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Hotel Santo Tomas

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Traveller (252)
360
Panoramas (15)
Pool & Beach (76)

About

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Travellers' Choice 2019 Winner
Certificate of Excellence
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Classic
HOTEL CLASS
Hotel links
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1,093Reviews
683Photos
68Q+A
100Room tips
Traveller rating
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Popular mentions
I brought a small tour group here and we all loved the hotel. Very clean. Great location for exploring downtown San Jose. Delicious breakfast. Friendly and helpful staff. Large, beautiful rooms. Great hot tub. Loved all the different places we could gather as a group --
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Hotel's Favourite
This little hotel with 30 rooms is spotless. It's right downtown. You can walk to all the museums, Central Mercado, and pedestrian streets. Only breakfast is served, but there are several restaurants nearby. The staff is pleasant, attentive and very helpful. They can
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Response from AdvisorHST, General Manager at Hotel Santo Tomas
Responded 3 days ago
Hi Camille, Absolutely wonderful having you stay and we are so happy you allowed us to assist you with so many of your tours and other services that you wanted ! Yes, our location is idea on Avenue 7 only four blocks from Central because of the odd and even numbering system. A short flour block walk to most museums and many attractions. Also walkable to the principle bus stations, such as the 7-10 and the Caribe. Both serving many destinations. Tons of places to eat close and we are more than happy to make recommendations. Our Free Hot Cooked Breakfast, served by the pool and as such is a very wonderful setting to check your email or do research with the Free, Fast Reliable WifFi we have everywhere on the property.. Guests enjoy the many different items we have and is a great way to start the day! A truly lovely review Camille, we are looking forward to your return. Thank You so much! Thomas. Heidy and Staff
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After having seen many other hotel options in the area, this is one of my favorites. They are competitive in price, and offer some amenities that other, pricier venues lack. I specifically chose Hotel Santo Thomas for its location, the included breakfast, and the jacuzzi. The
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Response from AdvisorHST, General Manager at Hotel Santo Tomas
Responded 2 days ago
Hi Dean, that is a very nice, descriptive review you have posted ! The small fee we charge allows your friends to use the pool and Jacuzzi , a very nice touch that other hotels don't offer. And as you said there are many spaces that you may sit and enjoy all of the inner court yards , open air terraces and beautiful flowers we have , right in the middle of San Jose ! This is also where your Free Hot Cooked Breakfast is served while enjoying the free, reliable, high speed internet, available every where in the hotel. Know you are one of our many medical patients , wonderful to have you Looking forward to your return. Thank You ! Thomas. Heidy and Staff
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We stayed for three nights as a base for day tripping. Volcanoes are very accessible from the Tostito’s. The room was lovely with very high ceilings and lovely tiles on the floor and the staff are very friendly and helpful.
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Response from AdvisorHST, General Manager at Hotel Santo Tomas
Responded 3 days ago
Hi Violet-grace, We have many travelers do what you did and use us for their home base. All of the staff is trained to assist with tours and any other type of services our guests may require , 24/7. We can even book tours up to 10 pm the evening before. A great service for that late check-in! It is a lovely old home ( 1908 ) almost 9000 sq. feet plus everything else that has been added. Toss in the pool and Jacuzzi and well it is as a client described ( Has nice Bones ) . Wonderful having you stay sand thank you so much for the outstanding review Thomas , Heidy and Staff
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Arrived in the wee hours as flight delayed due to bad weather. Quite a jaunt from the airport. Night staff greeted us and helped with luggage. Found out our reservation messed up even though we had booked thru the Hotel Web Site. We had confirmation of two rooms one with a
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Response from AdvisorHST, Manager at Hotel Santo Tomas
Responded 2 weeks ago
Hi Nitto, yes, I do remember your reservation it was for one room for 5 people, where our reservations form clearly states only 4 to a room. Normally only hostels place five adults in a single room. We were lucky enough ( running full ) to have the extra room number 7 which we made available to you . We thought you had a small baby for the fifth person and had planned to place the crib there. We also placed you in room number 8 the biggest room in the hotel , which is also the handicap room and as such the shower is configured that way. We have items left every day in the hotel and we always do our best to manage them. I just personally returned credit cards, social security card and other items left in the safe to a client in the US. I called him twice on my own tab and DHL him his items. And over the past 29 years we have returned hundreds of items. I apologize this did not happen in your case, but rest assured , my staff does not need to steal any left-over items in the hotel. When I travel, I personally check the room fully before checking out. I am happy to know that you did enjoy the Free Hot Cooked Breakfast for the five of you along with Free Fast Reliable Internet everywhere and that my staff assisted you with your baggage and many other requests you had, I would say very good customer service there. Seems like everything else was great and I am so happy that at least we have thousands of other wonderful reviews that our potential travelers may be able to see as well. Again I apologize to you . Thank You Thomas
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Professional photo exclusively commissioned by TripAdvisorHotel Santo Tomas
The Superior Twin Room at the Hotel Santo Tomas
Professional photo exclusively commissioned by TripAdvisorHotel Santo Tomas
The Standard Room at the Hotel Santo Tomas
Alcove outside the room w/bright sky.
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12345660
Hi yes it should , if not then just uninstall it and reinstall, sometimes, it needs to be reinstalled for here. Cheers ! Thomas
1 vote
No shuttle, but the staff is very helpful. Uber is cheaper choice. Hotel is quite Central and a short walk to restaurants and bars. Theaters, Pedestrian walkway and Central market are worth checking out. Cheers!
2 votes
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Hi, I have closed the restaurant , but as you know due tour location there are many others one very close.As you have not been here in at least 4 years , there is an Egyptian restaurant right next door that is very good and one called Cafe Rojo about half a block that is just great , you can read some reviews on it. As well as there are many , many places to eat all with in 4 blocks. Please look for me in the morning to say hello and we have really improved our free breakfast . Thank You Thomas, Heidy & Staff Thomas
1 vote
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On booking tours contact the hotel at info@hotelsantotomas , I do recommend you be careful booking the next day after your arrival especially if you arrive late or if you have any delays or missed flights it may cause you problems. We can book most tours up to at least 9 pm the day before . I hope this helps. Thomas
1 vote
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12345614
"I liked my room overlooking the pool/hot tub area - the afternoon/evening light shines from that direction, so you get to see the sunsets."
"Ask for a garden view room on the main floor."
"Choose a room with a good price and a good view."
"The rooms with balconies overlooking the pool are worth the extra charge."
"Quiet; ceiling fan was adequate for air, microwave available. Best customer service."
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12345620
PRICE RANGE
US$62 - US$116 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
30
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