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Holiday Inn San Jose Downtown Aurola

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Traveller (395)
Room & Suite (521)
Dining (87)
Overview
  • Excellent30%
  • Very good37%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
“el mirador”(7 reviews)
“indoor pool”(15 reviews)
“corner room”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Holiday Inn San Jose Downtown Aurola
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (897)
There are newer reviews for Holiday Inn San Jose Downtown Aurola
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Traveller rating
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181
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All reviewsel miradorindoor poolcorner roomcosta ricabreakfast buffetgold museumafter darkvery nice hotellast nightwalk aroundfew blocksfelt safepollofloorbellmanminibartours
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11 - 15 of 584 reviews
Reviewed 11 March 2018 via mobile

We stayed at the Holiday Inn San Jose Costa Rica for 6 days total. We were on a Gate1 tour of Costa Rica so we stayed he 3 times total. Every time we stop here you could expect a clean room with a wonderful soft...More

1  Thank robingJ5562ZO
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 12 March 2018

Reading your comment , make us to feel proud of all the work our staff have done to fulfill all your expectations, and more than than that they took care of all your needs and preference making your stay a wonderful experience . Thank you...More

Reviewed 9 March 2018 via mobile

This place has horrible customer service. My husband was in severe pain after an injury. I politely asked for the next available room to check in because he could barely walk and had such excruciating pain. The front desk attendant told me because I had...More

Thank Shevonne B
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 10 March 2018

Each comment we receive adds value to our work and the efforts we make to make the stay of our guests spectacular experience. For this reason we thank you for sending us your comments about our Hotel, these are taken into consideration for the implementation...More

Reviewed 5 March 2018

We stayed here two nights, once at beginning of tour and once at end. Found the room clean and quiet and front staff professional and staff at front desk very accommodating, including exchanging our funds for local currency. Good breakfast and our farewell dinner was...More

Thank Chris L
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 7 March 2018

When we get a comment like yours we felt very satisfied as we see that all our efforts have the desired impact on our guest. Thank you for sharing with us your comment , we will be more than happy if you in your next...More

Reviewed 1 March 2018

the holiday inn was walking distance to the town square, breakfast was excellent and the service was great. Ask for a renovated room as our room was old and dingy, should of ask for a newer room, however we were only their for one night!More

Thank pgnorth
Response from Katherine May M, Guest Relations Manager at Holiday Inn San Jose Downtown AurolaResponded 2 March 2018

We thank you for letting us know about you opinion and that you had a spectacular stay in your Holiday Inn San Jose Aurola , We will share your comments and your observations with all our staff . For us will be a satisfaction if...More

Reviewed 26 February 2018

This is a very pleasant hotel in a great location. Food was fine. Place was quiet and clean. Perfectly good place to stay while on a tour. It served as a good place for our daily excursions. We stayed here 3 nights and had no...More

Thank Catherine C
Response from Katherine May M, Front Office Manager at Holiday Inn San Jose Downtown AurolaResponded 28 February 2018

We appreciate all your beautiful comments about our Hotel and our Staff , this is something that we value and it support our team in the daily efforts to achieve all our guest expectations We are happy to know that you had a wonderful stay...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in San Jose
#18 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in San Jose
#18 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (395)
Room & Suite (521)
Dining (87)
Pool & Beach (41)
Amenities (25)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Farid G
18 October 2017|
AnswerShow all 5 answers
Response from Katherine May M | Property representative |
Estimado señor Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar... More
1
Vote
cmst416
24 May 2017|
AnswerShow all 4 answers
Response from MissLalinga4989 | Reviewed this property |
i think there is none
0
Votes
weilok
8 January 2017|
AnswerShow all 9 answers
Response from pamelacr | Reviewed this property |
yes... very comfortable rooms
0
Votes
Room Tips
"All rooms have good views ,rooms are a good size and quiet"
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"Higher rooms with better city view"
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"I guess it's luxury? Best advice - stay somewhere else"
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"The higher floors have a better view."
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