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Juneau Hotel

Traveller (76)
Room & Suite (39)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
53Restaurantswithin 0.75 miles
36Attractionswithin 0.75 miles
186Reviews
82Photos
5Q+A
45Room tips
Traveller rating
  • 72
  • 65
  • 23
  • 12
  • 14
Time of year
Traveller type
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  • English
Popular mentions
This hotel has the best staff I have ever delt with! They go far above the norm to make your stay a great experience. They front desk staff is so nice! Kendra, Tina and Don are always so friendly and always greet you by your name. Rooms are so clean. I recommend staying here.
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 2 weeks ago
Dear guest, Thank you for your review, and for mentioning Kendra, Tina and Don! We always strive to make your stay great! Looking forward to serving you again. Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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+5
Wow!! What can I say?! This Hotel was super accommodating. We took 20 high school basketball boys to this hotel to stay for the week. Breakfast was included every single day. They also included coffee in our room with a coffee maker. Our room was a small apartment. We cooked
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 2 weeks ago
Dear guest, Thank you for leaving this kind review. Our team at the Juneau Hotel is really thrilled to get such feedback, and we are proud to maintain our high quality service! Indeed our lodging in Juneau is within walking distance to the central shops, restaurants and the famous Whale Statue. We hope to see you again soon. Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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Pretty basic hotel. Our room had full kitchen, washer and dryer which really helped. Make sure you get detergent for washing clothes or you can buy one at safeway or walgreens. Nicely located near major attractions in Juneau. Most of the tourist attractions were closed in April
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 2 weeks ago
Dear Mahmoud, Thank you for your kind review. Please let us know what we could have done better! Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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We were here on a business trip and our stay was okay. The room stunk because of then re- staining the floor and the WiFi was down. The staff we met were very friendly and the room was comfortable. Not as clean as I would have liked but overall not bad... If it was last minute
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 2 weeks ago
Dear guest, Thank you very much for sharing your feedback with us. I am sorry that you have not had an excellent stay with us. We have investigated the Wi-Fi problem and came up with a fix straightaway. We will take into account your review and we'll definitely improve ourselves. We look forward to serving you again. Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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It's a small apartment for 100 bucks. Stellar. And the staff was so a accommodating. Thanks Don! (Front desk) I was accompanied by a co-worker who was both enthralled and appreciative of the cleanliness and cooperation of staff. Great bang for your buck.
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 7 Nov 2018
Dear Gayle, Thank you very much for your kind review. Sincerely, Mariah Carpenter Executive Manager
Read more
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All photosTravellerRoom & SuiteDining
Separate bedroom
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Do u have cameras
Photographs of the hotel? Yes. I will add them to my review.
0 votes
what is government rate?
0 votes
Not close. The Marine Highway ferry terminal is way the heck up the highway, past the airport.
0 votes
"Ask for third floor room as the ceilings are cathedral ceilings."
"Ask for a room away from the bridge side, less traffic noise."
"Don’t know, they all looked nice - maybe ask for an upper floor for the view over the fjord"
"Hotel backs to busy bridge to Douglas Island so ask for front side of hotel. Room 1427 best in the place, corner 3rd floor with water view."
"Try to get an odd numbered room. Even numbers face the bridge with noise from traffic."
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PRICE RANGE
US$133 - US$206 (Based on Average Rates for a Standard Room)
LOCATION
United StatesAlaskaJuneau
NUMBER OF ROOMS
25
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