This hotel is amazing ! cheap price (For a Sheraton level).. Good Breakfast..(FREE) Hotel staff is very friendly and they welcome dogs (Pet Friendly hotel ) Location is perfect (Multi plaza mall, restaurants) less than 1 mile. I stay at this hotel every time that i am in town for work or vacation!

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Thank Nela G
Mexico City, Mexico
Reviewed 1 week ago NEWvia mobile

I stayed there with my wife during Easter holidays and noticed that this hotel is a good deal for tourists (value for your money). It is located @ Escasú area, in the outskirts of San José, the newest part of the city. It is a 20-25 minute drive from downtown and airport, and very closed to Escasú Avenue, Intercontinental Hotel...

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Thank alexps81
California
Reviewed 1 week ago

Front desk staff with a condescending view. Callous attitude towards customer experience. Stayed at Sheratons for over four years; given them over 50 nights a year; did not acknowledge a request which was OK'ed by a employee in advance.

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Thank guluk
West Palm Beach, Florida
Reviewed 1 week ago

The staff at the facility are very welcoming, everyone there were very polite and respectful towards my family and I. they made us feel like family and at home. The services are excellent in every facet.

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Thank 594devikam
California
Reviewed 1 week ago

We really enjoyed the locación of the property, totally away from the noise in general! Very cousy place, totally fullfilled our expectations, Sheraton hotels are getting close to be compare with a collection / boutique hotel with all the amenities been offered at a great bargain! Keep up the good work! 😄

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Thank Cesar Anibal H
Fort Lauderdale, Florida
Reviewed 1 week ago

Wonderful place. Had great time with the family. The staff are very nice and always their when you need them. You will feel like a king or queen from the Quality service they provide. I will come back again

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Thank rooseveltm738h
Nevada
Reviewed 1 week ago

everything was perfect but the breakfast and the customer service is on top. I love that place and I will recommend to anyone. I will be stay there for my future trips to Costa Rica. Excellent service, cleanness and exceptional breakfast.

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Thank S8317ZHmonikas
Hollywood
Reviewed 1 week ago

Hotel was very clean. My best friend and I enjoyed our stay. The pool was cold so weren't able to enjoy it but all the other amenities were great. The area is very nice. There is a shuttle to the airport and the mall. This is definitely a plus.

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Thank Jonelle P

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton San Jose Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton San Jose Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with the balcony, beautiful view, especially at night”
C7031MZlm, 10 Mar 2017 | Read review
“Ask for rooms with directly view to the mountains and have balconies.”
Anita_Lars, 24 Feb 2017 | Read review
“Choose club floors and you will have breakfast and other amenities included that are worth it !”
482lidiad, 24 Feb 2017 | Read review
“High floors offer great views”
Arturo65, 1 Feb 2017 | Read review
“Higher floor”
101sweety, 13 Jan 2017 | Read review
5 of 5