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Holiday Inn San Jose Downtown Aurola

HolidayInn.comUS$91*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn San Jose Downtown Aurola
Holiday Inn San Jose Downtown Aurola
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777 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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New York City, New York
Reviewed yesterday NEW

The thing that was most outstanding was the caring service that the personnel gave to the guests staying there. I had the opportunity to visit Costa Rica and this landmark Hotel in the heart of San Jose, Costa Rica. I hope to return again. I also enjoyed their delicious lunch very much. Thank you!

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Helpful?
Thank nilda821
Seminole,Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

Spent two nights on 7th floor at this modern and clean hotel. Rooms had AC, elevator cards for security, friendly staff, comfy beds and very good food. We are two buffet breakfasts and had two dinners that were excellent. Nice variety in the buffet and the dinners had tasty pumpkin soup the first evening. We had nothing to complain about...

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Helpful?
Thank buster7919
About Hotel's Favourite Review
Management response:

We appreciate all your beautiful comments about our Hotel and our Staff , this is something that we value and it support our team in the daily efforts to achieve all our guest expectations. We are happy to know that you had a wonderful stay we will share this review with all our staff so they can motive themselves in...

Reviewed 4 days ago NEW

This is my second time staying at the Holiday Inn Aurola and I love it here because it is right in the middle of San Jose. The National Theater, Pre-Columbian Gold Museum, Jade Museum, National Museum, and Mercado Central are all within 5 to 10 minutes walk from the hotel. There are also a large number of shops and restaurants...

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Helpful?
Thank Aaron C
West Palm Beach, Florida
Reviewed 1 week ago

Stayed her in December for 2 nights. Family oriented. Clean, in the heart of down town. Indoor swimming pool. Great buffet in the mornings. The staff is friendly, great water quality. Security. Family hotel, in the heart of down town .

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Helpful?
1Thank rjw1202
Management response:

Thank you very much for your review it is very important for us know about you perception and opinions about the quality of our Service. Know that you and your family had a wonderful time in our hotel , makes our staff to bring their very best of our service . This is the reason why we work for to...

Reviewed 1 week ago

It is a very old Hotel, the room had a very bad smell, there was no hot wáter in the morning, the AC is very old, some guest was smoking inside and my room smelt to it. The whole Hotel is very old. Don’t recommend it.

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Helpful?
Thank Alejandro R
Management response:

As you have brought this matter to our attention , we would like to thank you for giving us the opportunity to make improvements for all our guests. We apologize for any dissatisfaction during you stay and hope that you will consider returning to our Hotel and see all our improvements Best Regards Katherine May Front Desk Manager

Seattle
Reviewed 1 week ago

Hotel is close to a lot of parks, restaurants, shopping, museums, and parks. Plus can take day trips from the hotel. The higher floors have nicer amenities but water pressure is better at the lower floors. Food in the restaurant at the hotel is good as well.

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Helpful?
Thank sueray21
Management response:

We appreciate you taking the time to share your feedback regarding your stay with us. Know that your stay with was a nice experience is an inspiration which make us to improve and deliver to all our guest the best service that we can . Once again thank you for your comments, hope to have you as one of our...

Nicaragua
Reviewed 1 week ago via mobile

Very unfriendly staff, hard to get there due to the traffic in San Jose, valets sucks and touch and move things in your car. Breakfast is lame, there was eve a waiter making rude comments to a white man married to an Afro Caribbean woman with two girls, the guy was telling that all the girls look like her mother...

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Helpful?
Thank Sergio B
Management response:

As you have brought this matter to our attention , we would like to thank you for giving us the opportunity to make improvements for all our guests. We apologize for any dissatisfaction or inconvinience you face during you stay we are taking in consideration all your observations in order to ataque all the corrective actions Once again thank you...

Israel
Reviewed 3 weeks ago

A comfortable hotel in the Middle of San Jose - Costa Rica, A nice, busy, and easy access hotel. Location is good, but all the rest is very simple and not so inviting. The food is very simple, and not rich, and the service at the small restaurant is very low (the say the least).

