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Super 8 Juneau

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Super 8 Juneau
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374 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Haines, Alaska
Reviewed 4 weeks ago

The elevator has been broken for the past 2 weeks(as of 16 JAN. 2017....My daughter had to tote her bag up to the 3rd floor, and back. My wife had to do the same on another visit, and I myself had to do it also to the second floor. All 3 of us had stayed there within the past 2...

Review collected in partnership with Super 8
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Helpful?
Thank SeeTlein
Haines, Alaska
Reviewed 4 weeks ago

When I arrived no one at front desk , holes in the ceiling in front desk area. When I called for an extra blanket they never came, very shabby dirty. When I pulled back the covers the sheets were not clean. I personally think Super 8's CEO needs to visit this location. Elevator out of order more than a week...

Review collected in partnership with Super 8
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1Thank 267sherrieb
Haines
Reviewed 3 January 2017

I have rated this hotel higher in the past but the elevator is broke and packing heavy suitcases up the narrow stairwell was definitely no fun. The carpets in the hallways is worn and coming apart at the seams. Staff was friendly and helpful and the shuttle was great. I believe it is time to renovate and get rid of...

Review collected in partnership with Super 8
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Helpful?
Thank Darwin F
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback,. I really appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at super8jun@gmail.com We...

Haines, Alaska
Reviewed 3 January 2017

Review collected in partnership with Super 8
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Thank davidgX6588MM
Super8Juneau, General Manager at Super 8 Juneau, responded to this review

Skagway, Alaska
Reviewed 20 December 2016

Review collected in partnership with Super 8
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Helpful?
Thank TravelingForHolidays
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

Reviewed 20 December 2016

First off the whole hotel smells of marijuana. The elevator was broken when I stayed and I ended up on the 3rd floor. They also refused to do anything about the super slick parking lot. I am cutting my stay short and moving to a nicer place that cares about their guests safety.

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Helpful?
Thank Cheryl P
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback,. I really appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at super8jun@gmail.com We...

Saint Paul, Minnesota
Reviewed 11 December 2016

Review collected in partnership with Super 8
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Helpful?
Thank 421delainer
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

Collinsville, Texas
Reviewed 11 December 2016

All the hotel staff was friendly & helpful but first room we had was older and heater wasn't working so we were moved to a more updated room which was OK. Good : free shuttle service, close to a mall & convience store. Bad : elevator was out, breakfast was blah & on second floor (weird) Looks like management need...

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Helpful?
Thank s_Zade
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback,. I really appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at super8jun@gmail.com We...

Hoonah, Alaska, United States
Reviewed 5 December 2016

Review collected in partnership with Super 8
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Thank Jerry H
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

Haines, Alaska
Reviewed 23 November 2016

Review collected in partnership with Super 8
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Thank anthonyhW5809FY
Super8Juneau, Guest Relations Manager at Super 8 Juneau, responded to this review

26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Super 8 Juneau

Address: 2295 Trout Street, Juneau, AK 99801
Region: United States > Alaska > Juneau
Price Range: £78 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Juneau 2*
Number of rooms: 75
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Also Known As:
Super 8 Motel - Juneau Hotel Juneau
Super Eight Juneau
Super 8 Hotel Juneau
Juneau Super Eight
Juneau Super 8
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Juneau staff and other travellers.
1 question
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Questions? Get answers from Super 8 Juneau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor if the elevator doesn't get fixed !”
 of 5 bubbles s_Zade, 11 Dec 2016 | Read review
“Require a ground room, don't pay too much for this location!”
 of 5 bubbles garywc, 6 Oct 2016 | Read review
“Get a room on the back of the hotel, otherwise lots of road noise.”
 of 5 bubbles 151TomW, 6 Aug 2016 | Read review
“Our 3rd floor room seemed better than our second floor room.”
 of 5 bubbles bholcomb, 25 Jul 2016 | Read review
“Make a reservation during peak season. They were full when we stayed.”
 of 5 bubbles budandjand2016, 21 Jul 2016 | Read review
5 of 5