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Extended Stay America - Juneau - Shell Simmons Drive

120 reviews
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Overview
  • Excellent32%
  • Very good23%
  • Average15%
  • Poor16%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)Write a Review
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All reviewsferry landingshort walk across the streetkitchen arearoom was cleanoatmeallate checkouthome away from homevery nice stayvan servicefitness centerclose to the airportstayed two nightsplace to stayhotel roombusiness tripmendenhall glacierrudy
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1 - 5 of 118 reviews
Reviewed 5 days ago via mobile

Stayed here specifically because we were traveling as a family needing a kitchen and quick, easy breakfast. The kitchen had nothing in it when we arrived with a note saying you had to request dishes/cutlery. Called front desk to request and they were totally out...More

Thank Adrianna G
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 5 days ago

Adrianna, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Hotel's Favourite
Reviewed 13 December 2017

The staff was friendly and helpful! Clean room and comfortable beds. My favorite part was the bathtub though! So nice to soak in after a rainy day! A little better breakfast would have been nice but overall I really enjoyed my stay!More

Review collected in partnership with Extended Stay
Thank Sonja V
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 14 December 2017

Sonja, thank you for staying at Extended Stay America and for the wonderful feedback. We are delighted to read you were impressed with the service offered by our staff and that you liked the comfort of our beds. Your comments in regard to breakfast will...More

Reviewed 1 week ago

I was in an Extended Stay America for 2 weeks in Raleigh, North Carolina on a construction job last summer. There were weekly shootings nearby, and we were near a major road. I shared a room with 3 other guys, and 2 snored badly. That...More

1  Thank Jason K
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 1 week ago

Jason, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being...More

Reviewed 3 weeks ago

Not luxury accommodations but adequate for a couple of nights in Juneau. You can literally walk across the street to the Juneau Airport. If you need quick access to the Mendenhall Valley area, this is a reasonable choice.More

Thank TakeTheHighRoad
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 3 weeks ago

Thank you for being a guest at our hotel. We are pleased to know our location was ideal for your needs and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look...More

Reviewed 8 January 2018

Rooms are well kept with small kitchenette including refrigerator, microwave and 2 burner cook top. Generally quite and comfortable. Off season breakfast offered was only granola bars and unflavored oatmeal. Breakfast is available from 6am-9am, and each morning I went for coffee the timers on...More

Thank Mike W
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 8 January 2018

Mike, thank you for staying t Extended Stay America. We are delighted to read you liked our courteous service and convenient location as well as your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Heated pool
Details
Price range
US$96 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Choose one not on the Airport side, Very noisy!"
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"second floor"
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"Best Location.Higher floor have less noice"
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"It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
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