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Helpful?
Thank grsapir
Management response:

Thank you for your comments and your feedback those are very important for us know they make to improve every day and to motivate our staff to bring out the best service possible We appreciate you let us know the wonderful time you had in our Hotel , this is why we work for to make your stay as pleasant...

virginia
Reviewed 4 weeks ago

For a Holiday Inn, this particular one is nearly as good as what I would expect from an Intercontinental Hotel of a business class. Staff really great and responsive for everything. Nice pool and gym though weightlifting equipment is slightly dangerous due to needing maintenance and adjustments. Very good hotel and casino security. Very clean property, I would definitely stay...

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Helpful?
Thank touristwoman
Management response:

For us all your comments and opinions are very important , those are essential for our improvement and to make our guest stay as wonderful as we could. That is why , we are pleased to know that you had an exceptional time in Holiday Inn Aurola , we hope that in the nearest future we will be part of...

Albuquerque, New Mexico
Reviewed 5 weeks ago

While the staff were very nice and efficient at handling late arrivals and early departures, the hotel is physically in poor condition. I stayed here at the beginning and end of my trip so was in 2 different rooms, and had both breakfast and dinner here. Both rooms had old, stained carpet, a slight musty smell, and restrooms with peeling...

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Helpful?
Thank Julie W
Management response:

Thank you very much for your review it is very important for our improvement know about you perception and opinions about our Service. We would like to apologize for any inconvenience you might experience during your stay in our Hotel; we took notes of all your comments in order to take all the corrective actions. We hope in the future...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience a relaxing getaway in the heart of Central America at the Holiday Inn ® Hotel San Jose Downtown – Aurola, conveniently nestled in the center of lively San Jose, with panoramic views of the beautiful Central Valley. Conveniently located within walking distance of a variety of local attractions, guests will enjoy superior modern amenities and facilities such as free high speed WIFI access, an on-site business center, large meeting rooms, swimming pool and hot tub, fitness center, pub bar, and two restaurants. Discover a hotel where technology and hospitality come together in perfect harmony, where you can stay connected with modern Internet wireless access, and disconnect with a relaxed Costa Rica ambiance and modern luxuries. Whether visiting for a leisure getaway or a business connection, this San Jose hotel offers a peaceful, productive atmosphere where you can get the most out of your San Jose experience.Conveniently located within walking distance of all the best downtown attractions as well as downtown businesses. You will enjoy people watching in Parque Morazan, located just outside our front door. This park features a number of sculptures and monuments which decorate the expanse of urban green, including a beautiful domed structure, known as Templo de Música, or the Temple of Music. ... more   less 

Additional Information about Holiday Inn San Jose Downtown Aurola

Address: 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: £61 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Jose Downtown Aurola 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn San Jose Aurola Hotel San Jose
San Jose Holiday Inn
Hotel Style:
#12 Family Hotel in San Jose
#13 Romantic Hotel in San Jose
#17 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Jose Downtown Aurola staff and other travellers.
17 questions
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Orlando, Florida
cmst416
Sumter, South Carolina
4 months ago
Moretonhampstead

See all questions (17)

Questions? Get answers from Holiday Inn San Jose Downtown Aurola staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a city view.”
  • View of downtown San Jose and the National Theater.
  • City view of downtown San Jose.
  • City view of downtown San Jose and the Jade Museum.
, 22 May 2017 | Read review
“All rooms have a nice view of downtown.”
rjw1202, 19 May 2017 | Read review
“Stay at the higher floors.”
sueray21, 16 May 2017 | Read review
“High Floor. Facing the view”
grsapir, 3 May 2017 | Read review
“Higher floor will avoid noise from street.”
Marc07613, 29 Mar 2017 | Read review
5 of 5
HolidayInn.com
US$91* /night
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Hotels.comUS$111
Booking.comUS$111
TravelocityUS$111
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Prices are for 1 room, 2 adults
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