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Westmark Baranof Hotel

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Westmark Baranof Hotel
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393 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Seattle, Washington
Reviewed 1 week ago

I've been traveling to Juneau for business now for 20 years. I've been there almost every month of the year. I've always had the fortunate pleasure to stay at the Baranof. I can't say it's a place for everyone in that the rooms aren't all that big, the hotel is relatively old, and the walls are thin. Having said that...

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Helpful?
Thank Tim843
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you SO much for the review! We sure appreciate you. Happy Holidays and we hope to see you again on your next trip to Juneau.

Poole, United Kingdom
Reviewed 13 October 2016

This hotel will not win any prizes for modern, quaint, homely or particularly welcoming! Art Deco Style - rather faded glory as most of the reception rooms aren't used. We ate in the bar for instance. Quite laid back sort of service - not slick by any means. It was probably lovely at one time. We were there for a...

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Helpful?
Thank carolparkin
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for being our guest. We sure hope you enjoyed your time in Alaska!

Reviewed 11 October 2016

I just stayed at this hotel for 1 night, and it was so cute and quaint! The guy at the front desk was fantastic and super accommodating. I decided to grab a drink from the bar, and the bartender, Migeul, was SO engaging! He truly showed interest in wanting to know where I was from, and why I was staying...

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Helpful?
1Thank JJ B
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thanks for this great review! I am really proud of the service that our employees give. We are all proud of the hotel and enjoying working here. We hope to see you again on your next visit to Juneau!

Melbourne, Australia
Reviewed 10 October 2016

This hotel was built in the 1930's and is in need of refurbishment but on saying that the facilities were good, staff very helpful. We had a large suite with plenty of room to move spread ourselves out. Juneau is a quirky, interesting town with some beautiful walks. Would definitely stay at Westmark Baranof again and hope to visit Juneau...

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Helpful?
1Thank Peanut9193
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for the review. I'm so happy to hear that our staff was helpful and helped made a great stay for you. We hope to see you again on your next visit!

Alaska
Reviewed 26 September 2016

Built in 1939, this hotel is located in downtown Juneau, nowhere near the airport. It is on a maze of narrow one way streets with no indication of where to park. After parking out back next to the industrial dumpster, you drag your luggage down the hill on the busted up sidewalk to the front door. Rooms and decor are...

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Helpful?
1Thank chelly4
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your letter. Yes, we are located 9 miles from the airport right in the heart of downtown Juneau, convenient to all the great shopping and tours. Downtown is a quaint small town of narrow streets. Our guests can drop off their luggage at the front door and our staff is always ready to help! Behind the hotel...

Connecticut
Reviewed 21 September 2016

We stayed at the Baranof the night before going on an Alaskan Dream cruise. The room faced the street. It was humid out and there was no air conditioning so we kept the window open while we slept. We were awakened at 2:30 am when the "historical" bar next door closed for the night and the patrons noisily left shouting...

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Helpful?
1Thank linda g
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review. We were happy to be your host and we were happy that you the hotel was convenient for your stay. We hope to see you again, should you make it back this way!

Scotland, United Kingdom
Reviewed 19 September 2016

Been in hotel only over night. Visited few years ago and even then was crying for refurbishment. It is on good location and that is a good selling point being in the centre and close to everything. Rooms are well equipped, but all is quite outdated. The bed is comfy, so had a good night rest. Staff is not up...

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Helpful?
1Thank Domagoj C
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review. We appreciate you being our guest. I'm so happy to hear that the bed was comfortable and you had a good night's rest! We are continually doing upgrades to the hotel. We are working on 83 rooms this fall. Come back and take a look on your next visit to Juneau!

Vancouver
Reviewed 18 September 2016 via mobile

Central location and a very good breakfast This hotel is beyond "tired" Rooms need some care and please replace the hallway carpet Hassle checking in and a hassle checking out Hotel Options in Juneau are limited Coffee place in main floor is good

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Helpful?
1Thank LarryGVancouver
Steve H, Manager at Westmark Baranof Hotel, responded to this review

I'm so happy to hear that you enjoyed a great breakfast in our Capital Cafe. Yes, our partner, Heritage Coffee roasts their own beans here in Juneau and we're happy to have them here serving great coffee drinks for our guests!

Boulder, Colorado
Reviewed 18 September 2016

Basic city-center hotel. Tired Not great space. Not great light. Not new. Tight space in bathroom. Beds too soft and lumpy. Convenient to everything in central Juneau. Stayed here twice on non-consecutive days. Rooms on back are definitely quieter. A business hotel with nothing exciting to recommend it. Has a good in-hotel restaurant for breakfast or lunch; did not try...

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Helpful?
Thank DPfromColorado
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for being our guest. Yes, this hotel is convenient to all our of our guests, whether they are here for pleasure or here to visit and State offices, which are only three blocks away. I'm happy to hear that you enjoyed our Cafe. Next time, give the Bubble Room a try for a lite dinner or one of...

New York City, New York
Reviewed 11 September 2016

We stayed at this hotel about two weeks ago. Had a great corner suite on the 7th floor with great views of downtown. Good equipped hotel, great service, free parking and fast internet. We had a good time there.

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Helpful?
Thank robbienski
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for being our guest. Yes, the view from our corner suites are hard to beat! A view up the Gadtineau Channel and another of either Mt Roberts or Douglas Island. I'm happy that our service exceeded your expectations!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 

Additional Information about Westmark Baranof Hotel

Address: 127 N Franklin St, Juneau, AK 99801-1222
Region: United States > Alaska > Juneau
Price Range: £113 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westmark Baranof Hotel 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau
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Questions & Answers

Here's what travellers have asked, with answers from Westmark Baranof Hotel staff and other travellers.
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Questions? Get answers from Westmark Baranof Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street are noisy due to traffic and pedestrian activity.”
 of 5 bubbles 952lindag, 21 Sep 2016 | Read review
“Higher level rooms - less noise.”
 of 5 bubbles domagojc2015, 18 Sep 2016 | Read review
“Ask to see room first to check size and probably better to see if suites available as it was not offered”
 of 5 bubbles jackies339, 2 Sep 2016 | Read review
“Views out of both sides of the hotel.”
 of 5 bubbles KurtM882, 28 Aug 2016 | Read review
“the beds are super comfortable...”
 of 5 bubbles ckd222, 24 Aug 2016 | Read review
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