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We stayed at the Holiday Inn San Jose Costa Rica for 6 days total. We were on a Gate1 tour of Costa Rica so we stayed he 3 times total. Every time we stop here you could expect a clean room with a wonderful soft...More
1 Thank robingJ5562ZO
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 12 March 2018
Reading your comment , make us to feel proud of all the work our staff have done to fulfill all your expectations, and more than than that they took care of all your needs and preference making your stay a wonderful experience .
This place has horrible customer service. My husband was in severe pain after an injury. I politely asked for the next available room to check in because he could barely walk and had such excruciating pain. The front desk attendant told me because I had...More
Thank Shevonne B
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 10 March 2018
Each comment we receive adds value to our work and the efforts we make to make the stay of our guests spectacular experience.
For this reason we thank you for sending us your comments about our Hotel, these are taken into consideration for the implementation...More
We stayed here two nights, once at beginning of tour and once at end. Found the room clean and quiet and front staff professional and staff at front desk very accommodating, including exchanging our funds for local currency. Good breakfast and our farewell dinner was...More
Thank Chris L
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 7 March 2018
When we get a comment like yours we felt very satisfied as we see that all our efforts have the desired impact on our guest.
Thank you for sharing with us your comment , we will be more than happy if you in your next...More
the holiday inn was walking distance to the town square, breakfast was excellent and the service was great. Ask for a renovated room as our room was old and dingy, should of ask for a newer room, however we were only their for one night!More
Response from Katherine May M, Guest Relations Manager at Holiday Inn San Jose Downtown AurolaResponded 2 March 2018
We thank you for letting us know about you opinion and that you had a spectacular stay in your Holiday Inn San Jose Aurola , We will share your comments and your observations with all our staff .
For us will be a satisfaction if...More
This is a very pleasant hotel in a great location. Food was fine. Place was quiet and clean. Perfectly good place to stay while on a tour. It served as a good place for our daily excursions. We stayed here 3 nights and had no...More
Thank Catherine C
Response from Katherine May M, Front Office Manager at Holiday Inn San Jose Downtown AurolaResponded 28 February 2018
We appreciate all your beautiful comments about our Hotel and our Staff , this is something that we value and it support our team in the daily efforts to achieve all our guest expectations
We are happy to know that you had a wonderful stay...More
Response from Katherine May M | Property representative |
Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar... More
Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar que le hagan los huevos como Ud los desee y con los ingredientes extra que Ud escoja