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    Holiday Inn San Jose Downtown Aurola

    897 reviews
    #35 of 78 Hotels in San Jose
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    5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
    011 44 871 423 4917
    Hotel website
    Travelocity
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Travelocity
    US$91
    Expedia.com
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    US$110
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    Traveller (395)
    Room & Suite (521)
    Dining (87)
    Overview
    4.0
    897 reviews
    • Excellent30%
    • Very good37%
    • Average22%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “el mirador”(7 reviews)
    “indoor pool”(15 reviews)
    “corner room”(18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3 Star Hotel
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    Contact Info
    Hotel website
    011 44 871 423 4917
    5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica See on map
    Offers from Holiday Inn San Jose Downtown Aurola
    Special Offer: Book Direct and Save
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    Rooms
    29 Apr30 Apr
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (897)
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    Show reviews that mention
    All reviewsel miradorindoor poolcorner roomcosta ricabreakfast buffetgold museumafter darkvery nice hotellast nightwalk aroundfew blocksfelt safepollofloorbellmanminibartours
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    11 - 15 of 584 reviews
    Reviewed 11 March 2018 via mobile
    Great place to stay

    We stayed at the Holiday Inn San Jose Costa Rica for 6 days total. We were on a Gate1 tour of Costa Rica so we stayed he 3 times total. Every time we stop here you could expect a clean room with a wonderful soft...More

    1  Thank robingJ5562ZO
    Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 12 March 2018

    Reading your comment , make us to feel proud of all the work our staff have done to fulfill all your expectations, and more than than that they took care of all your needs and preference making your stay a wonderful experience . Thank you...More

    Reviewed 9 March 2018 via mobile
    Horrible Customer Service

    This place has horrible customer service. My husband was in severe pain after an injury. I politely asked for the next available room to check in because he could barely walk and had such excruciating pain. The front desk attendant told me because I had...More

    Thank Shevonne B
    Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 10 March 2018

    Each comment we receive adds value to our work and the efforts we make to make the stay of our guests spectacular experience. For this reason we thank you for sending us your comments about our Hotel, these are taken into consideration for the implementation...More

    Reviewed 5 March 2018
    Good night's sleep

    We stayed here two nights, once at beginning of tour and once at end. Found the room clean and quiet and front staff professional and staff at front desk very accommodating, including exchanging our funds for local currency. Good breakfast and our farewell dinner was...More

    Thank Chris L
    Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 7 March 2018

    When we get a comment like yours we felt very satisfied as we see that all our efforts have the desired impact on our guest. Thank you for sharing with us your comment , we will be more than happy if you in your next...More

    Reviewed 1 March 2018
    One day stop over!

    the holiday inn was walking distance to the town square, breakfast was excellent and the service was great. Ask for a renovated room as our room was old and dingy, should of ask for a newer room, however we were only their for one night!More

    Thank pgnorth
    Response from Katherine May M, Guest Relations Manager at Holiday Inn San Jose Downtown AurolaResponded 2 March 2018

    We thank you for letting us know about you opinion and that you had a spectacular stay in your Holiday Inn San Jose Aurola , We will share your comments and your observations with all our staff . For us will be a satisfaction if...More

    Reviewed 26 February 2018
    Typical Holiday Inn

    This is a very pleasant hotel in a great location. Food was fine. Place was quiet and clean. Perfectly good place to stay while on a tour. It served as a good place for our daily excursions. We stayed here 3 nights and had no...More

    Thank Catherine C
    Response from Katherine May M, Front Office Manager at Holiday Inn San Jose Downtown AurolaResponded 28 February 2018

    We appreciate all your beautiful comments about our Hotel and our Staff , this is something that we value and it support our team in the daily efforts to achieve all our guest expectations We are happy to know that you had a wonderful stay...More

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    123456…117
    About
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Free Parking
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Things to do
    Fitness Centre with Gym / Workout Room
    Pool
    Restaurant
    Bar/Lounge
    Casino and Gambling
    Heated pool
    Indoor pool
    Details
    Price range
    US$79 - US$129 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #13 Romantic Hotel in San Jose
    #18 Business Hotel in San Jose
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$79 - US$129 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #13 Romantic Hotel in San Jose
    #18 Business Hotel in San Jose
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (964) 964
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    Traveller (395)
    Room & Suite (521)
    Dining (87)
    Pool & Beach (41)
    Amenities (25)
    Business Centre & Event Rooms (4)
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    Questions & Answers
    Ask a question
    See all 22 questions
    Farid G
    18 October 2017|
    AnswerShow all 5 answers
    Response from Katherine May M | Property representative |
    Estimado señor Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar... More
    1
    Vote
    cmst416
    24 May 2017|
    AnswerShow all 4 answers
    Response from MissLalinga4989 | Reviewed this property |
    i think there is none
    0
    Votes
    weilok
    8 January 2017|
    AnswerShow all 9 answers
    Response from pamelacr | Reviewed this property |
    yes... very comfortable rooms
    0
    Votes
    123456…8
    Room Tips
    "All rooms have good views ,rooms are a good size and quiet"
    Read review
    "Higher rooms with better city view"
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    "I guess it's luxury? Best advice - stay somewhere else"
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    "The higher floors have a better view."
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